eBay Spring 2010 Fee Changes Jeopardy Version 01.27

Posted 28 January 2010 by eventhorizon1984
Categories: Commentary, PayPal, eBay, eBay Customer Service, eBay Search, eBay Stores

Tags: , , , , , , , , , , , , , , , , , , , , , ,

eBay Spring 2010 Fee Changes Jeopardy Version 01.27
28 January 2010
EventHorizon1984

The new 2010 eBay fees schedules are out.  Our second take on it?

Some seller fees will go down, some seller fees will go up. Your actual fee increase will vary.

Which would make for another unsatisfyingly short article.  So here’s day two of what eBay Pinks said on the special forums setup during January 26-27 2010.

It’s called the “Jeopardy Version” because only Pink answers are posted here.  Follow the included links attached to the posts to find the question(s).

Incidentally at the end of the 26th there were 15 pages (default setting) of posts.  At the end of the 27th there were 21 pages.  Some pruning occurred.

Thank you volunteers, who contributed time to collect these two days of posts.

//

WHO CARES if they claim its the lowest fees ever. Its just a marketing gimic, everyone knows that.

clact (5165)

//

27 January 2010

http://forums.ebay.com/db1/forum/1262010-Announcements-Discussion/5200000008

Questions about the changes announced for eBay.com and for eBay Motors on January 26th 2010? eBay staff will be available to answer your questions on a special discussion board on January 26th and January 27th.

This forum was created to answer members’ questions about the changes announced for eBay.com and for eBay Motors on January 26th 2010. This forum was open for posting on the following dates and is now “read only”:

  • Tuesday January 26th: 7:00 a.m. to 5:00 p.m. (Pacific time)
  • Wednesday January 27th: 9:00 a.m. to 3:00 p.m. (Pacific time)

Please note: Off-topic and/or disruptive threads or posts were deleted.

If you are not an eBay registered user, please register here first – it’s fast and free! New to our discussion forums? Visit our Help page.

//

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Media-Rates-Question/510185453

jstark@ebay.com

jstark@ebay.com
Posts: 75
(2 of 8)

Re: Media rates question many sellers need to know.

Jan 27, 2010 9:29 AM
Premium store owners will get the $0.05 rate for all Fixed Price listings.

There is a media promotion running now that requires product details to receive the $0.05 rate.

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Do-Store-Levels/510185147

cherylf@ebay.com

cherylf@ebay.com
Posts: 467
(2 of 4)

Re: Do store levels matter in Best Match?

Jan 27, 2010 9:34 AM
Hi uswapl,

The current listing best practices for Best Match sort optimization will not change after March 30th, and currently the seller tier does not have a bearing on listing rank.

Hope this helps.
Cheryl

Cheryl
Community Development
eBay

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Convert-From-Premium/510185438

jstark@ebay.com

jstark@ebay.com
Posts: 75
(5 of 8)

Re: convert from Premium Store to new Premium store pricing

Jan 27, 2010 9:53 AM
If you have a Premium Store today and plan to stay in a Premium Store then you do not need to make any changes. The new pricing and associated benefits with a Preimum store will start after March 30.

The message you quote above is for sellers who wish to, for example, upgrade from a Basic store to a Premium store. They will not experience the associated store price changes until March 30. Sorry for any confusion.

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Auction-Style-Picture/510185480

jstark@ebay.com

jstark@ebay.com
Posts: 75
(1 of 1)

Re: Auction style picture fees?

Jan 27, 2010 9:57 AM
Yes the first picture is still free in auctions. After March 30th up to 12 pictures will be free with a store subcription.

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Additional-Multi-Variation/510184859

augustus@ebay.com

augustus@ebay.com
Posts: 603
(5 of 8)

Re: Additional Multi Variation Listing categories Question

Jan 27, 2010 10:07 AM
sandies_treasure wrote:

This is a great addition and will definately help me in not only my listing fees but in the amount of time I have to spend listing items!

Will this multi-variation listing capability be available in the TurboLister software?

Hi,

Yes, Turbo Lister already supportss creating multi-variation listings in the categories where they are enabled currently. It will support the additional categories announced this week when they are enabled later this quarter.

Augy
eBay

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-About-Being/510185476

jstark@ebay.com

jstark@ebay.com
Posts: 75
(1 of 3)

Re: Question about being charged for store listing when upgrading

Jan 27, 2010 10:09 AM
No you will not be charged an additional 2 cents for your current Store listings if you upgrade to Premium now.

Starting March 30th your listings will automatically convert to Fixed Price listings that receive full search exposure and you will get up to 12 free supersized pictures per listing – the insertion fee for these listings will be $0.05 (starting March 30th).

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-I-Dont/510185481

jstark@ebay.com

jstark@ebay.com
Posts: 75
(1 of 9)

Re: If I don’t have a store …

Jan 27, 2010 10:16 AM
If you don’t have a store today and open one it is free until March 30.

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Multi-Variation-Question/510185456

augustus@ebay.com

augustus@ebay.com
Posts: 603
(1 of 1)

Re: Multi-variation question for pinks:

Jan 27, 2010 10:18 AM
Hi Danny,

Yes, you can use the multi-variation feature to combine these in a single listing as long as they are the same brand/style shirt and only vary by decorative design, size, and color (which you don’t mention, but which also could be varied in the listing if you had for example both white and black versions of the same brand/style shirt).

Augy
eBay Seller Team

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Help-New-Ebay/510185457

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 30
(2 of 5)

Re: HELP, New ebay fee confusion!

Jan 27, 2010 10:20 AM
Hi baubles-and-bags,

The new fees don’t start until March 30. There are a few benefits to subscribing to an eBay Store now:

-You’ll be where you want to be when the new pricing starts on March 30.
-You can start using the marketing benefits of an eBay Store today.
-If you subscribe to a Premium or Anchor Store, you’ll also get the benefit of free pictures and free Selling Manager Pro today (existing benefit for Premium and Anchor Store subscribers).

The new fee structure offers options for sellers –either standard pricing or subscription-based pricing via an eBay Store subscription. If you don’t subscribe to an eBay Store, standard fees will apply. Under the standard pricing (non-Store subscriber fees), sellers get 100 auction-style listings free per month (no Insertion Fee) for items that start under $1.00. This does not apply to Store subscribers.

Hope that helps clarify.

Christine

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-Re-Gtc/510185503

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 30
(1 of 4)

Re: Question re: GTC vs 30 FP

Jan 27, 2010 10:23 AM
Hi thevintagesilvershop,

All Fixed Price listing durations—3, 5, 7, 10, 30-day and Good ‘Til Cancelled—will be available with the new standard fees and with eBay Stores subscription packages.

Christine

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Town-Hall-Meeting/510185458

griff@ebay.com

griff@ebay.com
Posts: 2,070
(7 of 11)

Re: Town Hall Meeting

Jan 27, 2010 10:24 AM
lapelpins_n_things wrote:

I submitted a question to the Town Hall meeting to be held this afternoon and received an auto reply telling me that the next Town Hall Meeting will be on October 21st 2009.

It went on to say that it was to discuss the Fall Seller Update of 2009.

Come on…for goodness sake…you never seem to be able to get all bases covered before making Announcements!

My question is,

Will my Question actually reach the Town Hall or has it flown away into cyberspace?

It has reached the TownHall In box (which I manage). My apologies for the incorrect autoresponse. I have asked our IT team to recheck it and insert the correct response.

Griff

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/How-Bad-Is/510185085&start=60

jstark@ebay.com

jstark@ebay.com
Posts: 75
(74 of 127)

Re: How BAD is this for YOU – post your numbers!

Jan 27, 2010 10:27 AM
Dear sellers,

Unfortunately I am unable to respond to each and every example within this post, but I have noticed that some sellers who think that they are receiving a fee increase are actually receiving a fee decrease if they choose the appropriate tier. Please take a look at the Fee Illustrator to determine the best tier for you:Link

There seems to be some confusion that you are getting the same “Store Inventory Format” listing for $0.20 in a Basic Store that you currently pay $0.03 to list. Starting March 30th, Store Inventory Format listings become Fixed Price listings with full search exposure. This will improve the visibility of your items that currently have very limited exposure to buyers, because they normally only appear as Store expansion. Today, the insertion fee for a Fixed Price listing with this full search exposure is $0.35. In the future, the fee for this listing format will be reduced to $0.03 for Anchor tiers, $0.05 for Premium tiers or $0.20 for Basic tiers.

In addition, pictures and Picture Pack which include up to 12 free supersized pictures per listing will be free for all Store subscribers with Fixed Price or Auction listings. Today, sellers receive the first picture free, but each additional picture is $0.15.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Town-Hall-Meeting/510185458

griff@ebay.com

griff@ebay.com
Posts: 2,070
(9 of 11)

Re: Town Hall Meeting

Jan 27, 2010 10:28 AM
earringartistry wrote:

The email I received AND the announcement board says there is supposed to be a town hall meeting today, January 27th, but I can’t find a thing and am just being led from link to link to link…can anyone tell me what the heck is going on? As usual ebay seems to be right on the ball! NOT!

Could you email me with any location or email that states the TownHall occurs on a date other than Wednesday, Jan 27th?

Thanks,

Griff

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Blocking-Bad-Buyers/510185447

bennie@ebay.com

bennie@ebay.com
Posts: 36
(6 of 20)

Re: Blocking Bad Buyers?

Jan 27, 2010 10:33 AM
hi b86fiero!

To protect sellers and the integrity of the feedback system, we are continually increasing our ability to detect and act on buyer abuse, including buyers who consistently leave positive Feedback with low DSRs. We are increasing our enforcement in this area. And, you can assist our efforts by reporting suspicious DSR.

Although DSR’s are anonymous, if you believe you have been affected by suspicious DSR activity, please report this behavior through the Contact Us for Feedback. Although the form asks for item number and other user ID, you can leave these areas blank, as DSR’s are anonymous. eBay investigates all reports and will remove Feedback as appropriate.

Thanks!
-bennie

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Questions-Regarding-Stores/510185441

jstark@ebay.com

jstark@ebay.com
Posts: 75
(4 of 6)

Re: Questions regarding stores

Jan 27, 2010 10:37 AM
Dear designluv,
Thank you for your question. The Featured listing feature that you are referring is different than the benefits associated with a Premium Store. We no longer have “Featured Plus” which you used to pay $24.95 for, however, I noticed that you are an eBay Top Rated Seller. This does significantly improve your exposure – this is a factor in Best Match that increases the visibility of your listings (at no additional cost).

Here is a comparison of benefits across the Store tiers:
Link

The benefit of the Auction-style fees for Store sellers include lower auction insertion fees (up to 50% off though not free) and the auction final value fees are lower than the flat 9% rate on the Standard Auction-style rate card.

In addition, pictures and Picture Pack which include up to 12 free supersized pictures per listing will be free for all Store subscribers with Fixed Price or Auction listings. Today, sellers receive the first picture free, but each additional picture is $0.15.

Hopefully this information is helpful for you. Thanks for your questions.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Questions-Regarding-Benefits/510185459

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 30
(3 of 4)

Re: Questions regarding benefits of upgrading now

Jan 27, 2010 10:38 AM
Hi cartgal,

The new fees don’t start until March 30. There are a few benefits to subscribing to an eBay Store now:

-You’ll be where you want to be when the new pricing starts on March 30.
-You can start using the marketing benefits of an eBay Store today.
-If you subscribe to a Premium or Anchor Store, you’ll also get the benefit of free pictures and free Selling Manager Pro today (existing benefit for Premium and Anchor Store subscribers).

Store Inventory Format listings with no activity in the past 16 months will be flagged as a note in My eBay and in other seller tools including Turbo Lister, Selling Manager, Selling Manager Pro and Blackthorne to help you identify listings that are not performing well. This started yesterday and will happen as the Store Inventory Format listings come up for renewal.

Hope this helps make your decision a bit easier.

Christine

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Free-Pictures-In/510185507

jstark@ebay.com

jstark@ebay.com
Posts: 75
(2 of 3)

Re: Free pictures in Ebay Motors?

Jan 27, 2010 10:40 AM
That is correct – Pictures will be free in all store tiers (Basic, Premium and Anchor) including the eBay Motors Parts & Accessories category. Thanks for your help Nate! :)

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Opening-A-New/510185509

jstark@ebay.com

jstark@ebay.com
Posts: 75
(1 of 2)

Re: Opening a new store

Jan 27, 2010 10:45 AM
If you open a Basic Store on March 29th, Store Inventory Format listings will still exist and depending on the price of your item, the insertion fee will be as low as $0.03. Starting March 30th, all Store Inventory Format listings automatically become Fixed Price listings with full search exposure. The new fees for Fixed Price and Auction-style listings will apply when you list a new listing or when your item is renewed. So in your example, the $0.03 Store items would be charged $0.20 (as Fixed Price listings) when they renew on March 29th. For Premium subscribers, they would renew as $0.05 and for Anchor at $0.03.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-About-Being/510185476

jstark@ebay.com

jstark@ebay.com
Posts: 75
(3 of 3)

Re: Question about being charged for store listing when upgrading

Jan 27, 2010 10:57 AM
If your item comes up for renewal on the 30th or after you will be charged the the fee associated with your store level at that time (if it is premium store the fee will be $0.05).

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Listing-In-2/510185462

jstark@ebay.com

jstark@ebay.com
Posts: 75
(2 of 2)

Re: Listing In 2 Categories – FVF Question

Jan 27, 2010 10:58 AM
FInal value fee is based on the primary (first) category selected.

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Fvf-For-Media/510185443

jstark@ebay.com

jstark@ebay.com
Posts: 75
(2 of 3)

Re: FVF for media items.

Jan 27, 2010 11:00 AM
The Fixed Price final value fees for Media are not changing. The rates you state above are correct – those went into effect for FIxed Price listings in September 2008.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Additional-Multi-Variation/510184859

augustus@ebay.com

augustus@ebay.com
Posts: 603
(7 of 8)

Re: Additional Multi Variation Listing categories Question

Jan 27, 2010 11:02 AM
In Turbo Lister as soon as you select a category that is enabled for variations, the Details pane (below category selection) changes to include a Variations section with a “Create Variations” button. To see this, start a draft of a new item and select the “63850 –> Clothing, Shoes, and Accessories > Mens Shoes” category. You’ll also see that within the category browser, the information on the right will indicate when the currently highlighted category supports multiple variations.

I checked your existing listings and you have only a three existing items in Home & Garden categories where variations are currently enabled.

Augy
eBay Seller Team

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Can-We-Use/510185463

jstark@ebay.com

jstark@ebay.com
Posts: 75
(3 of 3)

Re: CAN WE USE TURBOLISTER FOR THE FREE AUCTIONS?

Jan 27, 2010 11:06 AM
nates_tips is correct again… for non-Store subscribers the free insertion fees for auction listings starting under $1 is for any listing tool or SYI.

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Listing-In-2nd/510185450

unaperla@ebay.com

unaperla@ebay.com
Posts: 7
(11 of 12)

Re: Listing in 2nd category in store?

Jan 27, 2010 11:06 AM
dorothysew wrote:

Bruce, the present store inventory format allows for the same listing to be put in 2 store categories. That format will be ended with the change. The present listings will be converted by Ebay to the fixed price listing, so I’m assuming since the 2nd category option isn’t there in fixed priced format, the listing will just be removed from the 2nd category.

Frankly, I’m just trying to be sure ebay has thought of this and there won’t be a screwup of some kind.

Plus, some store people might want to review their listings to be sure the first one is the primary one they want it in. I’ve gotten kind of careless about which is the lst choice since they show up in 2.

Rdora brought it up on another thread and it didn’t get answered.

Hi dorothysew,
Today Fixed Price listings can also be listed in 2 store categories. When store inventory format listings will be treated as Fixed Price listings after March 30, 2010, your store listings will continue to have the 2nd store category that they are associated with. There will be no need to review/revise this feaure.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-About-Media/510185523

jstark@ebay.com

jstark@ebay.com
Posts: 75
(1 of 2)

Re: Question about Media category!

Jan 27, 2010 11:09 AM
The Fixed Price final value fee in the Media category is 15% of selling price (up to $50) then 5% ($50-1000) – this includes the Video Games category – but these final value fees are not changing… the current Fixed Price final value fee rates for Media categories went into effect in September 2008 and will remain the same.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Changes-To-Multi/510185515

augustus@ebay.com

augustus@ebay.com
Posts: 603
(1 of 2)

Re: Changes to Multi-Variation Listings – Quantity?Best offer?

