eBay Spring 2010 Fee Changes Jeopardy Version 01.26
26 January 2010
EventHorizon1984
The new 2010 eBay fees schedules are out. Our take on it? To quote Alan Bean as he became the fourth man to set foot upon the moon:
“Okay.”
Alan Bean, 19 November 1969
This makes for an unsatisfying article, so here’s what eBay Pinks are saying on the special forums setup for January 26-27 2010.
It’s called the “Jeopardy Version” because only Pink answers are posted here. Follow the included links attached to the posts to find the question(s).
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“I do seem to remember a process where you people ask me questions and I give you answers, and then I ask you questions and you give me answers, and that’s the way we find out things. I think I read that in a manual somewhere.”
Doctor Heywood Floyd (Roy Scheider), 2010 (1984)
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26 January 2010
http://forums.ebay.com/db1/forum/1262010-Announcements-Discussion/5200000008
Questions about the changes announced for eBay.com and for eBay Motors on January 26th 2010? eBay staff will be available to answer your questions on a special discussion board on January 26th and January 27th.
This forum is for members who are interested in learning more about the changes announced for eBay.com and for eBay Motors on January 26th 2010. At this time, this board is set as “Read Only” until tomorrow, Wednesday, January 27, at 9:00am – 3:00pm (Pacific Time). eBay experts will be available again in person to answer your questions. Meanwhile, please feel free to read through the inquiries posted today.
Please note: Off-topic and/or disruptive threads or posts will be deleted.
If you are not an eBay registered user, please register here first – it’s fast and free! Otherwise, click below to start a discussion or enter an existing thread. Prior to posting, please read and familiarize yourself with the eBay Board Usage Policies and the policy explanations. New to our discussion forums? Visit our Help page.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Core-Exposure/510184685
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Re: Core Exposure
Jan 26, 2010 7:25 AM
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Hi oldsparantrader,
All Store sellers, regardless of tier, shall receive the same level of exposure in Core after March 30th. Regards, |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/9-5000-Cap/510184686
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Re: 9%, $50.00 Cap
Jan 26, 2010 7:30 AM
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Hi Swampything,
Yes, that’s correct. $50 is the maximum you would pay under the new standard fees, regardless of sale price. Store subscribers have a seperate rate card for auction-style listings. The 9%, $50 cap does not apply to Store subscribers. Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-I-Upgrade/510184700
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Re: If I upgrade now, will my store items get full exposure right away?
Jan 26, 2010 7:34 AM
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Hi forestbrooknook,
Since the exposure setting will not change until March 30th, you will need to wait until then to receive full exposure, even if you upgrade to Premium today. Thank you for your inquiry. Regards, |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Listing-Upgrade-Features/510184678
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Re: Listing Upgrade features … did their fees change?
Jan 26, 2010 7:40 AM
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Hi all*about*horses,
Any optional listing upgrades that were originally purchased with your Store inventory format listings will carry over. This includes listing upgrades like subtitles. When the new fees take effect on March 30, there will only be one fixed price format on eBay. Any existing Store inventory format listings, including Good ‘Til Cancelled listings, will automatically become regular fixed price listings with full exposure in search and will renew at the new rates — this includes the regular fees for optional listing upgrades. If you allow those listings to renew as regular fixed price listings at the new fees, any listing upgrades that you don’t remove will also be renewed automatically with the regular fees for those upgrades. For example, if you purchased Subtitle for your original Store inventory format listing, it will be included in the fixed price listing and renew