Jan 27, 2010 11:10 AM
Hi Jeffrey,

We’re currently evaluating both these changes to multi-variation listings, but they are not included in the changes announced this week. We’ll include your input when we decide if and when to implement these two enhancements.

Thanks.

Augy
eBay Seller Team

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Please-Explain-Quotget/510185049

jstark@ebay.com

jstark@ebay.com
Posts: 75
(4 of 4)

Re: Please explain “Get deeply discounted fees on Auction-style listings”

Jan 27, 2010 11:22 AM
Hi bookminer,

Thank you for your patience.

In regards to your questions

1) Auction Insertion Fees have been reduced across the board from the current rate structure.

Auction FVFs for non-store subscribers will be a flat 9% with a $50 cap

Store subscribers will have access to discounted rates from the standard rate(non-store subscribers). Auction FVFs will be 8.75% of the initial $50.00, plus 4.0% of the next $50.01–$1,000.00, plus 2.0% of the remaining closing value balance ($1,000.01–closing value). Based on your selling price your FVF can be even lower than 8.75%.

2)Fixed Price FVF is dependent on category and the FVF % is the same regardless of having a store subscription or not. Please click on the following link for more details on specific categories. Remember with a store subscription you will get other benefits like access to lower Fixed Price Insertion Fees and free pictures(up to 12) in both Auction and Fixed Price.

Link

Buy-It-Now is still available for Auctions. The FVF will be based on the listing format that is originally used. In your case, Auction listings with Buy-It-Now will be charged Auction FVFs.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Stores-Hub-Question/510185484

jfolk@ebay.com

jfolk@ebay.com
Posts: 18
(1 of 2)

Re: Stores Hub Question

Jan 27, 2010 11:25 AM
Hi itspostingtime,

We have no plans to remove the Stores Hub at this time.

Thank you for your question.

Regards,

-Jason
Buyer Experience Team

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Fees-For-Media/510185535

jstark@ebay.com

jstark@ebay.com
Posts: 75
(2 of 2)

Re: Fees for media listings without ISBNS

Jan 27, 2010 11:28 AM
Dear catsmother,
I just took a quick look at your listings – it looks like you have 423 listings live on the site right now.

Today, you are paying $0.15 for Fixed Price media listings. Do you have a Basic Store currently?

If so, today, you would be $63.45 in insertion fees for the 423 listings + $15.95 for a Basic Store, for a total of $79.40. If you remain in a Basic Store, the fee for Fixed Price listings regardless of category is $0.20 (expect for 5c Media promo with product details). If you remain in a Basic Store and cannot take advantage of the promotion, then your insertion fees would increase from $0.15 to $0.20. However, based on your listing volume, your fees will actually be lowest in the Premium Store tier (even after taking into account the subscription fee. Compared to the $79.40 you pay today with 15c insertion fees + Basic subscription, you would pay $71.10 for 5c insertion fees + Premium subscription. For Premium Store owners, insertion fees for all Fixed Price items (with full search exposure) will be $0.05. Your monthly savings would be 10%.

In addition, pictures and Picture Pack with up to 12 supersized pictures per listing will be free for all Store subscribers – Fixed Price and Auction listings.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Blocking-Bad-Buyers/510185447

bennie@ebay.com

bennie@ebay.com
Posts: 36
(8 of 20)

Re: Blocking Bad Buyers?

Jan 27, 2010 11:28 AM
Hi native*maidens!
Through your seller dashboard, you can run a DSR report by category to see what category is resulting in low DSR ratings. The link to DSR reports are along the right side of your seller dashboard.
Thanks!
-bennie

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Stores-Hub-Question/510185484

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 30
(2 of 2)

Re: Stores Hub Question

Jan 27, 2010 11:35 AM
Hi itspostingtime,

The Stores Hub will be updated and refreshed :) when the changes launch on 3/30.

Christine

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Questions-About-Current/510185546

jstark@ebay.com

jstark@ebay.com
Posts: 75
(1 of 1)

Re: Questions about current fixed price listings

Jan 27, 2010 11:41 AM
Dear genteelfrog,
Thank you for your question. If you upgrade to a Premium Store now (at no additional cost), all of your fixed price listings will automatically renew at the lower $0.05 insertion fee rate associated with the Premium Store starting March 30th.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Relisting-Fees-Please/510185429

jstark@ebay.com

jstark@ebay.com
Posts: 75
(2 of 3)

Re: Relisting Fees? Please address

Jan 27, 2010 12:10 PM
Hi candc99,

The relist policy for Auctions remains unchanged. In your example you will pay 25c instead of the 50c.

The FAQ was just highlighting the fact that Relist credits will be available for Fixed Price formats only in instances when the original item was sold but not paid for by the buyer. Auction policy remains unchanged.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Let-The-Buyer/510185534

cherylf@ebay.com

cherylf@ebay.com
Posts: 466
(2 of 3)

Re: LET THE BUYER BEWARE!

Jan 27, 2010 12:15 PM
Hi seabooty,

One of the advantages to the new eBay Buyer Protection system is that in cases where a buyer and seller have tried to work it out and were unable to successfully resolve a problem, a live agent will review the case to make a determination.

Thank you,
Cheryl

Cheryl
Community Development
eBay

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-There-Be/510184890&start=15

calista@ebay.com

calista@ebay.com
Posts: 3
(19 of 28)

Re: Will there be any investigation for Seller DSR complaints via new system?

Jan 27, 2010 12:16 PM
Hello all,
eBay investigates all reports from our members, and we proactively detect and take action when our policies are violated. Concerning our detection of buyers manipulating the feedback system, we identify buyers with a pattern of behavior – leaving positives but 1’s or 2’s on DSRs. And, yes, we look to see if they are also a seller, whether directly or indirectly. We also don’t allow members to to artificially pad their own feedback or to use feedback as a bargaining tool to get things not included in the original listing. Feedback that violates any of our policies will be removed, and members violating these policies may have limits placed on their buying and selling privileges, have their accounts suspended, or face other consequences. Also, we don’t want a single or low number of buyers to over-impact a seller, so we only count low DSRs if they come from two or more buyers within any given evaluation period.
Although DSR’s are anonymous, if you believe you have been affected by suspicious DSR activity, please report this behavior. More information about our Feedback Manipulation policy and instructions to report any members you think may be trying to damage your (or another member’s) feedback can be found on this page.

We’ve also recently made some improvements in the leave feedback flow to help align buyer expectations when leaving feedback. For transactions with tracking information or delivery confirmation, when buyers go to leave you Feedback, they’ll see your uploaded tracking information and a message indicating when your package was delivered. The message on free shipping currently appearing in the Leave Feedback flow will also be stronger, encouraging buyers to leave five stars. For listings where only local pickup is offered, the DSRs for handling time and ship cost will be turned off.

It seems like there are two different issues here – manipulative buyers and a buyer’s ability to leave low ratings, even when sellers disagree with those ratings. eBay doesn’t make determinations about feedback or DSRs that may be unfair or inaccurate unless any policies have been violated. It’s important to remember that DSRs are a rating system that reflect a buyer’s experience with the entire transaction, and taken as a whole, DSRs enable sellers to get a more complete picture of their performance. We encourage sellers to continually seek and adopt selling best practices, such as communicating throughout the transaction using the eBay Member-to-Member system, marking items when they are shipped, and uploading tracking information.

We appreciate your input with these challenges as we continue to improve the feedback system.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-Re-Gtc/510185503

meps@ebay.com

meps@ebay.com
Posts: 7
(3 of 4)

Re: Question re: GTC vs 30 FP

Jan 27, 2010 12:20 PM
If you open a Premium Store, all your current Fixed Price GTC listings will renew as Fixed Price GTC listings.
All your current Store Inventory GTC listings will automatically convert to Fixed Price GTC listings if they come up for renewal after March 30.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-Re-Gtc/510185503

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 30
(4 of 4)

Re: Question re: GTC vs 30 FP

Jan 27, 2010 12:26 PM
Hi mma-addiction,

Fixed Price GTC listings will remain Fixed Price GTC listings (and renew at the new fees come March 30). If you open a Store, these listings will be included in your Store. eBay Stores are not going away, but Store Inventory Format will go away —Store Inventory Format listings will become Fixed Price Listings on March 30 and get full exposure in search results.

I hope that answers your question. Have fun setting up your Store!

Christine

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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/I-Dont-Have/510185554

meps@ebay.com

meps@ebay.com
Posts: 7
(5 of 11)

Re: I don’t have a store yet

Jan 27, 2010 12:50 PM
px3auto wrote:

Currently all my listings are FP. If I open a store now and all my listings become store listings, will I lose search exposure until March 30 when all store listings start showing up in search?

If that’s the case, I’d be better off paying .35 for FP until March 30 right? I know I’ll save some money by converting to a store now, but if I lose search visibility, so what?

Hi px3auto,
If you open a store now, all your FP listings will still be FP listings and will not lose any search visibility.
If you continue to have the store after March 30, you will enjoy a lower IF for $0.20 for Basic, $0.05 for Premium, and $0.03 for Anchor.
Plus you will enjoy two months (February and March) of free Store subscription.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/I-Dont-Have/510185554

meps@ebay.com

meps@ebay.com
Posts: 7
(7 of 11)

Re: I don’t have a store yet

Jan 27, 2010 12:52 PM
To be more clear.
After March 30, if you have Basic Store your FP IF will be $0.20; if you have Premium Store your FP IF will be $0.05; and if you have Anchor Store your FP IF will be $0.03.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Which-Way-Should/510185565

jstark@ebay.com

jstark@ebay.com
Posts: 75
(4 of 6)

Re: Which way should I Go….Confused !!!

Jan 27, 2010 12:53 PM
The email may have recommended Basic Store based on your past sales and based on what you have today. Depending on the number of listings you included in the Fee Illustrator, it may have recommended no store because a Basic subscription costs $15.95 (same as today). If you are planning to grow your business and already have a Basic Store that is likely the best option for you. Fixed Price insertion fees decrease from $0.35 to $0.20 for Basic Store subscribers, and auction-style insertion fees decrease up to 50% off. Yes, you can be Top Rated or a PowerSeller without having a Store, but having a Store may benefit you in terms of your overall fees.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Clarification-On-Fvf/510185587

jstark@ebay.com

jstark@ebay.com
Posts: 75
(1 of 4)

Re: Clarification on FVF Chart Clothing Category

Jan 27, 2010 12:59 PM
Fixed Price final value fees in the Clothing category will remain the same as they are today… 12% on the first $50, then 9% on any amount over $50 through $1000, then 2% on remaining over $1,000.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Getting-A-Store/510185574

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 30
(5 of 11)

Re: Getting a store now may cost you money – Please read

Jan 27, 2010 1:22 PM
Hi pocomocomputing,

We have a special promotion running for Store subscribers. New Store subscribers who subscribe to any level eBay Store (Basic, Premium, or Anchor) within the Promotional Period will pay no monthly Store subscription fees through March 31, 2010. Current eBay Store subscribers who upgrade their Store during the Promotional Period will pay only their regular monthly subscription fee (not additional cost for the upgraded tier). The new fees associated with a Store subscription do not become effective until March 30.

The way the promotion works, if you decide to subscribe today, you would see a charge on your next invoice (ie Feb 1) for the subscription fee. However, that charge would be credited within the same invoice (so you’re not paying for the Store subscription now).

If you decide to keep your Store through March 31, you do get two full months for free (assuming you’re a new subscriber and not simply upgrading).

If you decide to open a Store after March 30:
Store subscriptions are for a minimum 30-day period, and you will be billed even if you cancel or downgrade your subscription within this period. Subscriptions cancelled or downgraded after the first 30 days will be pro-rated. There will be no free trial period for a Store subscription.

Hope this helps clarify for you.

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Please-Examine-My/510185593

jstark@ebay.com

jstark@ebay.com
Posts: 75
(1 of 3)

Re: Please examine my store E Bay

Jan 27, 2010 1:27 PM
hello. We developed a Fee Illustrator to help you understand which eBay Store subscription may best fit your needs.

Please use this link…
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Getting-A-Store/510185574

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 30
(9 of 11)

Re: Getting a store now may cost you money – Please read

Jan 27, 2010 1:58 PM
Hi again -

Just want to also clarify that the current promotion runs from January 26-February 16. Assuming you subscribe to a Store during that time and keep your Store, you will not be charged for the Store subscription.

Subscription fees are always billed one month in advance.

On March 1, your invoice (for transactions from Feb 1 – Feb 28) will reflect charges for your Store for the month of March (March 1 – March 31) which will be credited if you participate in the promotion.

On April 1, your invoice (for transactions from March 1-March 31) will reflect charges for your Store for the month of April (April 1-April 30). You will be charged for your Store subscription since the promotional rate continues through March 31 only.

If you subscribe on March 29, you will not be eligible for the current promotion and you will also not get the “old” 30 day free trial.

There are benefits to subscribing to a Store now:

-You’ll be where you want to be when the new pricing starts on March 30 (new pricing that applies to your Store subscription).
-You can start using the marketing benefits of an eBay Store now.
-If you subscribe to a Premium or Anchor Store, you’ll also get the benefit of free pictures and free Selling Manager Pro now (existing benefit for Premium and Anchor Store subscribers).

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-On-Media/510185599

jstark@ebay.com

jstark@ebay.com
Posts: 75
(1 of 4)

Re: Question on Media Fees under the new program

Jan 27, 2010 2:04 PM
Hello. The $0.05 media promotion is for the balance of 2010, unless you have an Anchor Store then the Insertion Fee will be $0.03 starting March 30th. This special offer is for all media items listed with Product Details.

For more information please see these links
Link

and

Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Few-Questions/510185605

jstark@ebay.com

jstark@ebay.com
Posts: 75
(1 of 1)

Re: few questions…

Jan 27, 2010 2:21 PM
When Store Inventory listings are converted to Fixed Price listings they will receive full search exposure and up to 12 free supersized pictures. Today, the insertion fee for a Fixed Price listing with this full search exposure is $0.35. In the future, the fee for this listing format will be reduced to $0.03 for Anchor tiers, $0.05 for Premium tiers or $0.20 for Basic tiers.

Multiple variation is only available for fixed price format.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-Regarding-The/510185178

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 30
(5 of 5)

Re: Question Regarding The Upgrade To A Premium Store

Jan 27, 2010 2:22 PM
Hi everyone,

As you know, new Store subscribers who subscribe to any level eBay Store (Basic, Premium, or Anchor) within the Promotional Period will pay no monthly Store subscription fees through March 31, 2010. Current eBay Store subscribers who upgrade their Store during the Promotional Period will pay only their regular monthly subscription fee.

The way the promotion works, you would see a charge on your next invoice for the subscription or upgrade fee. eBay will apply a credit within the same billing cycle as the charge appears. That is why you were seeing the subscription fees for Stores when you went to upgrade your Store.

Hope that helps clarify.

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Quick-Question-On/510185634

meps@ebay.com

meps@ebay.com
Posts: 7
(1 of 10)

Re: Quick question on subtitles

Jan 27, 2010 2:22 PM
Hi vinylmavennyc,

Thank you for your question.

There will be no change to the Subtitle fees for Fixed Price lsitings.

If you have Store Inventory listings today and have subtitles on those listings, when these listings come up for renewal after March 30, these listings will be renewed as Fixed Price listings and will be subject to Fixed Price Subtitle fees.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-On-Media/510185599

jstark@ebay.com

jstark@ebay.com
Posts: 75
(4 of 4)

Re: Question on Media Fees under the new program

Jan 27, 2010 2:34 PM
Listings without using product details and without a store subscription will be priced at the standard fee ($0.50).

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Quick-Question-On/510185634

meps@ebay.com

meps@ebay.com
Posts: 7
(8 of 10)

Re: Quick question on subtitles

Jan 27, 2010 2:40 PM
You do not have to end listings. You should be able to remove the subtitle from the Store GTC listings before they come up for renewal, so that those listings are not charged the FP subtitle fees if renewed after March 30.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/More-On-Dsrs/510185645

bennie@ebay.com

bennie@ebay.com
Posts: 36
(3 of 4)

Re: More on DSRs – No help from eBay

Jan 27, 2010 2:42 PM
Hi judykudz!
To protect sellers and the integrity of the feedback system, we are continually increasing our ability to detect and act on buyer abuse, including buyers who consistently leave positive Feedback with low DSRs. Since the launch of Top-rated seller status and new minimum standards for all sellers, both based on rates of low DSR’s, we have increased our enforcement in this area. And, you can assist our efforts by reporting suspicious DSR.

Although DSR’s are anonymous, if you believe you have been affected by suspicious DSR activity, such as a competitor purposely leaving you low DSR’s, please report this behavior through the Contact Us for Feedback. Although the form asks for item number and other user ID, you can leave these areas blank, since DSR’s are anonymous. eBay investigates all reports and will remove Feedback as appropriate.

Thanks!
-bennie

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Seller-Status-38/510185032

mikkac@ebay.com

mikkac@ebay.com
Posts: 17
(2 of 11)

Re: Seller Status & Eligibility for Premium or Anchor Stores

Jan 26, 2010 2:46 PM
Hello austiners,

To have a Premium or Anchor Store, you will need to meet the new “Above Standard” eligibility requirement.

Although, based on your description, it sounds like you are on track for April. Your Seller Dashboard will provide you the best information on where you stand, and although you may have received a count of 4 low DSRs, your low DSR rates may be meeting performance standards. If you have low DSRs on no more than 1.00% of transactions for item as described, and no more than 2.00% for communication, 2.00% for shipping time and 2.00% shipping and handling charges, you’ll continue to be Above Standard in April.

Also, if you’re ever looking for tips on minimizing 1s and 2s, here’s some best practices.

Thanks,

Mikka

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Get-Deeply-Discounted/510185571

cherylf@ebay.com

cherylf@ebay.com
Posts: 466
(1 of 1)

Re: Get deeply discounted fees on Auction-style listings?

Jan 27, 2010 2:48 PM
Hi discountjewelryusa,

Beginning March 30, 2010, you’ll have the option to list with new eBay standard fees or, for a monthly subscription fee, choose an eBay Stores package with discounted Fixed Price fees and new low fees for auctions.

Check the fee chart for more information:

Link

Thank you,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Seller-Status-38/510185032

mikkac@ebay.com

mikkac@ebay.com
Posts: 17
(3 of 11)

Re: Seller Status & Eligibility for Premium or Anchor Stores

Jan 26, 2010 2:49 PM
Hi tweeldedee2009,

If you currently subscribe to a Premium or Anchor Store and at some point during subscription don’t meet the performance eligibility requirements, you will have 60 days to improve performance or your subscription will be downgraded to the Basic Stores tier.

Thanks,

Mikka

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/More-On-Dsrs/510185645

calista@ebay.com

calista@ebay.com
Posts: 3
(4 of 4)

Re: More on DSRs – No help from eBay

Jan 27, 2010 2:59 PM
Hi judykudz!
I took a look at your account, and congratulations on and thanks for the great job you’re doing – it’s very clear why you’re qualifying as an eBay Top Rated Seller!

I see two different topics in your questions: 1), the anonymity of DSRs, and 2), how to report feedback that you suspect might be from buyers violating our feedback policies.

1) DSRs are really meant to provide sellers insight into the trends surrounding their performance – the “big picture.” They are anonymous so that buyers can leave open, honest feedback about their experience. We absolutely encourage buyers to contact sellers when they have a problem, because their overall experience is improved when great sellers like you make it right. And your DSRs show that you’re making buyers happy. Occasionally, there are buyers who choose to leave a low DSR without contacting the seller, and while frustrating, it is their choice, and there are valid reasons why a buyer may do so. But I want you to know that we don’t want a single or low number of buyers to over-impact a seller, so we only count low DSRs if they come from two or more buyers within any given evaluation period.

2) If you believe an eBay member is trying to damage your (or another member’s) ratings, please report this behavior. My colleague included the link in the post above. We also look for this activity, and we take actions when we find violations of our feedback policies, including removing the feedback, account restrictions, and account suspensions.

Thanks,
Calista

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Not-Understanding/510185665

cherylf@ebay.com

cherylf@ebay.com
Posts: 466
(3 of 3)

Re: Not Understanding

Jan 27, 2010 3:01 PM
Hi ozarksladyde,

Yes, this is a lot to absorb. I would take some time to review the announcement from eBay on the Announcement Board (see the right side of this page). Should you need further guidance you may want to listen to the Town Hall session today or join the webinar eBay is hosting tomorrow.

I hope this helps!

Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Seller-Status-38/510185032

mikkac@ebay.com

mikkac@ebay.com
Posts: 17
(11 of 11)

Re: Seller Status & Eligibility for Premium or Anchor Stores

Jan 27, 2010 1:15 PM
austiners wrote:

I am the OP and appreciate all the information. I am somewhat encouraged, as when I look at my 12 month DSR ratings I think that in April (in my slow selling season) I will actually be qualified for Top Rated Seller status, by virtue of being below .50% on the 12 month Shipping and Handling DSR. Of course, this assumes no more low DSR ratings.

For the majority of the year, I will be rated on the 12 month basis, so those low ratings will not roll off until next December. In this light, it seems to me the deck may be stacked against me, unfortunately.

But this leads to my next observation and another question:

Barring additional low ratings, by April, I will be eligible for top rated seller status by meeting the percentage DSR requirements and yet I will not even be qualified for “above average seller” status by virtue of the 4 low DSRs. Which takes precedence?

Thanks for all the help!

Hi austiners,

The threshold to become a Top-rated seller is higher than that of an Above Standard seller. So, if you’re on track for becoming a Top-rated seller, you will also be meeting the requirements to be Above Standard.

Here’s a chart that summarizes the seller standards requirements (both current and the changes coming in April).

Thanks,

Mikka

.

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eBay Spring 2010 Fee Changes Jeopardy Version 01.26

Posted 26 January 2010 by eventhorizon1984
Categories: Commentary, PayPal, eBay, eBay Customer Service, eBay Search, eBay Stores

Tags: , , , , , , , , , , , , , , ,

eBay Spring 2010 Fee Changes Jeopardy Version 01.26
26 January 2010
EventHorizon1984

The new 2010 eBay fees schedules are out.  Our take on it?  To quote Alan Bean as he became the fourth man to set foot upon the moon:

“Okay.”
Alan Bean, 19 November 1969

This makes for an unsatisfying article, so here’s what eBay Pinks are saying on the special forums setup for January 26-27 2010.

It’s called the “Jeopardy Version” because only Pink answers are posted here.  Follow the included links attached to the posts to find the question(s).

//

“I do seem to remember a process where you people ask me questions and I give you answers, and then I ask you questions and you give me answers, and that’s the way we find out things. I think I read that in a manual somewhere.”

Doctor Heywood Floyd (Roy Scheider), 2010 (1984)

//

26 January 2010

http://forums.ebay.com/db1/forum/1262010-Announcements-Discussion/5200000008

Questions about the changes announced for eBay.com and for eBay Motors on January 26th 2010? eBay staff will be available to answer your questions on a special discussion board on January 26th and January 27th.

This forum is for members who are interested in learning more about the changes announced for eBay.com and for eBay Motors on January 26th 2010. At this time, this board is set as “Read Only” until tomorrow, Wednesday, January 27, at 9:00am – 3:00pm (Pacific Time). eBay experts will be available again in person to answer your questions. Meanwhile, please feel free to read through the inquiries posted today.

Please note: Off-topic and/or disruptive threads or posts will be deleted.

If you are not an eBay registered user, please register here first – it’s fast and free! Otherwise, click below to start a discussion or enter an existing thread. Prior to posting, please read and familiarize yourself with the eBay Board Usage Policies and the policy explanations. New to our discussion forums? Visit our Help page.

//

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Core-Exposure/510184685

jfolk@ebay.com

jfolk@ebay.com
Posts: 17
(1 of 5)

Re: Core Exposure

Jan 26, 2010 7:25 AM
Hi oldsparantrader,

All Store sellers, regardless of tier, shall receive the same level of exposure in Core after March 30th.

Regards,
-Jason

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/9-5000-Cap/510184686

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(2 of 9)

Re: 9%, $50.00 Cap

Jan 26, 2010 7:30 AM
Hi Swampything,

Yes, that’s correct. $50 is the maximum you would pay under the new standard fees, regardless of sale price. Store subscribers have a seperate rate card for auction-style listings. The 9%, $50 cap does not apply to Store subscribers.

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-I-Upgrade/510184700

jfolk@ebay.com

jfolk@ebay.com
Posts: 17
(1 of 1)

Re: If I upgrade now, will my store items get full exposure right away?

Jan 26, 2010 7:34 AM
Hi forestbrooknook,

Since the exposure setting will not change until March 30th, you will need to wait until then to receive full exposure, even if you upgrade to Premium today.

Thank you for your inquiry.

Regards,
-Jason

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Listing-Upgrade-Features/510184678

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(1 of 6)

Re: Listing Upgrade features … did their fees change?

Jan 26, 2010 7:40 AM
Hi all*about*horses,

Any optional listing upgrades that were originally purchased with your Store inventory format listings will carry over. This includes listing upgrades like subtitles.

When the new fees take effect on March 30, there will only be one fixed price format on eBay. Any existing Store inventory format listings, including Good ‘Til Cancelled listings, will automatically become regular fixed price listings with full exposure in search and will renew at the new rates — this includes the regular fees for optional listing upgrades. If you allow those listings to renew as regular fixed price listings at the new fees, any listing upgrades that you don’t remove will also be renewed automatically with the regular fees for those upgrades.

For example, if you purchased Subtitle for your original Store inventory format listing, it will be included in the fixed price listing and renew for the regular fee of $1.50, unless you remove it.
You can see the fees for listing upgrades at:
Link

Remember that Listing Designer is free with Selling Manager Pro and included with Premium and Anchor Store subscriptions. Gallery Plus is free for listings in Collectibles, Art, Pottery and Glass, and Antiques.

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Does-Full-Exposure/510184696

lomax@ebay.com

View Listings

lomax@ebay.com
Posts: 166
(1 of 2)

Re: Does full exposure mean better Google exposure?

Jan 26, 2010 7:43 AM
Hi Steve,

Full core exposure refers to search results on eBay only. However, please note that currently eBay feeds all fixed price (and Stores inventory format) listings to Google product search on a daily basis.

Lomax

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Listing-Upgrade-Features/510184678

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(3 of 6)

Re: Listing Upgrade features … did their fees change?

Jan 26, 2010 7:44 AM
Also to add/clarify…there will be no changes to fees for optional features (listing upgrades).

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Length-Of-New/510184695

lomax@ebay.com

lomax@ebay.com
Posts: 166
(1 of 1)

Re: Length of new “fixed rate” store auctions?

Jan 26, 2010 7:49 AM
Listing durations are not changing irrespective of the format.

Thanks for your question,
Lomax

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Core-Exposure/510184685

jfolk@ebay.com

jfolk@ebay.com
Posts: 17
(3 of 5)

Re: Core Exposure

Jan 26, 2010 7:54 AM
Hi video-town,

At this time, we do not have any plans to expand Markdown Manger coverage beyond the current categories.

Thank you for your inquiry.

Regards,

-Jason
Buyer Experience Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Buy-It-Now/510184713

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(1 of 7)

Re: Buy It Now

Jan 26, 2010 7:58 AM
Hi tough_spot_polka_dot,

Yes. Buy it Now will still be an option in auction-style listings for all sellers.

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/I-Opened-My/510184697

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 1)

Re: I opened my store a week ago

Jan 26, 2010 8:01 AM
You still are eligible to upgrade your store from Basic to Premium or Anchor for no additional cost.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Exposure-In-Search/510184689

jfolk@ebay.com

jfolk@ebay.com
Posts: 17
(1 of 1)

Re: Exposure in search all done at once on March 30th?

Jan 26, 2010 8:01 AM
Hi southcarolinajane,

The change on the 30th should be instantaneous, and the time between listing a new item and seeing it on the site shall be the same as it is today.

Thank you for your inquiry.

Regards,

-Jason
Buyer Experience Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Markdown-Manager/510184707

lomax@ebay.com

lomax@ebay.com
Posts: 166
(1 of 2)

Re: Markdown Manager

Jan 26, 2010 8:03 AM
Hi,

Thank you for the suggestion. Expanding Markdown Manager support to include adult items is currently being considered.

Lomax
Selling Team

.

unaperla@ebay.com

unaperla@ebay.com
Posts: 6
(2 of 2)

Re: Markdown Manager

Jan 26, 2010 8:03 AM
Hi Bev,

For the March 30th release, Markdown Manager will not include adult items. But, we are definitely planning on extending Markdown Manager support to Adult category listings in a future release.

Regards,
UnaPerla
eBay Selling Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Listing-Upgrade-Features/510184678

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(6 of 6)

Re: Listing Upgrade features … did their fees change?

Jan 26, 2010 8:07 AM
Hi again,

Buy it Now will still be available for auctions for both non-Store subscribers and Store subscribers. Optional feature fees (listing upgrade fees) will remain the same.

Hope that helps.

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Premium-Or-Anchor/510184701

jstark@ebay.com

jstark@ebay.com
Posts: 51
(5 of 7)

Re: Premium or Anchor Store

Jan 26, 2010 8:11 AM
Hi. Thanks for your questions and comments… to clarify, eBay is not doing away with 3, 5, and 7-day FP listings. You will still have access to current durations available in FP. There is a FAQ about this on the update page.
Link

For additional benefits of Anchor Store besides access to $0.03 listings, please see this page (it helps compare the differences between all Store tiers):
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Media-Rates-Under/510184704

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 4)

Re: Media rates under new fee structure.

Jan 26, 2010 8:15 AM
Thanks for your question. Today, we also announced the extension of the 5¢ Insertion Fee promotion for media fixed price listings listed with Product Details. Extended through December 31, 2010! Here is the FAQ and link below.

What will happen with the existing 5¢ Insertion Fee promotion for media listings?
Insertion Fees in Books, Music, Movies & DVDs and Video Games listed with Product Details will continue to be 5¢ through December 31, 2010 regardless of subscription. Anchor Store subscribers listing in these categories will be charged the lower Insertion Fee of 3¢ beginning March 30, 2010 when the new pricing starts.

Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Hurry-Offer-Ends/510184720

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(2 of 14)

Re: Hurry offer ends 2/16

Jan 26, 2010 8:16 AM
Hi there -

The new fees will become effective on March 30th. We want to encourage sellers who believe a Store subscription is right for them, to subscribe to a Store early so they will be where they want to be when the new pricing kicks in on March 30. If you subscribe to an eBay Store now, you can take advantage of all of the marketing tools that come with a Store subscription. You will pay existing fees until March 30.

Hope that helps.

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Core-Exposure/510184685

jfolk@ebay.com

jfolk@ebay.com
Posts: 17
(5 of 5)

Re: Core Exposure

Jan 26, 2010 8:16 AM
Hi akuhead_purple,

Thank you for your inquiry.

Please consult this link which illustrates the various forthcoming fee structures. There you may toggle the settings as they pertain to your store inventory.

In regards to your multiple stores, we recommend shifting your inventory from one store to the other if you wish to consolidate your inventory.

Thanks again.

Regards,

-Jason
Buyer Experience Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-I-Upgrade/510184698

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 2)

Re: If I upgrade now will I be charged the new fees?

Jan 26, 2010 8:21 AM
Thanks for your question. You will receive the benefits that are currently associated with the Premium or Anchor Stores today, but the new fees associated with the tiers will be effective March 30th. There is no downside to upgrading now – eBay is covering the difference in subscription fees and you will be able to be in the right tier for you in advance of the new fees taking effect. In case this helps, here is a comparison of Store benefits:

Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Markdown-Manager-And/510184723

lomax@ebay.com

lomax@ebay.com
Posts: 166
(1 of 1)

Re: Markdown manager and new format…

Jan 26, 2010 8:23 AM
Hello HoneVille,

Markdown Manager functionality has not changed. The sale price will continue to be displayed in search results, and on the item page the original and sale price will receive the strike-through visual treatment.

Regards,
Lomax

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Small-Sellers-To/510184705

cherylf@ebay.com

cherylf@ebay.com
Posts: 458
(6 of 38)

Re: Small sellers to go away????

Jan 26, 2010 8:39 AM
Hi not-today,

Sellers now have the ability to choose which fee option works best for their business – zero Insertion Fees and a simple Final Value Fee or our lowest Insertion Fees ever by subscribing to an eBay Store. For a low monthly fee you get $.20 Insertion Fees for Fixed Price with full search exposure. Your Final Value Fees for Auctions are lower than the new standard pricing, and you get other benefits like free pictures.

I hope this helps. We greatly value our small sellers.
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Free-Insertion-9/510184750

jstark@ebay.com

jstark@ebay.com
Posts: 51
(2 of 4)

Re: Free Insertion – 9% charge on final price up to $50

Jan 26, 2010 8:40 AM
Hi. If you do not want to want to take advantage of the free insertion fees for auction-style listings on the Standard rate card, you can subscribe for access to Auction-style fees for Store Subscribers. Depending on your volume, this may be the lowest cost option for you.
Here are the fee charts:
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Hurry-Offer-Ends/510184720

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(4 of 14)

Re: Hurry offer ends 2/16

Jan 26, 2010 8:41 AM
Hi dorothysew,

The new pricing goes into effect for all sellers March 30. Current Store owners will pay existing fees (existing Insertion Fees and Final Value Fees) until March 30.

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/3rd-Party-Listing/510184727

augustus@ebay.com

augustus@ebay.com
Posts: 598
(1 of 8)

Re: 3rd party listing services

Jan 26, 2010 8:42 AM
Hi,

Can you please clarify the specific changes are you asking about?

Thanks.

Augy
eBay Selling Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Upgrade-Page-Says/510184734

lomax@ebay.com

lomax@ebay.com
Posts: 166
(3 of 4)

Re: Upgrade page says I don’t meet the requirements?

Jan 26, 2010 8:49 AM
Hello billstuff,

We have heard of this occurring sporadically and are looking into it. However, in the meantime, even though you have received the error, your subscription likely was successful. You can check to verify in My eBay > My Account > Subscriptions.

In addition, the Anchor subscription fee will be waived until April 1st.

Regards,
Lomax

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/All-Items-Shown/510184744

jfolk@ebay.com

jfolk@ebay.com
Posts: 17
(1 of 4)

Re: All items shown in search?

Jan 26, 2010 8:49 AM
Hi tribblekitty,

The Buy It Now tab includes Store Inventory items, while the ALL tab currently does not – hence the discrepancy.

We are aware of this, and as of March 30th, the number of listings should be normalized across all tabs.

In answer to your Best Match question, currently all Core listings show up under Best Match sort, and this shall remain the same after the 30th.

The best way to improve your listing’s rank under the default Best Match sort is to follow the best listing practices found here.

Thank you for your inquiry.

Regards,

-Jason
Buyer Experience Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Media-Auction-Fees/510184709

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 1)

Re: Media Auction fees increase??

Jan 26, 2010 8:50 AM
Auction-style fees have been consolidated. Currently, standard insertion fees for auction-style listings are $0.15 up to $4, depending on start price. Now, auction insertion fees are as low as Free and up to $2, depending on start price. There will no longer be different auction-style fees for different categories. The insertion fee for items that start between $10-$24.99 will be $0.50, lower than current standard rates, but yes, this is higher than the current fee for media items that start in the $10-24.99 range. There are a few options to access lower insertion fees…
1) lower the starting price on your auction listings for access to lower insertion fees – as low as free or $0.10.
2) The $0.05 promotion for media fixed price listings with Product Details has been extended through December 2010. This promotion (running now) gives you access to $0.05 insertion fees in Media.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Hurry-Offer-Ends/510184720

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(8 of 14)

Re: Hurry offer ends 2/16

Jan 26, 2010 8:52 AM
Hi rdora,

By upgrading now, you’ll be set when the new pricing kicks in on March 30 and you can start taking advantage of the marketing tools associated with the Store level you select today. Piece of mind that you’re where you need to be come March 30.

Also, if you are a Basic Store subscriber and upgrade today, you can get free pictures that are already in place for Premium and Anchor Store subscribers.

Hope that answered your question :).

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/9-5000-Cap/510184686

jstark@ebay.com

jstark@ebay.com
Posts: 51
(6 of 9)

Re: 9%, $50.00 Cap

Jan 26, 2010 8:55 AM
Please take a look at the auction-style listing fees for Store subscribers. These rates may be a lower overall cost for you depending on your listings volume:
See: “Store Subscriber Fees – Auction-style Listings”
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Fixed-Price-Increase/510184702

jstark@ebay.com

jstark@ebay.com
Posts: 51
(5 of 34)

Re: Fixed price increase?

Jan 26, 2010 9:04 AM
Thanks for your questions. Fixed price insertion fees are currently $0.35. In the future, sellers will have access to insertion fees for Fixed Price listings (with full search exposure) as low as $0.03 in the Anchor tier, $0.05 in the Premium tier and $0.20 in the Basic tier. For non-subscribers, Fixed Price listing fees will be $0.50. However, for sellers who list occasionally and do not want to subscribe to a Store tier, you have access lower auction insertion fees, including free insertion fees if you start your auction listings under $1. Check out the fee charts here:
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Full-Exposure/510184754

lomax@ebay.com

lomax@ebay.com
Posts: 166
(3 of 9)

Re: Full Exposure

Jan 26, 2010 9:07 AM
Hello hawgryders,

Two address both of your questions:

1) Is it true that Auctions were getting no Google exposure?

Google product search (google.com/products) doesn’t accept feeds for auction information since auctions are temporary in nature. All fixed price and Stores listings are fed to Google on a daily basis.

2) Do you get “full exposure” WITHOUT a Stores subscription?

Yes, those without a Store subscription currently receive full exposure for all their listings. Listings in the Stores Inventory Format currently don’t receive full exposure in eBay search results. However, after the change on March 30, all listings will receive full exposure in eBay search results.

Lomax

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Full-Exposure/510184754

jstark@ebay.com

jstark@ebay.com
Posts: 51
(4 of 9)

Re: Full Exposure

Jan 26, 2010 9:09 AM
Hi – thanks for your questions. All listings will have full search exposure. The change for Store subscribers means that Store Inventory format listings will become regular Fixed Price listings with main search visibility. All listings that are Fixed Price or Auction-style will continue to receive full search exposure regardless of whether you have a Store or not in the future.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/3rd-Party-Listing/510184727

augustus@ebay.com

augustus@ebay.com
Posts: 598
(3 of 8)

Re: 3rd party listing services

Jan 26, 2010 9:12 AM
lcp45 wrote:

Will the new fee structure apply to auctions input through third party listing programs?

Since the five free auctions a month program that started last June was only for auctions input through eBay directly I have concerns that this new fee structure might not apply to auctions input through programs like Inkfrog, etc. or might somehow be different.

Also, photos within a listing input through a third party program will still be confined to the lower part of the auction, correct?

The new fee structure applies to auctions submitted via both eBay and 3rd-party listing services. The actual fees are computed when the listing is submitted, so if a 3rd-party service includes a user-interface that displays fee information, the service provider might need to update those displays. Regardless,, eBay will apply the fees described in the announcement today.

3rd-party services can still supply one non-eBay hosted picture for display at the top-left of the listing page and for use as a source for the listings Gallery thumbnail pictures used in search results, My eBay, etc. Additional non-eBay hosted pictures are still permitted embedded within the listing description.

eBay provides an API for 3rd-party listing service providers to upload pictures for eBay picture hosting. Pictures uploaded via that API can be used in listings from 3rd-party programs for display at the top left of the listing page, identical to listings created via eBay site forms and tools like Turbo Lister. With today’s changes, listings for Basic Stores subscribers can have up to 12 pictures uploaded via the API included in listings for free, including the Supersize and Zoom features if the source pictures are large enough. Contact your 3rd-party service provider for details about their current or planned support for eBay-hosted pictures.

Augy
eBay Selling Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/International-Exposure-For/510184780

jstark@ebay.com

jstark@ebay.com
Posts: 51
(2 of 3)

Re: International exposure for .com listings

Jan 26, 2010 9:21 AM
Hi – thanks for your questions. We need to monitor the amount of US supply that shows up on the UK site and vice versa, but we do want to promote international trade. Making the move to giving all fixed price listings full search exposure is the initial focus, but we do plan to review the fees for international visibility so we can better optimize this for sellers and the marketplace. Stay tuned!

I’m glad that you like the new subscription-based pricing for Fixed Price listings – Happy Selling!

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Impossible-To-Know/510184791

jstark@ebay.com

jstark@ebay.com
Posts: 51
(3 of 7)

Re: Impossible to know new Ebay costs

Jan 26, 2010 9:23 AM
The Store Subscription fees are not increasing – subscription fees will remain at the current rates for all tiers – Basic, Premium and Anchor. There is no increase in Store Subscription fees.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/100-Auction-Per/510184757

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(1 of 5)

Re: 100 Auction Per Month Limit?

Jan 26, 2010 9:24 AM
Hi wonder_vault,

The current “5 Free Insertion Fees every 30 days” fee structure for Auction-style listings available when you list using the Sell Your Item Form will be replaced with the new standard fees on March 30, 2010. Auction-style listings with a start price under $1 will be free to list, up to a maximum 100 listings per calendar month (regardless of how you list –ie. Sell Your Item form, listing tools, etc.). An Insertion Fee of 10¢ per listing will apply to Auction-style listings with a start price under $1 after the 100 maximum.

You may want to consider a Basic store. We’ve created a Fee Illustrator that can help you determine the pricing option that works best for your business.

Link

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Best-Match-Criteria/510184752

nino@ebay.com

nino@ebay.com
Posts: 410
(2 of 5)

Re: Best Match Criteria

Jan 26, 2010 9:25 AM
Hi hawgryders,

Thanks for your question.

Best Match will work the same way it works today. Auction listings get a boost in search exposure when they are about to end. The best practices to maximize exposure of Fixed Price listings remain the same – provide excellent customer service, price competitively, write relevant titles, list in the right categories and use Item Specifics. Sellers should review and revise current Store Inventory Format listings to make them more competitive so they will perform well as regular Fixed Price listings.

For more information about Best Match, please check this page: Link.

Nino
(on behalf of the Search team)

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Anchor-Store-Vs/510184782

jstark@ebay.com

jstark@ebay.com
Posts: 51
(5 of 11)

Re: Anchor Store vs. my current store

Jan 26, 2010 9:29 AM
Currently, your Store Inventory Format listings do not receive full search exposure. The insertion fees for Fixed Price listings in the future will be for listings that receive full search visibility. Today, insertion fee for Fixed Price listings with full search exposure is $0.35. In the future, fees for Fixed Price listings (with full exposure) in the Basic Store will be $0.20, Premium Store ($0.05) and Anchor Store ($0.03). Check out the Fee Illustrator to see which tier is best for your business:
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Are-Gtc-Store/510184797

nino@ebay.com

nino@ebay.com
Posts: 410
(2 of 6)

Re: Are GTC store listings now gong to change??

Jan 26, 2010 9:38 AM
Store Inventory Format listings, whether they’re GTC or 30-day listings, will convert into Fixed Price listings on March 30th.

nino
(on behalf of the Stores team)

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Sales-Manager-Pro/510184740

lomax@ebay.com

lomax@ebay.com
Posts: 166
(4 of 5)

Re: Sales Manager Pro With Premium Store

Jan 26, 2010 9:38 AM
Hello music4all2nite,

Selling Manager Pro is free with a Premium or Anchor Store subscription. Unfortunately, the subscription flows don’t do a good job of indicating this when upgrading. We are looking into fixing this.

Rest assured, that if you have a Premium or Anchor Store and you then subscribe to Seelling Managr Pro, you will NOT be charged. Please go ahead an subscribe. To check, you can see any fees incurred since your last invoice in “All Account Activity” within My eBay > My Account.

Lomax

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dear-Ebay-Why/510184766

griff@ebay.com

griff@ebay.com
Posts: 2,067
(3 of 55)

Re: Dear eBay: Why Shouldn’t I Defect to the Competition?

Jan 26, 2010 9:39 AM
buriedbybooks wrote:

Excluding sellers of collectible items, can someone please tell me why I should pay eBay significantly MORE for a store subscription AND per item fees when traffic to the site is DOWN and their closest competitor offers lower store fees and no per item charges?

Anyone?

Hello BuriedByBooks,

I took a look at your past and current listings. It appears that you list about 10 items at a time on eBay with an average 5 sales per month using single quantity fixed price. At that volume, a Store Subscription package would not work for you. The other option is standard pricing and yes, at your current volume, this would be an insertion fee increase. My advice would be to consider increasing your volume of sales (I understand that eBay is currently one of your selling channels and from what you have told me in the past, the smallest channel) in order to take advantage of a Store subscription. The committment for a subscription is 30 days.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Auction-Style-Fvfs/510184772

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(5 of 6)

Re: Auction-style FVFs significantly reduced? Really? Do tell…

Jan 26, 2010 9:46 AM
Hi all -

Swampything – In the future (March 30), Auction-style Final Value Fees for Store subscribers will be lower than the standard fees (non-subscriber fees). Your example illustrates the difference.

Both Store and non-Store subscribers under your example will pay $1 in Insertion Fees, Final Value Fees for Store subscribers will be 8.75% vs. non-Store subscribers who will pay 9% (up to $50 cap).

Hope that helps.

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dear-Ebay-Why/510184766

jstark@ebay.com

jstark@ebay.com
Posts: 48
(8 of 55)

Re: Dear eBay: Why Shouldn’t I Defect to the Competition?

Jan 26, 2010 9:47 AM
Hi – I also took a look at your listings… for your auction-style listings that start at $0.99, you have access to free insertion fees. For your Fixed Price listings with Product Details, you have access to the $0.05 Fixed Price insertion fee for books and other media items. You do not need a subscription to be eligible for this promotion (which was extended through December 31, 2010). For example, insertion fee for this listing:
Link
would be $0.05 if listed Fixed Price (with full search exposure) and Product Details (which you have included).

See here for more FAQs related to media categories: Link
What will happen with the existing 5¢ Insertion Fee promotion for media listings?
Insertion Fees in Books, Music, Movies & DVDs and Video Games listed with Product Details will continue to be 5¢ through December 31, 2010 regardless of subscription. Anchor Store subscribers listing in these categories will be charged the lower Insertion Fee of 3¢ beginning March 30, 2010 when the new pricing starts.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-Listing-With/510184788

augustus@ebay.com

augustus@ebay.com
Posts: 598
(1 of 2)

Re: Will listing with Turbo Lister over-ride the 100 *free* listings?

Jan 26, 2010 9:52 AM
Hi,

The listing fee changes apply to listings submitted via Turbo Lister identically to those submitted via the eBay site listing form and 3rd-party listing services.

Augy
eBay Selling Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dsr-Requirements-For/510184789

nino@ebay.com

nino@ebay.com
Posts: 410
(1 of 5)

Re: DSR Requirements for Premium Store

Jan 26, 2010 9:52 AM
Hi retrorose,

Thanks for your question.

This page (Link) should have all the information you’re looking for. :)

nino

.

bennie@ebay.com

bennie@ebay.com
Posts: 33
(2 of 5)

Re: DSR Requirements for Premium Store

Jan 26, 2010 9:54 AM
Hi retrorose!
Yes, the requirements to be Above Standard are changing, effective April 20th. The maximum rates of 1’s and 2’s on Detailed Seller rating starting April 20th will be:
- Item Description: 1.0%
- Communications: 2.0%
- Ship Time: 2.0%
- Ship Cost: 2.0%
For low volume sellers, please note that these rates of 1’s and 2’s do not apply unless you exceed 3 counts of 1’s and 2’s on DSR for any of the Detailed Seller Ratings. For you, retrorose, these means that you indeed meet the Above Standard requirements.
Thanks!
-bennie

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Store-Auction-Rates/510184795

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(1 of 1)

Re: Store auction rates lower?

Jan 26, 2010 9:54 AM
Hi robssecondjob,

Under the new fee structure starting March 30, Auction-style Insertion Fees will be lower than they are today for both Store subscribers and non-Store subscribers.

The new fee chart illustrates that the new Insertion Fees for both Store subscribers and non-Store subscribers are the same –with the exception of the first tranche.

Auction-style Final Value fees for Store subscribers will be lower than the new standard fees (non-Store subscriber fees).

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-Listing-With/510184788

jstark@ebay.com

jstark@ebay.com
Posts: 51
(2 of 2)

Re: Will listing with Turbo Lister over-ride the 100 *free* listings?

Jan 26, 2010 9:55 AM
The Standard Fees for auction-style listings, including free insertion fees (up to 100/month) for auctions starting under $1 will apply to any listing tool. Turbo Lister does not over-ride. If you want to access the other Auction-style fees for Store subscribers, you can access by subscribing to a Basic Store. Here are the fee charts: Link
To determine what level (Store or non-Store) is best for you, check out the Fee Illustrator: Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/15-Fvf-For/510184779

jstark@ebay.com

jstark@ebay.com
Posts: 51
(2 of 7)

Re: 15% FVF for Media Sellers

Jan 26, 2010 10:00 AM
Media FVF has not changed with this fee update. Since September 2008, Media FVF is 15% on the first $50 then 5% through $1000.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Item-Numbers-Remain/510184816

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 2)

Re: Item numbers remain the same?

Jan 26, 2010 10:01 AM
Thanks for your question – the item numbers will not change!

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/100-Auctions-Under/510184832

jstark@ebay.com

jstark@ebay.com
Posts: 51
(2 of 2)

Re: 100 auctions under $1 free – what fee if more than 100?

Jan 26, 2010 10:04 AM
Thanks for your question. This fee is addressed in the FAQs…
“An Insertion Fee of 10¢ per listing will apply to Auction-style listings with a start price under $1 after the 100 maximum.”
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-You-Be/510184818

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 4)

Re: Will you be enforcing category policy?

Jan 26, 2010 10:07 AM
Category policies will be enforced.

,

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-You-Already/510184817

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(1 of 5)

Re: If you already have a premium store??

Jan 26, 2010 10:17 AM
Hi abprules,

If you already have a Premium Store and that is your desired subscription level when the new pricing starts on March 30, there is no need for you to upgrade your Store level.

If you are uncertain which Store level you should select, you can use the Fee Illustrator to help you decide. You can get to it here:

Link

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Perhaps-You-Can/510184831

jstark@ebay.com

jstark@ebay.com
Posts: 51
(2 of 8)

Re: Perhaps you can explain this statement in the FAQ’s.

Jan 26, 2010 10:17 AM
If you are a higher volume auction-style seller, the auction-style fees accessible through a Basic Store may be your best option in the future. Auction-style final value fee rates will be lower for Store subscribers than the Standard final value fees. In addition, all pictures – up to 12 supersized for free – are included with all Store levels.

Check out the Fee Illustrator to determine the level that is best for you:
Link

And here are the Auction-style fee charts for Standard and Store pricing: Link

For a comparison of new Store benefits (including lower Auction-style fees and free pictures), please check this link: Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Are-Anchor-Stores/510184843

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 1)

Re: Are ANCHOR Stores The Only Ones Who Will Receive CORE Exposure?

Jan 26, 2010 10:21 AM
All listings receive full CORE search exposure in the future – regardless of whether you have a Store or not. Anchor Store subscribers have access to $0.03 insertion fees for Fixed Price listings.

More information here: Link
One Fixed Price listing format
Starting March 30, eBay will offer one Fixed Price format with full search exposure. Existing Store Inventory Format listings will automatically become regular Fixed Price listings with their original duration at the new fees included with your Stores subscription package. Get more information about what you can do now to prepare for this change.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Just-Opened-A/510184808

jstark@ebay.com

jstark@ebay.com
Posts: 51
(2 of 3)

Re: Just opened a store 4 days ago, if I had known this…

Jan 26, 2010 10:22 AM
What level of Store did you subscribe to? If Basic, you can still upgrade to a Premium or Anchor Store for no additional cost.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-I-Still/510184841

unaperla@ebay.com

unaperla@ebay.com
Posts: 6
(1 of 1)

Re: Will I still get Seller Manager with my Basic Store?

Jan 26, 2010 10:27 AM
Hello cosmicclosets,

Yes. Selling Manager subscription will continue to be free.

Regards
UnaPerla
eBay Selling Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Is-My-Math/510184763

jstark@ebay.com

jstark@ebay.com
Posts: 51
(5 of 26)

Re: Is My Math Right?

Jan 26, 2010 10:27 AM
All of your Store Inventory Format items will become Fixed Price listings with full search exposure. For your current FP listings that already have full search visibility, your insertion fees would decrease from $0.35 to $0.05 (an 86% decrease in FP insertion fees). The Fixed Price final value fees will apply (Fixed Price FVF for the Motors Parts & Accessories category remains the same despite the decrease in Fixed Price insertion fees).
Check out the Fee Illustrator to determine the level best for your business:
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dear-Ebay-Please/510184822

jstark@ebay.com

jstark@ebay.com
Posts: 51
(12 of 49)

Re: Dear ebay: please justify 15% FVF for media and no one else

Jan 26, 2010 10:38 AM
Fixed Price final value fees in Media categories has not changed. 15% of the first $50, then 5% through $1000. The rates went into effect Sept 2008. Lower FIxed Price insertion fees are now available via Stores, in addition, the $0.05 promotion for media items with Product Details will continue. There is no increase in media FVF for Fixed Price listings. Compared to Amazon, eBay does have an insertion fee, but we do not charge Closing Fees. In addition to the 15% Amazon charges, they also charge an $0.80 or $1.35 Closing Fee per item sold for items in the media categories. On eBay, you can also listing on Half.com for free and opt-in for your listings to show up on eBay.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Best-Match-Criteria/510184752

julie_lavee@ebay.com

julie_lavee@ebay.com
Posts: 71
(5 of 5)

Re: Best Match Criteria

Jan 26, 2010 10:43 AM
Hi brucel64,

All the best practices for listing in fixed price will continue to apply to store listings as well.

Thanks,

Julie
eBay Finding

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Store-Subscriptionupgrade-Fee/510184848

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 8)

Re: Store Subscription/Upgrade Fee WAIVED or Charge/credit?

Jan 26, 2010 10:47 AM
Hi – thanks for your question. You will see the promotion rates in your invoice. For example, if you are a new subscriber and subscribe to a Basic Store for this promotion, on your invoice you will see “Basic Store: Subscription Fee $0.00 (Savings of $15.95)”. If you already have a Basic Store and decide to upgrade to a Premium Store, on your invoice you will see “Basic Store: Subscription Fee $15.95″ then “Premium Store Subscription Fee $0.00 (Savings of $49.95)”.

Hopefully that helps!

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/New-Pricing-Plan/510184828

augustus@ebay.com

augustus@ebay.com
Posts: 598
(1 of 5)

Re: New Pricing Plan For Stores – Free Photos?

Jan 26, 2010 10:49 AM
Hi,

The Stores picture pricing changes apply to all categories on ebay.com. For eBay Motors, they apply to Parts&Accessories categories, but excluded for Vehicles.

What’s included are up to 12 free pictures per listing plus free Picture Pack. Gallery Plus is not included; a fee still applies for that upgrade, unless listing in one of the four categories where it was made free last year.

Augy
eBay Selling Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Please-Explain-Fee/510184872

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 4)

Re: please explain Fee Illustrator to me

Jan 26, 2010 10:52 AM
Hi – yes, you should count the listings that renew on a monthly basic. Currently, Fixed Price insertion fees are $0.35. Fixed Price insertion fees (for Fixed Price listings with full search exposure) will be reduced to $0.20 for Basic, $0.05 for Premium and $0.03 for Anchor. Store Inventory Format items will become Fixed Price and new Fixed Price insertion fees will apply, but those listings will also receive full search exposure. If you do not want your Store Inventory format listings to renew at the $0.20 associated with the Basic Store you current have, then you can cancel those listings.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/5-Cent-Promo/510184874

jstark@ebay.com

jstark@ebay.com
Posts: 51
(2 of 8)

Re: 5 cent promo extended–what about subtitle?

Jan 26, 2010 11:04 AM
Yes – also extended!

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-I-Sign/510184855

unaperla@ebay.com

unaperla@ebay.com
Posts: 6
(1 of 7)

Re: If I sign up for a store now, when do the fees kick in?

Jan 26, 2010 11:13 AM
Hello bbqkaren

Thanks for your question. If you sign up for any store subscription now, you will get the stores subscription for free till March 31st.

If you want to test Premium and then downgrade, you can do so anytime before March 31st, 2010. Until then, do enjoy the listing photos for free.

Regards
unaperla
eBay Selling Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Any-Tv-Advertising/510184764

nino@ebay.com

nino@ebay.com
Posts: 410
(3 of 8)

Re: Any TV advertising / traffic building campaigns planned to coincide?

Jan 26, 2010 11:15 AM
Hi twist-in-time,

Apologies we weren’t able to get to your question sooner. :(

As far as I know, we don’t have any TV advertising planned in the immediate future. However, we’re confident that these changes will bring more traffic to eBay because:

  • We expect Buyer Protection to increase buyers’ confidence in eBay, bringing even more active buyers to the site.
  • If you have an eBay store, with the change to one fixed price listing format that will display former Store Inventory Format results in core search, we expect visibility for sellers’ listings to greatly increase.
  • Lower insertion fees mean sellers can list more items without a high upfront cost, making more inventory available to buyers and thus increasing their selection of items.

Hope this helps. :)
Nino

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Please-Explain-Fee/510184872

jstark@ebay.com

jstark@ebay.com
Posts: 51
(3 of 4)

Re: please explain Fee Illustrator to me

Jan 26, 2010 11:16 AM
Store subscription fees will remain the same that they are today. Now, your Store gives you access to reduced Fixed Price insertion fees. (Reduced from $0.35 today down to $0.20, $0.05 and $0.03).

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Ebay-Seller-Protection/510184836

cherylf@ebay.com

cherylf@ebay.com
Posts: 462
(2 of 9)

Re: eBay Seller Protection vs PayPal Seller Protection

Jan 26, 2010 11:19 AM
Hi puffwamcdooey,

The seller will be covered if they do the following: If the buyer pays with PayPal, the seller should always ship to the address in the PayPal transaction details to qualify for PayPal Seller Protection or eBay Seller Protection. If the buyer pays with another payment method, then the seller should always ship to the address in the eBay Order details page to qualify for eBay Seller Protection.

I hope this helps.

Thanks,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-Regarding-The/510184853

jstark@ebay.com

jstark@ebay.com
Posts: 51
(4 of 4)

Re: Question Regarding the Fixed Price Fee Structure

Jan 26, 2010 11:39 AM
Hi everyone,
We will be updating the Fixed Price Final Value Fee chart to prevent confusion. As popculturepast stated, Final Value Fees by category as not different across the Store levels… Fixed Price Final Value Fees are the same regardless of Store. (but vary by category, as noted)

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/New-Buyer-And/510184856

cherylf@ebay.com

cherylf@ebay.com
Posts: 462
(4 of 7)

Re: New Buyer and Seller Protection — When effective?

Jan 26, 2010 11:43 AM
Hi itspostingtime,

The new eBay Buyer Protection is currently effective and has been available to all buyers since November 2009. Today is the first time that we are marketing this to buyers. PayPal Buyer Protection on eBay existed only for eBay customers who paid for their purchases through a PayPal account. Now purchase protection and issue resolution for eBay purchases will be managed by eBay, for all eligible safe electronic payment methods. Additionally, the new eBay process is faster and simpler with more access to an eBay customer service agent to help with a problem.

I hope this helps.

Thank you,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Upgrading-To-Anchor/510184876

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(1 of 4)

Re: Upgrading to Anchor Store

Jan 26, 2010 11:47 AM
Hi Duane,

Correct. If you are a new Store subscriber or upgrade your current Store subscription, subscription fees (or upgrade fees) would not apply until April. Note that the subscription/upgrade fees will appear on your invoice. However, eBay will apply a credit within the same or next billing cycle as the charge appears. Sellers are encouraged to pay their monthly invoice as normal.

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/New-Pricing-Plan/510184828

jstark@ebay.com

jstark@ebay.com
Posts: 51
(4 of 5)

Re: New Pricing Plan For Stores – Free Photos?

Jan 26, 2010 11:55 AM
Free photos and picture pack (up to 12 supersized!) for the Basic Store tier starts 3/30, but these benefits are already available for the Premium and Anchor store subscribers. So, if upgrading to a Premium or Anchor store is best for your business, the free picture benefits are available now.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Store-Photos/510184898

cherylf@ebay.com

cherylf@ebay.com
Posts: 462
(1 of 4)

Re: Store Photos

Jan 26, 2010 12:10 PM
Hi cooper82491,

Thank you for your question. When you subscribe to a store you get up to 12 photos for fixed price listings.

I hope this helps.
Cheryl

Cheryl
Community Development
eBay

.

cherylf@ebay.com

cherylf@ebay.com
Posts: 462
(2 of 4)

Re: Store Photos

Jan 26, 2010 12:13 PM
Hi again,

Just to let you know, you can also use Picture Pack. Picture Pack is included in the subscription fees for anchor and premium stores.

Thanks,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-I-Upgrade/510184896

jfolk@ebay.com

jfolk@ebay.com
Posts: 17
(6 of 16)

Re: If I upgrade my store do my items immediately show up in core?

Jan 26, 2010 12:15 PM
Hi mitchellsanteeks,

Your store items will show up in Core after the policy change on March 30th.

Thank you.

-Jason
Buyer Experience Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Upgrading-To-Anchor/510184876

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(3 of 4)

Re: Upgrading to Anchor Store

Jan 26, 2010 12:17 PM
Hi fun*shine,

You can change your subscription level during this time right in My eBay under the Account tab –click on “Manage My Store”.

Just to clarify, the new fees associated with the Store subscription packages will not apply until March 30. Even if you subscribe to a Store or upgrade your Store today, you will pay existing fees (Insertion and Final Value Fees). You will however, get the other great benefits associated with a Store subscription today (such as Free Pictures if you’re upgrading to Premium or Anchor and marketing tools).

Remember to select your preferred Store level before the new pricing starts on March 30.

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/In-Seller-Protection/510184852

bennie@ebay.com

bennie@ebay.com
Posts: 33
(3 of 7)

Re: In seller protection how do we get protected from bad buyer.

Jan 26, 2010 12:18 PM
Hi rollinsp!
To protect sellers and the integrity of the feedback system, we are continually increasing our ability to detect and act on buyer abuse. We are taking faster, stronger action in response to reports of Feedback extortion. This also includes buyers who consistently leave positive Feedback with low DSRs. We will be increasing our enforcement in this area.

Also, the automated unpaid item process will block buyers from leaving Feedback, including negative and neutral Feedback.

eBay investigates all reports and will remove Feedback as appropriate. You can help the eBay Marketplace by reporting abusive buyer through the Contact Us for Feedback extortion. If you encounter an abusive buyer, we recommend communicating to abusive buyers through My Messages to provide evidence of inappropriate buyer behavior.

Thanks!
-bennie

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Title-In-The/510184881

henry.jr@ebay.com

henry.jr@ebay.com
Posts: 24
(1 of 3)

Re: Title in the SALVAGE PARTS VEHICLES

Jan 26, 2010 12:32 PM
Hi karz-n-tha-kountry,

Thanks for your suggestion. I completely understand your concern about this issue.

Unfortunately in order to comply with all State and Federal Guidelines, we cannot permit sellers to describe the title of the vehicle in their listings.

Please see the eBay Government Document Policy here

And for the sake of clarity, here is a detailed definition on what is/isn’t a Salvage Parts Car here and how they should be listed.

Please don’t hesitate to reach out to us if you have additional questions.

Thanks

Henry JR

karz-n-tha-kountry wrote:

Why don’t you all make it to where you can state what kind of paperwork that a seller has in the PARTS CAR section.

I know in some states that parts vehicles just has a bill of sale

I have some parts cars that i only have a PARTS ONLY BILL OF SALE and some has a PARTS ONLY CERTIFICATE or TITLE

A lot of buyers want bid on these vehicles just for the reason they don’t know if its been stolen or what

All i’m saying is let the sellers mention what paper work they have on a vehicle that they are selling

I know that a PARTS CAR is suppose to be used only for parts but the seller and buyers needs some kind of proof that the vehicle is not stolen or got a lien on it

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Store-Photos/510184898

cherylf@ebay.com

cherylf@ebay.com
Posts: 462
(4 of 4)

Re: Store Photos

Jan 26, 2010 12:35 PM
Hi cooper82491,

Pictures and Picture Pack will be free after March 30th to all store subscribers in all listing formats. Pictures and Picture Pack are currently free for premium and anchor stores in all formats. Thank you for providing an opportunity to clarify this.

Thank you,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Upgrade-Question-Sorry/510184894

lomax@ebay.com

lomax@ebay.com
Posts: 166
(3 of 4)

Re: Upgrade Question – Sorry if this is a duplicate

Jan 26, 2010 12:39 PM
Hello,

You can upgrade now to a Premium or Anchor Store and not be charged until April 1st. Additionally, if you have a Premium or Anchored Stores subscription you can immediately upgrade to Selling Manager Pro as well for free. Please note that the discounted charges for both Stores subscriptions and Selling Manager Pro are not indicated in the subscription flows when upgrading (so you will have to trust us on this one).

Your Stores listings will appear in core search results only after 3/30.

Lomax
Selling Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/What-Is-The/510184924

nino@ebay.com

nino@ebay.com
Posts: 410
(1 of 2)

Re: What is the advantage of switching now?

Jan 26, 2010 12:44 PM
Hi magazinehawkonline,

Thanks for your question.

If you upgrade your Store from Basic to Premium now, you will still pay only $15.95/month until 3/31/10.

You will not receive the lower insertion fee but you will receive other benefits associated with Premium Store (such as free pictures and picture pack).

Cheers
nino

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-There-Be/510184890

calista@ebay.com

calista@ebay.com
Posts: 1
(7 of 14)

Re: Will there be any investigation for Seller DSR complaints via new system?

Jan 26, 2010 12:51 PM
Hi sherlocksgallery!

We do investigate any reports of eBay members manipulating or otherwise misusing the Feedback system. We are also continually improving and expanding our detection of buyer abuse, which includes buyers who consistently leave positive Feedback with low DSRs. Members who violate our policies are subject to a range of actions, including restrictions of buying and selling privileges and account suspension.

eBay investigates all reports and will remove Feedback as appropriate, and you can help the eBay Marketplace by reporting abusive buyers. Our Feedback Manipulation policy and a link for reporting is here.

Thanks also for sharing your thoughts about the shipping time and shipping cost DSRs. Information about how we ask buyers to think about each DSR can be found here. Many sellers have shared similar concerns with us, which we will take into consideration for any future updates to the Feedback system.

Thanks!
-calista

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Ebay-Seller-Protection/510184836

cherylf@ebay.com

cherylf@ebay.com
Posts: 462
(8 of 9)

Re: eBay Seller Protection vs PayPal Seller Protection

Jan 26, 2010 12:53 PM
Hi again,

If the buyer’s original payment was through PayPal, we will dispute the charge on your behalf. If the original payment did not go through PayPal, you will need to provide proof of the chargeback to us. If the buyer ended up with two refunds, we would repay you for the amount of the transaction.

We will actively monitor buyers who frequently pursue more than one refund per transaction.

I hope this helps.

Thanks,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Confused-About-Needing/510184895

chipwellsj@ebay.com

chipwellsj@ebay.com
Posts: 22
(3 of 11)

Re: Confused about needing a store, can you explain

Jan 26, 2010 12:57 PM
Hi all -

I wanted to provide some clarity around this.

Under the new fee structure that starts on March 30, sellers will be able to select the fee option that works best for them. If you opt not to subscribe to an eBay Store, the new standard fees will apply as of March 30. Under the new standard fees, sellers will get the first 100 free each month (no Insertion Fees) when the listings start under $1. If you decide that a Store subscription is for you, the 100 free listings will not apply (they only apply to the new standard fees for non-Store subscribers).

Hope that helps.

Christine

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Can-This-Be/510184926

jfolk@ebay.com

jfolk@ebay.com
Posts: 17
(4 of 10)

Re: Can this be correct????

Jan 26, 2010 12:58 PM
Hi mitchellsanteeks,

If you upgrade now, you will not be charged the new rate until April.

Also, per the announcement you will be eligible for free pictures, or free pictures and Seller Manager Pro, with a Premium or Anchor subscription.

Thanks for your question.

Regards,

-Jason
Buyer Experience Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Can-This-Be/510184926

jstark@ebay.com

jstark@ebay.com
Posts: 51
(8 of 10)

Re: Can this be correct????

Jan 26, 2010 1:09 PM
Hi everyone,
Store inventory format items will become Fixed Price listings with full search exposure on March 30, 2010. Until then, you can list store items the same way you do today and pay the current store insertion fees no matter which store you are in. Starting March 30th, store items become Fixed Price, and new fees will be charged for new Fixed Price listings or when your store GTC items renew. For example, if you list a store GTC item with a fee of $0.03 on March 15th, this item automatically becomes a Fixed Price listing with full search visibility on March 30th. If you have a Premium Store, the $0.05 rate for Fixed Price will be charged when the listing renews on April 15th. At the same time, your Fixed Price listings automatically receive the new low insertion fee and will be charged $0.05 instead of the current fee of $0.35.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Confused-About-Needing/510184895

jstark@ebay.com

jstark@ebay.com
Posts: 51
(8 of 11)

Re: Confused about needing a store, can you explain

Jan 26, 2010 1:14 PM
Yes, you are correct… after exhausting the 100 free auctions starting under $1, the insertion fee would be $0.10 on the Standard rate card.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Additional-Multi-Variation/510184859

augustus@ebay.com

augustus@ebay.com
Posts: 598
(2 of 2)

Re: Additional Multi Variation Listing categories Question

Jan 26, 2010 1:16 PM
Thanks for the feedback. We do intend to enable more categories for multi-variation listings, but don’t have a specific schedule at this time. When we have firm plans, we’ll include them in future announcements.

Augy
eBay Seller Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Quick-Question/510184940

jstark@ebay.com

jstark@ebay.com
Posts: 51
(3 of 4)

Re: Quick question

Jan 26, 2010 1:22 PM
With the new fees, you would be better off in a Premium Store. Store inventory format items will become Fixed Price listings with full search exposure starting March 30th. Current Fixed Price insertion fees are $0.35 for listings with full search visibility. In the future, fees for this format are being reduced to $0.03 for Anchor, $0.05 for Premium and $0.20 for Basic. Because Store items are becoming Fixed Price, those Fixed Price fees will apply starting March 30th. If you have a Basic Store today and pay $0.03 for Store items, those items would become Fixed Price then renew at $0.20 if you keep a Basic Store. If you upgrade to a Premium Store, your Store items would renew at the $0.05 and receive full search visibility. Here is the link to the fee illustrator:
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-I-Upgrade/510184896&start=15

jstark@ebay.com

jstark@ebay.com
Posts: 47
(15 of 16)

Re: If I upgrade my store do my items immediately show up in core?

Jan 26, 2010 1:31 PM
There is no downside to upgrading now… if you upgrade now, eBay will cover the cost of upgrading from Basic to Premium or Anchor through the end of March. The benefits currently associated with Premium or Anchor will be available immediately – free pictures, for example. In addition, upgrading now ensures that you will be in the best tier for your business after the new fees take effect.

The Fee Illustrator helps you determine the best level:
Link

And the Store comparison shows you the different benefits across levels:
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/5-Cent-Promo/510184874

jstark@ebay.com

jstark@ebay.com
Posts: 51
(7 of 8)

Re: 5 cent promo extended–what about subtitle?

Jan 26, 2010 1:46 PM
Sure – here is the official promotion details page:
Link
Note the following section on this page… What are the fees?
Insertion fees for Fixed Price listings will be 5 cents for listings in Books, Music, Movies & DVDs and Video Games and use Product Details or pre filled item information. Additionally, sellers will receive free Subtitle on Auction and Fixed Price listings when using Product Details in Books, Music, Movies & DVDs and Video Game categories.This promotion applies to listings on the U.S. site www.ebay.com as reflected in the fee table below. Listings created prior to September 16, 2008 which are scheduled to start during the promotional period September 16, 2008 – December 31, 2010 will be eligible to receive the promotional rate.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Just-Remindeddoesnt-Feedback/510184857

mikkac@ebay.com

mikkac@ebay.com
Posts: 16
(2 of 4)

Re: ?-? Just Reminded….Doesn’t Feedback Changle April 1

Jan 26, 2010 1:47 PM
Hello blukentucky,

How the rates of low detailed seller ratings (DSRs) are calculated will not change. However, starting in April all eBay sellers will need to have low DSRs (1s or 2s) on no more than 1.00% of transactions for item as described, and no more than 2.00% for communication, shipping time and shipping and handling charges.

To ensure lower volume sellers are not penalized as a result of one or two transactions, it will take at least four instances of 1s or 2s before consequences based on low DSRs are enforced.

Here’s a summary of the changes coming in April.

Thanks,

- Mikka

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Picture-Fees-For/510184979

cherylf@ebay.com

cherylf@ebay.com
Posts: 462
(1 of 1)

Re: picture fees for sellers without stores

Jan 26, 2010 1:48 PM
Hi leaf_peeper,

There will not be any changes to the picture fees for sellers without stores.

Thank you,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Sending-Listings-To/510184877

unaperla@ebay.com

unaperla@ebay.com
Posts: 6
(3 of 5)

Re: Sending listings to auction from FP?

Jan 26, 2010 1:50 PM
Hello catscornerjac,

Thanks for your question. You will be able to send fixed price listings to auctions after March 30, 2010.

Regards
unaperla
eBay Selling Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-About-Dsrs/510184918

lomax@ebay.com

lomax@ebay.com
Posts: 166
(2 of 3)

Re: Question about DSR’s and premium stores

Jan 26, 2010 1:52 PM
Hello tweedledee2009,

To reply to your first question, if your seller performance falls to Below Standard, eBay will send you an email alert notifying you. If 60 days later, your seller performance is still Below Standard, your Stores subscription will be downgraded to the Basic tier. If your seller performance rises to Above Standard or Top-rated, your Store will not be downgraded.

Lomax

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Insertion-Fee-Substantially/510184998

jstark@ebay.com

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 2)

Re: Insertion Fee SUBSTANTIALLY higher??????

Jan 26, 2010 1:52 PM
Do you list your items in Store Inventory Format only? On March 30, Store items will become Fixed Price listings with Full Search visibility. Today, Fixed Price insertion fees are $0.35. In the future, the fees for this format will be reduced to $0.20 (Basic), $0.05 (Premium), or $0.03 (Anchor). Store items that become FIxed Price listings will renew at the rates associated with the Store you have. Here is the Fee Illustrator to see what level is best for you:
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Selling-Manager-Pro/510184967

lomax@ebay.com

lomax@ebay.com
Posts: 166
(1 of 1)

Re: Selling Manager Pro for Upgrades to Premium Stores not free yet?

Jan 26, 2010 1:55 PM
Hello silverbeadz,

Selling Manager Pro is free with a Premium or Anchor Store subscription. Unfortunately, the subscription flows don’t do a good job of indicating this when upgrading. We are looking into fixing this.

Rest assured, that if you have a Premium or Anchor Store and you then subscribe to Selling Manager Pro, you will NOT be charged. Please go ahead an subscribe. To check, you can see any fees incurred since your last invoice in “All Account Activity” within My eBay > My Account.

Lomax

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Save-Me-Money/510185022

jstark@ebay.com

jstark@ebay.com
Posts: 51
(2 of 17)

Re: Save ME money? NO, it DOUBLES my Fees.

Jan 26, 2010 1:58 PM
Dear caspersparks,
Today, Fixed Price listings (with full search exposure) have an insertion fee of $0.35. This will be reduced to $0.05 – for full search exposure – at the Premium level. (or to $0.20 for Basic or $0.03 for Anchor). Store items will become Fixed Price listings and the insertion fees will apply starting March 30th, but the benefits include full search exposure for these listings that formerly had limited visibility. In addition, You will now receive Free pictures and Picture Pack (up to 12 Supersize pictures) per listing with any Store level.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Maybe-Im-Confusedtell/510185007

jstark@ebay.com

jstark@ebay.com
Posts: 47
(1 of 10)

Re: Maybe I’m confused…..Tell me what I am missing….

Jan 26, 2010 2:17 PM
Hi vol-guy,
We checked the math and that is correct… your fees will be lower with these changes based on the sales you describe above.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Getting-Account-Above/510184977

mikkac@ebay.com

mikkac@ebay.com
Posts: 16
(1 of 1)

Re: Getting account Above Standard, and move to Premier level

Jan 26, 2010 2:17 PM
Hi itstruekurtanglerules,

Although you may be Below Standard based on the last evaluation, it sounds like you’re on the right track for pulling Above Standard if you’re seeing green checks for each DSR on your Daily Performance tab.

Here’s some best practices on how to improve shipping time detailed seller ratings as you continue to progress over the coming weeks.

Thanks,

Mikka

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/What-Exactly-Does/510185010

augustus@ebay.com

augustus@ebay.com
Posts: 598
(1 of 2)

Re: What Exactly Does “Free Pictures” Mean?

Jan 26, 2010 2:19 PM
Hi,

EBay will host the free pictures in your listings as long as you select the eBay photo hosting option in Turbo Lister or the Sell Your Item form. When you unsubscribe from Picture Manager, the pictures in existing listings and templates at the top of the listing page (ones you added to eBay picture wells with Picture Manager) will carry over for use in relists, sell similars, etc. If you have a Store, that picture use is free, including automatic selection of the Picture Pack option which includes the Supersize/Zoom feature on your listing pages.

When you use Turbo Lister without Picture Manager for eBay hosted pictures, you will select the pictures on your local system to use (upload to eBay) whenever you create a new item or template. Turbo Lister will upload those pictures for eBay to create and store copies on our servers when you submit listings based on those TurboLister items. This is different from Picture Manager where you upload pictures to server-based folders and assign them to listings.

I’d suggest you continue to use Picture Manager until after March 30th. Then, when Basic Stores pictures are free, you can unsubscribe from Picture Manager.

Augy
eBay Seller Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/What-Will-Subtitle/510185060

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 4)

Re: What will subtitle fees be for the new Fixed Price 5c listings?

Jan 26, 2010 2:20 PM
Fixed Price feature fees will apply to the Store items that become Fixed Price. When your Store items renew at Fixed Price, Subtitle will be charged the higher rate (50cents for example that you call out above). If you do not want Subtitle on your listing at the Fixed Price rate, you can remove the features any time before March 30th to avoid the higher feature fees.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/3rd-Party-Listing/510184727

augustus@ebay.com

augustus@ebay.com
Posts: 598
(7 of 8)

Re: 3rd party listing services

Jan 26, 2010 2:25 PM
Hi Gayle,

A Stores subscription includes bundled (free) pictures, including the Picture Pack upgrade, for listings in all categories on ebay.com. For eBay Motors, pictures are bundled for Stores subscribers in Parts & Accessories but not Vehicles categories. Vehicles has a category-specific handling for eBay hosted pictures.

Augy
eBay Seller Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Please-Post-Here/510184880&start=30

jstark@ebay.com

jstark@ebay.com
Posts: 51
(36 of 36)

Re: Please post here if your ebay bill will be lower

Jan 26, 2010 2:26 PM
Hi – you are not mistaken… this will be a reduction in fees for you based on your business. It looks like you should take advantage of our promotion to upgrade to the Premium Store now at no additional cost to make sure you are in the right level when the fee changes take place on March 30th. In addition, All pictures and Picture Pack will be free at all Store levels. Today, you receive one picture for free and pay $0.15 for each additional picture. With these changes, you can add up to 12 supersized pictures for free to each of your listings. Note that free pictures is already available to Premium and Anchor Stores, so you will have access to free pictures immediately if you want to upgrade to the Premium Store now (for no additional cost).

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/What-Will-Subtitle/510185060

cherylf@ebay.com

cherylf@ebay.com
Posts: 462
(2 of 4)

Re: What will subtitle fees be for the new Fixed Price 5c listings?

Jan 26, 2010 2:27 PM
Hi mirieine,

Thank you for your post.

Any optional features (listing upgrades) originally purchased with your Store Inventory Format listings will carry over. If you allow those listings to renew at regular Fixed Price listings at the new fees, any optional features that you don’t remove will also be renewed automatically with the regular fees for those features.

For example, if you purchased Subtitle for your original Store Inventory Format listing for 2 cents, unless your remove it from the listing, it will be included and nenew for the standard fee of $1.50.

I hope this helps.

Thank you,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Town-Hall-Meeting/510185056

cherylf@ebay.com

cherylf@ebay.com
Posts: 462
(1 of 1)

Re: Town Hall meeting

Jan 26, 2010 2:30 PM
Hi timelesswoman3,

We just posted information to the Announcement Board with the date, time and links to listen.

In short, the Town Hall will be held tomorrow from 3:30-5pm PT and will hosted by Griff.

Thank you,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Questions-About-New/510185065

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 1)

Re: Questions about new fees

Jan 26, 2010 2:33 PM
1) If you are on the Standard rate card (non-Store subscriber), the insertion fees for auction-style listings starting under $1 will be $0.10 after you have listed 100 auctions in a month for free.
2) The free listings are available on the Standard rate card (regardless of selling tool). The Standard rate card is for non-Store subscribers. Some sellers have asked if they can “opt-out” of the Standard rate card… if you subscribe to a Basic Store, you can access Auction-style fees for subscribers which has lower final value fees, but not free insertion fees for items starting under $1.
3) Yes – PowerSeller Discounts and eBay Top Rated Seller discounts do still apply to final value fees.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Best-Offer/510185073

jstark@ebay.com

jstark@ebay.com
Posts: 45
(1 of 5)

Re: Best offer?

Jan 26, 2010 2:39 PM
Best Offer will carry over when your Store listings become Fixed Price listings.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Anchor-Store/510185069

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 2)

Re: anchor store

Jan 26, 2010 2:41 PM
The charts look confusing – we are working on revising them. The final value fees for anchor are not higher than premium stores. Final value fees depend on the category you are in – not on the store level. For anchor store, sellers have access to the lowest Fixed Price insertion fees available with full search visibility.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Why-Do-Non/510185080

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 4)

Re: Why do non store sellers get free 1- 99 cent listings and store owners pay?

Jan 26, 2010 2:44 PM
Dear lu8tramp,
The benefit of the Auction-style fees for Store subscribers is that the final value fees are lower than the new final value fees for the Standard (non-Store) rate card. If you are a higher volume auction seller, you may be better off in a Basic Store. If you are a more occasional seller, you may be better off without a Store to take advantage of the free 99cent auction insertion fees (up to 100) even though the final value fees are higher.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Seller-Status-38/510185032

mikkac@ebay.com

mikkac@ebay.com
Posts: 9
(2 of 5)

Re: Seller Status & Eligibility for Premium or Anchor Stores

Jan 26, 2010 2:46 PM
Hello austiners,

To have a Premium or Anchor Store, you will need to meet the new “Above Standard” eligibility requirement.

Although, based on your description, it sounds like you are on track for April. Your Seller Dashboard will provide you the best information on where you stand, and although you may have received a count of 4 low DSRs, your low DSR rates may be meeting performance standards. If you have low DSRs on no more than 1.00% of transactions for item as described, and no more than 2.00% for communication, 2.00% for shipping time and 2.00% shipping and handling charges, you’ll continue to be Above Standard in April.

Also, if you’re ever looking for tips on minimizing 1s and 2s, here’s some best practices.

Thanks,

Mikka

.

mikkac@ebay.com

mikkac@ebay.com
Posts: 9
(3 of 5)

Re: Seller Status & Eligibility for Premium or Anchor Stores

Jan 26, 2010 2:49 PM
Hi tweeldedee2009,

If you currently subscribe to a Premium or Anchor Store and at some point during subscription don’t meet the performance eligibility requirements, you will have 60 days to improve performance or your subscription will be downgraded to the Basic Stores tier.

Thanks,

Mikka

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Best-Offer/510185073

jstark@ebay.com

jstark@ebay.com
Posts: 45
(4 of 5)

Re: Best offer?

Jan 26, 2010 2:49 PM
metziamama wrote:

Thanks. So can I do a fixed price/best offer listing without a store? I don’t see how I’ll be able to afford a store anymore.

Yes – you can do fixed price with best offer without a store. In the future insertion fees for fixed price listings (with full search visibility) will be reduced from current rate of $0.35 to $0.20 (Basic Store), $0.05 (Premium), $0.03 (Anchor). For sellers without a store, the insertion fee for Fixed Price will be $0.50.
Check out the Fee Illustrator to determine the best level for you… and remember, you may also benefit from increased visibility in search after your Store items become Fixed Price…
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/What-Will-Subtitle/510185060

unaperla@ebay.com

unaperla@ebay.com
Posts: 6
(4 of 4)

Re: What will subtitle fees be for the new Fixed Price 5c listings?

Jan 26, 2010 2:56 PM
mirieine wrote:

can I use the multiple-item editor to remove subtitle from multiple listings at once?

Hi mirieine

You should be able to remove subtitle for upto 200 listings using the Mass listing editor tool. Please make sure that your listings do not have any outstanding BestOffer that will prevent you from editing them.

Regards
unaperla
eBay Selling Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Fyi-Selling-Auction/510185091

jstark@ebay.com

jstark@ebay.com
Posts: 45
(5 of 5)

Re: fyi: Selling Auction Price..fvf Comparative Chart

Jan 26, 2010 2:59 PM
Please note that there are now two rate card options available for auction sellers. The Standard Auction-style rate card offers Free insertion fees for auctions starting under $1 (up to 100 per month), but higher final value fees than the fees for auction sellers with a store. If you are an auction seller, you may be better off with the auction-style fees associated with a Basic Store. In addition, you will receive up to 12 free supersized pictures per listing with the Basic Store level. Check out the Fee Illustrator to see which level is best for you:

Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-This-Work/510185044

jstark@ebay.com

jstark@ebay.com
Posts: 45
(2 of 2)

Re: Will this work in my favor?

Jan 26, 2010 3:04 PM
Hi gabekleinert

You are thinking about it correctly. Depending on your listing volume you can determine which store is best for you.

The link below should help you out.

Link

To answer your other question, the “Relist” credit will continue to only be available for Auction Listings.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Buy-It-Nowreserve/510185087

jstark@ebay.com

jstark@ebay.com
Posts: 45
(1 of 1)

Re: Buy It Now/Reserve Price Fees? Plus 5 Free gone?

Jan 26, 2010 3:05 PM
The Buy it Now feature fees have not changed (continue to be from $0.05 to $0.25 depending on your Buy it Now price added to auction). The cost of Reserve has not changed either ($2 for reserve price of $0.01-$199.99).

Get 5 Free will be replaced with free auction-style insertion fees for auctions starting under $1 (up to 100 free per month) when these changes go into effect starting March 30th.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Title-In-The/510184881

henry.jr@ebay.com

henry.jr@ebay.com
Posts: 24
(3 of 3)

Re: Title in the SALVAGE PARTS VEHICLES

Jan 26, 2010 3:07 PM
Hi karz-n-tha-kountry,

Sorry for the confusion, I agree with you that your buyers have good reason to want to review any ownership documents you might be able to provide when you sell a parts car. We encourage you to discuss your ownership papers with any shopper who might contact you. Our policy does not prevent you from discussing, emailing, or faxing copies of paperwork to interested bidders should they ask. However, for safety and regulatory reasons we cannot allow sellers of parts cars or any vehicle part to discuss or mention ownership documents, or the availability of the paperwork, in their listings.

Please let me know if you have any more questions or concerns.

Thanks,

Henry JR

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Putting-Store-On/510185070

cherylf@ebay.com

cherylf@ebay.com
Posts: 462
(1 of 2)

Re: Putting Store on Vacation

Jan 26, 2010 3:09 PM
Hi kidscakesandpartysup…

Just to clarify, auctions will not become fixed price, only store inventory items will be treated as fixed price after March 30th. Auctions are not supported with the vacation mode, only fixed price listings.

I hope this helps.

Thanks,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Top-Rated-Seller/510185062

bennie@ebay.com

bennie@ebay.com
Posts: 33
(2 of 3)

Re: Top Rated Seller Badge There 1 month Gone the next

Jan 26, 2010 3:09 PM
Hi dowannabe!
To see what requirements are affecting your status as a Top-rated seller, go to the Last Evaluation tab in your seller dashboard. You will find which Detailed Seller Rating or Ratings require improvement before attaining Top-rated seller status again. You will also find best practices that offer ideas on helping sellers improve.
Thanks!
-bennie

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Ebay-Policies-On/510184973

cherylf@ebay.com

cherylf@ebay.com
Posts: 460
(1 of 1)

Re: Ebay policies on open case

Jan 26, 2010 3:14 PM
Hi schoi328,

The seller must ship the item to the address provided by the buyer or the seller is responsible for resolving the issue with the buyer. They are also required to ship items with delivery confirmation for items under $250 and signature confirmation for items over $250 to qualify for seller protection. In some cases, eBay may choose to issue a discretionary payout at eBay’s expense if an item is lost in the mail.

Once a case is closed, both the buyer and seller can appeal a decision it in eBay’s Resolutions Center for up to 45 days after the case has been closed.

Thank you,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dsr-Requirements-For/510184789

mikkac@ebay.com

mikkac@ebay.com
Posts: 10
(5 of 5)

Re: DSR Requirements for Premium Store

Jan 26, 2010 3:20 PM
Hi honeville1,

The percentage is based on total transactions with US buyers, regardless of whether feedback or DSRs were received. So, assuming the 100 transactions were with US buyers, your DSRs would be calculated over 100.

Here’s some detailed information on how low DSRs are calculated.

Thanks,

Mikka

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/What-Will-Happen/510184861

cherylf@ebay.com

cherylf@ebay.com
Posts: 462
(1 of 1)

Re: What will happen to five free auction-style listings per 30 days?

Jan 26, 2010 3:21 PM
Hi pop40guy,

The current “5 Free Insertion Fees every 30 days” fee structure for Auction-style listings are available when you list using the Sell Your Item Form and will be replaced with the new standard fees on March 30, 2010. Auction-style format items with a start price under $1 will be free to list, up to a maximum 100 listings per calendar month. An Insertion Fee of $.10 per listing will apply to Auction-style listings with a start prices for a low Insertion Fee. A 9% Final Value fee (capped at $50) applies when your item sells.

I hope this helps.

Thank you,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dsr-Requirements-For/510184789

mikkac@ebay.com

mikkac@ebay.com
Posts: 16
(6 of 10)

Re: DSR Requirements for Premium Store

Jan 26, 2010 3:24 PM
Hi retrorose,

The requirements for Top-rated seller won’t be changing in April, though we are introducing higher minimum standards for all other sellers. Here’s a great page that summarizes the changes coming in April.

Thanks,

Mikka

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Going-From-All/510184955

jstark@ebay.com

jstark@ebay.com
Posts: 51
(2 of 2)

Re: Going from all Fixed Price Auctions to an Ebay Store…..

Jan 26, 2010 3:25 PM
Hi hapihart – I just checked your listings and it looks like you have 835 fixed price listings live in search. So today, insertion fees for these Fixed Price listings are $0.35. 835 x $0.35 = $292.25 total insertion fees. With the fee changes, you will save money on fees by subscribing to a Premium Store (insertion fees + subscription fee would be $91.70 – a savings of $200 per month!). You do NOT need to do anything with your listings – they do not need to be transferred. All you need to do is subscribe to the Store that is best for you. For the Fixed Price listings you pay $0.35 for today, you will pay $0.05 starting March 30th. And, you can subscribe to a new Premium Store today for no additional cost (this is a promotion). This helps you get into the right level now without paying for the store until the new fees go into effect.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Seller-Status-38/510185032

mikkac@ebay.com

mikkac@ebay.com
Posts: 16
(6 of 10)

Re: Seller Status & Eligibility for Premium or Anchor Stores

Jan 26, 2010 3:33 PM
Hi brooklynbooks,

Once your performance has improved to Above Standard, you will be able to upgrade your Stores subscription under Manage My Store in the Account tab in My eBay.

Thanks,

Mikka

.

mikkac@ebay.com

mikkac@ebay.com
Posts: 16
(8 of 10)

Re: Seller Status & Eligibility for Premium or Anchor Stores

Jan 26, 2010 3:37 PM
Hi fishingcloseouts,

Yes, starting in April, all sellers will be required to meet new minimum seller performance standards. To be considered “Above Standard,” a seller will need to have low DSRs (1s or 2s) on no more than 1.00% of transactions for item as described, and no more than 2.00% for communication, 2.00% for shipping time, and 2.00% for shipping and handling charges.

To ensure lower volume sellers are not penalized as a result of one or two transactions, it will take at least four instances of 1s or 2s before consequences based on low DSRs are enforced.

Here’s a page that provides an overview of the new seller standards coming in April.

Thanks,

Mikka

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Relist-Credits-Going/510185083

jstark@ebay.com

jstark@ebay.com
Posts: 51
(2 of 3)

Re: Relist Credits Going Away (mostly) for Auctions?

Jan 26, 2010 3:27 PM
Hi shezajennieo

Relist credit policy for Auctions will remain unchanged.

The FAQ was just highlighting the fact that Relist credits will be available for Fixed Price formats in instances when the original item was sold but not paid for by the buyer.

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Any-Befefit-For/510185132

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 3)

Re: Any befefit for me to upgrade now?

Jan 26, 2010 3:37 PM
Hi elegant-cedar-chest,
The lower Fixed Price insertion fees associated with Premium stores do not go into effect until March 30th, so you do not have to upgrade now, but there is no downside of upgrading now, because eBay will not charge you to upgrade from Basic to Premium now through the end of March. If you know that the Premium level is best for you after the changes are effective, then it is best to choose that level now so you don’t forget and potentially experience higher fees than you thought. If you upgrade to Premium now, your invoice will show $15.95 for your Basic Store and $0.00 for your upgrade to Premium. So, there is no downside to upgrading now…
There are also some listing tool benefits with Premium or Anchor stores that you could take advantage of now (besides Free Pictures) if you wanted… here is a comparison chart:
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Seller-Status-38/510185032

mikkac@ebay.com

mikkac@ebay.com
Posts: 16
(9 of 10)

Re: Seller Status & Eligibility for Premium or Anchor Stores

Jan 26, 2010 3:43 PM
Hi Laurie,

Yes, all Premium/Anchor Store owners who fall below the performance eligibility requirements will have 60 days to improve before they are downgraded.

Thanks,

Mikka

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Store-Subscriptions/510185119

cherylf@ebay.com

cherylf@ebay.com
Posts: 462
(2 of 2)

Re: Store Subscriptions

Jan 26, 2010 3:44 PM
Hi arailrider1,

If you are a current Stores subscriber and happy with the new rates included with your subscription level, you don’t have to do anything. Sellers are encouraged to review listings and edit those that are not performing prior to March 30 to get them ready to become Fixed Price listings in core search results. If you currently subscribe to a Premium or Anchor Store, you’ll need to be sure you meet the new “Above Standard” performance eligibility requirement. If you currently subscribe to a Premium or Anchor Store and don’t meet the preformance eligibility requirements, you will have 60 days to improve preformance or your subscription will be downgraded to the Basic Stores tier.

I hope this helps.

Thank you,
Cheryl

Cheryl
Community Development
eBay

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dsr-Requirements-For/510184789

mikkac@ebay.com

mikkac@ebay.com
Posts: 16
(8 of 10)

Re: DSR Requirements for Premium Store

Jan 26, 2010 3:58 PM
Hi recycled-memories-by-cindy,

We’ve added a link on your Seller Dashboard that will help you see whether you are meeting April’s seller performance standards. If you go to the seller performance tab within your Seller Dashboard, you will see an Announcement alert on both your ‘Last Evaluation’ and ‘Daily Performance’ tabs. Click on ‘View new criteria,’ and you will see where you stand against April’s requirements.

If you see green check marks for each of the detailed seller rating requirements, you are on track for being ‘Above Standard’ in April.

Thanks,

Mikka

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/With-Change-In/510185171

jstark@ebay.com

jstark@ebay.com
Posts: 51
(1 of 2)

Re: With Change in Store format?

Jan 26, 2010 4:14 PM
Yes – you will still have a store front. Here is a link to the benefits for each Store level…
Link

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-Best-Offer/510185162

unaperla@ebay.com

unaperla@ebay.com
Posts: 6
(1 of 1)

Re: Will best offer remain an options?

Jan 26, 2010 4:24 PM
Hi wegotbooks4u,

Best offer will continue to remain an option on fixed price listings for free.

Thanks
unaperla
eBay Selling Team

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dsr-Requirements-For/510184789

mikkac@ebay.com

mikkac@ebay.com
Posts: 16
(10 of 10)

Re: DSR Requirements for Premium Store

Jan 26, 2010 5:09 PM
recycled-memories-by-cindy wrote:

thanks, still have a problem. I don’t know if i fall into the 12 month or 3 month category since I’m about on the edge. When i look at the new April data it says I’m ok but i have a 7 in shipping??? I’m confused. thanks, cindy

Hi recycled-memories-by-cindy,

The seller performance tab automatically displays the time period for evaluation that is relevant to you as a seller. So, if your Seller Dashboard is displaying 12 month data on your current performance tab, then your evaluation is based on your trailing 12 month selling activity.

Also, it sounds like you may be referring to your ‘count’ of low detailed seller ratings (DSRs), rather than your rate. The seller performance ‘Last Evaluation’ and ‘Daily Performance’ tabs display the rate of low DSRs, followed by your count in parentheses. Although you may have received a count of 7 low DSRs for shipping, it’s likely your low DSR rate is above the April threshold (if you’re seeing a green check mark for this line item, then this is the case).

To best summarize, both the number of low DSRs you receive and the rate of low DSRs you’ve received for the evaluation period have to fall below the thresholds before you are below standard.

I hope this helps!

Thanks,

Mikka

.

http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Additional-Multi-Variation/510184859

augustus@ebay.com

augustus@ebay.com
Posts: 599
(3 of 3)

Re: Additional Multi Variation Listing categories Question

Jan 26, 2010 9:41 PM
casafandango wrote:

Good question! The addition of multi-variation listings to the Crafts categories would have a huge impact on my listing fees. Could you please provide us with a schedule?
Thanks!

Hi again. I’ve got some good news for you and other sellers who sell in Crafts. I re-checked the technical plan and all categories under the top-level Crafts category are already included among those that will be enabled for multiple variations later this quarter. This was accidentally omitted from the information we published today. We’ll be updating that information within a few days.

Augy
ebay Seller Team

.

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Aloha Bonanzle … PayPal Is Your Friend

Posted 25 January 2010 by eventhorizon1984
Categories: Commentary, Fraud, PayPal, eBay

Tags: , , , , , , , , , ,

Aloha Bonanzle … PayPal Is Your Friend
25 January 2010
Amended Edition [1]
EventHorizon1984

Blog articles originating here are a collective effort wired together by one editor (or an alternate).  When the editor is pre-occupied, uninspired, lazy, etal, there is no post.

When the “look into this” started piling up, the editor though ‘they’ could get away with posting a comment on a better read blog, Red Ink Diary, and get back to lazing on the computer.

‘They’ were wrong.

So … A Looo Haaa Bonanzle Forum and the eBay Answer Forum.  The Collective has notice the surge in article hits, and the editor has been carpet bombed with figurative wadded up paper.

{sigh}

If you’ve been around eBay long enough, you’re aware that somewhere in the bowels of lower peon management, hopefully it’s that level and not higher, they engage in the philosophy of ‘throw spagetti at the wall and see what sticks’.  That is test a bunch of ideas on the live production system, and gauge the customer reaction and/or the public reaction.

The applicable eBay buzz term is ‘applied to a small number.’

Is the “$20,000.00″ figure a test applied to a small number of sellers?  Is this a case of eBay disinformation, or ‘loose lips’ leaks, or one hand doesn’t know what the other is doing, or just a really bad idea?

Or a mistake?

Payment Hold error resolved

Ultimately PayPal users will find out before the end of 2010 what was fact and what was fiction.

In the meantime since “Monroe Labouisse, director of PayPal’s business on eBay in the US and Canada” stated on the record that PayPal holds occur on “less than 5% of transactions,” that still leaves sellers with a 1 in 20 chance of winning the PayPal hold lottery.

And should you notice PayPal doing something interesting, write a letter to Auctionbytes.  With AuctionBytes pulling in a half a million visitors a month, it’s amazing what a little noise can do to reverse a policy.  Or a mistake.

But it begs the question, why should there be a new PayPal/eBay focus on holds and what changed?

Our previous article covered a bit.  Here we’ll add a bit more, plus throw in a scenario.

Nora posted eBay’s “Funds Payable” (“Funds payable and amounts due to customers’”) numbers for the years 2003 to 2009, in the comment section of the AuctionBytes article “eBay Reports Fourth Quarter and Full Year 2009 Results.”  You can verify these numbers by viewing eBay’s U.S. Securities and Exchange Commission (SEC) 8-K filings.

After reading various eBay SEC filings some numbers stood out, and we left a comment on Red Ink Diary article “Through the Smoke, Flames“.

Part of the comment reads:

“There’s a line item for “Net Total Payment Volume”, which is defined as “Total dollar volume of payments, net of payment reversals, successfully completed through our payments network or on Bill Me Later accounts during the quarter, excluding the payment gateway business.”

Here’s what happens when you put both numbers together.

Funds Payable ($)    Net Total Payment Volume ($)    FP% of NTPV
2003      106,568,000         3,711,000,000        2.9%
2004      331,805,000         5,607,000,000        5.9%
2005      586,651,000         8,114,000,000        7.2%
2006    1,159,952,000        11,004,000,000       10.5%
2007    1,513,578,000        14,044,000,000       10.8%
2008    1,467,962,000        15,988,000,000        9.2%
2009    2,157,945,000        21,366,000,000       10.1%

The “Funds Payable” and “Net Total Payment Volume” (nTPV) are the totals for the year, that eBay reported to the SEC.  The nTPV represents PayPal transactions through eBay.

Well we mucked up the figures in that post.  Demonstrating don’t be lazy and post numbers on the fly.  The nTPV posted was for the 4th quarter of the year, not the year total.

While the correct numbers were being looked up, we decided to add in the amount represented by the line item “Transaction loss rate”.  The “Transaction rates” line item has the notation “Transaction rates represent the ratio of Payments net transaction revenues (including the payment gateway business and Bill Me Later), Payments third-party processing expenses, and Payments fraud and protection program losses relative to net total payment volume.”  The column “Transaction Losses” represents the total “Payments fraud and protection program losses” for the year.  Below are the correct amounts.

Funds Payable     Net Total Payment Volume    FP% of nTPV    Transaction Losses
2003     $106,568,000     $12,226,000,000        0.87%         $36,234,000
2004     $331,805,000     $18,915,000,000        1.75%         $50,125,000
2005     $586,651,000     $27,485,000,000        2.13%         $73,771,000
2006   $1,159,952,000     $37.752,000,000        3.07%        $126,388,000
2007   $1,513,578,000     $47,470,000,000        3.19%        $139,067,000
2008   $1,467,962,000     $60,147,000,000        2.44%        $170,627,000
2009   $2,157,945,000     $71,616,000,000        3.01%        $181,467,000

Looking at this table, the why PayPal holds take place makes a horrid sense.  It may really be that the holds are less for the interest generated, and more to do with what PayPal (and eBay) is obligated to do under it’s Merchant Account agreement.  As commented:

“Have to wonder if all or part of that “Funds Payable” represents the reserve eBay’s credit card processor (Wells Fargo) requires to make “the marketplace safer for buyers and sellers.”.”

Amounts held can come from either the cash coffers of eBay ($3.999 billion), or from the businesses that accept PayPal transactions.  If you are eBay/PayPal, guess who’s cash you don’t want held?

And consider eBay CEO John Donahoe’s push to get more eBay sellers to use PayPal.  This may be less about forcing PayPal upon every seller, and more about spreading the amount held among more sellers.  For example if eBay could double the number of PayPal users, the average amount and percentage held per seller would be smaller.  This is good Public Relations because fewer people would notice PayPal holds.

Then too consider the increase in PayPal seller holds beginning in the spring of 2009.  Notice the increase from 2.44% to 3.01%?  It’s a small change, but we’re dealing with large amounts.

Suppose the change from 2.44% to 3.01% represented PayPal’s new required (Wells Fargo?) reserve.  For $71 billion that represented an additional $410 million (hope we got the sums right) that PayPal/eBay can’t touch.  If you are eBay/PayPal, guess where you get that $410 million?

Finally we leave you with the probably improbable but you never know nightmare scenario for PayPal sellers.

Some unlucky PayPal users were being assessed a 20% hold on funds in early 2009, versus “10% being the norm.”  With PayPal/eBay’s unchanging fraud rate and money being tight, what happens if PayPal/eBay is required to keep “the norm”, as PayPal put it “10%”?  In 2009 terms that’s $7.1 billion, versus $2.1 billion.  Where do you think the money is going to come from?

Then again this is unlikely to happen because a 10% reserve is high and PayPal is your friendBeer anyone?

See also

[1]  Never press ‘publish’ and walk away for the night, when you mean to press ’save draft’.

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“The Visitors came here to suck us dry, and when they’re finished with this planet, they’re gonna take it like an empty beer can and toss it over their shoulder.”
Ham Tyler, V: The Final Battle (1984)

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PayPal Holds “It’s All Just Heresay”

Posted 14 January 2010 by eventhorizon1984
Categories: Commentary, Fraud, Google Checkout, PayPal, eBay

Tags: , , , , , , , , , , , , , , , , , , , ,

PayPal Holds “It’s All Just Heresay”
14 January 2010
EventHorizon1984

Toward the end of 2009 PayPal, an eBay Corporation, apparently started placing more ‘holds‘ and ‘reserves‘ on seller accounts.

Those actions of PayPal were talked about on the eBay PayPal Discussion Board and other forums.  And the apparent increasing reach of PayPal did reach the notice of two large audience blogs.

TameBay
PayPal reserves, holds : policy changes explained
Sue Baily
21 December 2009

  • “We’ve heard from a number of sellers recently that PayPal seem to be stepping up the number of rolling reserves and 21 day holds they’re putting on accounts at the moment.”

AuctionBytes
eBay Confirms More 21-Day Holds from PayPal
Ina Steiner
31 December 2009

  • “eBay confirmed that PayPal has rolled out transaction holds more widely in the last month or so, but said the criteria are the same.”

Moving deftly to 2010, the news of PayPal’s increasing reach did not died down.  And perhaps came notice that PayPal has added a new wrinkle to holding seller funds.

An AuctionBytes Letter to the Editor, New $20k PayPal 21-Day Hold Policy describes a “new policy where they hold payments for 21 days (or less) for all sellers who sell less that $20,000″.

A PayPal email posted elsewhere reads:

Thank you for contacting PayPal.

My name is Jamie. I was speaking to you earlier regarding the review of your account.

According to my Supervisor the review is already in process however there is no guarantee that this hold will be totally removed from your account.

The reason behind this is because you have not received more than $20,000.00 USD for the past three months. Aside from the requirements given by eBay we also have this requirement for our account specialist to create a manual review in order for the account to be excluded on that specific eBay payment holds.

Even though you were not able to meet that particular criterion on PayPal we are still conducting the review. Also there was no timeframe given. In any event that you experience payment holds in your account just send us an email or call us so we can do a manual release.

I’ll be glad to hear from you if you need clarification and we will do our best to give you immediate answers. Thank you for choosing PayPal for your online payment needs. We appreciate your business.

Sincerely,
Jamie
PayPal Consumer Support
PayPal, an eBay Company

Although the PayPal spin being spread now, is mirrored by a major eBay seller unaffected by PayPal’s hold policy.  Incidentally the inspiration for the article title.

cobbie10 (14938) View Listings

cobbie10
Posts: 4,807


(152 of 245)

Re: 21 Day Hold

Are PayPal holds “heresay”?  Sorry cobbie10 they are not.  Unless PayPal is lying in one of their explanation articles, All About Payment Holds And What They Mean To You.

Will all of these PayPal hold and reserve policies affect sellers using PayPal?  Maybe, maybe not.

According to “Monroe Labouisse, director of PayPal’s business on eBay in the US and Canada” on 16 January 2009 in the official eBay Blog eBayINK.com:

  • “In a very small percentage of cases, eBay asks PayPal to hold a payment in a seller’s PayPal account for up to 21 days.  eBay asks PayPal to do this”
  • “We’re talking about single-digit percentages.  Usually less than 5% of transactions.”

As we calculated in a previous article, 5% per quarter represents in 2008 terms per quarter:

  • Active eBay users affected:  4,150,000
  • Number of new listings affected:  27,780,000
  • Active registered PayPal accounts affected:  2,740,000
  • Net total payment volume, HELD:  $578,450,000

Not that this was the last word on how many are affected.  A PayPal analyst Bill Clark wrote on 9 June 2009 in the official PayPal blog www.thePayPalblog.com:

  • “We’re requiring reserves for a very small percentage of our sellers – currently less than 1%.”

Given a choice between the “5%” statement of a PayPal Director or the “1%” of a “risk team” analyst, we’ll chose what a PayPal Director says over a minion.

Is this out of the ordinary?  No.

What PayPal and eBay do to compensate for fraud, and make money in the process is basic business.  Holding funds to cover the cost of fraud, interest on funds held, and the ability to use those funds is smart use of money.

Of course this doesn’t mean there is no affect on the consumer, i.e. seller.

Is there a reason for all the hold and reserve?

Let’s go over the credit card fraud aspect.

Fraud Statistics

PayPal is very tight-fisted with it’s fraud statistics, but you can find them if you look long enough.

A 2001 golden oldie article Digital cash payoff, which resides on the PayPal site, contains quite a few interesting statements.  You might want to grab the article before PayPal ‘archives’ it.

  • “PayPal claims it has found a way to bring the online fraud rate down to less than .5 percent”
  • “Visa reports an overall fraud rate of .07 percent”
  • “Gartner study of Web merchants indicates the figure soars to 1.13 percent for online transactions”

Paypal CISO (Chief Information Security Officer) Michael Barrett stated in a 2007 article PayPal security measures help stamp out fraud, “our fraud rating is 41 basis points, or less than a half of 1%.”

The short 2008 article Just how secure is eBay’s pay system? reports:

  • “eBay’s head of public affairs, Daniel Feiler, who admitted to a newsletter recently that PayPal’s fraud rate was 0.3% of all transactions while APCA’s was 0.0167%.”

If you’re a numbers person the fraud rate PayPal provides is a rather consistent less than 0.5% over an eight year span.  While that sounds good, do remember that PayPal doesn’t highlight the fraud rate of the competition, which we did.

Being a savy consumer means comparison shopping.

For instance which is the safer processor?  PayPal, where fraud occurs “.5 percent” of the time or Visa where fraud occurs “.07 percent” of the time?  PayPal, with a fraud rate of “0.3%” or the competion at “0.0167%”?

To be fair VISA is equally tight with disclosing it’s fraud rate.  A slightly more recent 2005 statistic, reports “Visa said the technology might reduce its fraud rate to $3 per $10,000 of transactions from the current $5 per $10,000″.

That’s 0.03% and 0.05% respectively.  Versus PayPal’s fraud rate of “0.3%”.

Consider that PayPal applies holds on accounts PayPal or eBay deems risky.  What do you think the regulated banks and credit card companies do to a company that year after year shows a fraud rate 10 times the norm?  I.E. Risky.

Two words; hold, reserve.

In order for PayPal and eBay to remain profitable, what do they do?  Pass on their costs to the consumer.

How?  Two words; hold, reserve.

Denouement

Given the very tight current credit market, until and unless PayPal and eBay reduce their fraud rate, don’t expect the trend of holds and reserves being applied to more and more sellers to cease.

If you have PayPal processing only, maybe it’s time to consider shopping around?

Disclosure:  A few contributors to this article have PayPal accounts.  Most have Google Checkout accounts.  All have Merchant accounts.

See also

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Article update 17 January 2010.

Apparently PayPal is sending out new variations of their hold email.

(1)

Thank you for contacting PayPal, my name is Michelle and I am glad to receive your email today.

First of all I apologize. With regards to your concern, the email message that you have received from PayPal is a heads-up/education informing you about the hold that might occur on your account.

This happens because PayPal is losing a lot money from the chargebacks that we need to attend too. If this concern/issue arises on your account, please do contact us at 1-888-221-1161 or 1-888-204-4481 and we will have our account specialist assist you immediately.

Sincerely,

Michelle
Consumer Support
PayPal, an eBay Company

(2)

Thanks for contacting PayPal’s Customer Support, my name is Remz. I realize that this situation can be frustrating, and appreciate the opportunity to clarify the Account Level Hold (21-day hold policy).

For security reasons, PayPal may delay the release of a payment to the seller. We are focused in making the marketplace safer for buyers and sellers by helping to ensure successful transactions which, in turn, can mean more sales for you.

As indicated in the email notice, if we determine that a seller’s overall account has a high level of risk, we may decide to hold all of the seller’s incoming payments. Each payment will be held until we can be sure that the transaction was completed successfully and to the satisfaction of customers.

Individual holds will be released 3 days after we confirm delivery, or after 21 days. Account-level holds are typically evaluated each 30-90 days. So within this time frame if we determine that your account is in good standing there is a possibility that the payments received in the future may not be held.

When an account-level hold is placed, the seller receives an email notifying them of the hold. Rest-assured that our email system is designed to send 10,000 email notifications everyday to customers, in a per batch basis. Eventually, the account-level hold will be rolled out to all PayPal sellers.

Please understand that we aim to protect both sellers and buyers. Account-level hold gives the sellers the protection from chargebacks and other similar complaints. The requirements that we ask from sellers before the hold gets lifted are basic things that we can report back to card companies in case buyers claim the transaction is fraud or unauthorized. Moreover, the delivery confirmation is an added protection for sellers as it is a way to determine if the buyer indeed received the item or not. On the other hand, holds placed on the seller’s account will have the seller send the item to buyers immediately, producing very satisfied buyers in return

In case you missed the pertinent part in the second email, we’ve extracted it below.  Emphasis ours.

“Eventually, the account-level hold will be rolled out to all PayPal sellers

We noted in a 17 February 2009 article, “With PayPal required to report U.S. seller sales to the IRS in 2011, this is a golden opportunity for PayPal to withhold 10% of a U.S. seller’s funds for tax purposes.”

If you have a PayPal selling account, welcome to the testing phase.

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I’d like to apologize in advance for the inconvenience these holds may cause, and for any inconvenience they may have already experienced because of a hold.
Monroe Labouisse

“Apology accepted”
Darth Vader, Star Wars: The Empire Strikes Back (1980)

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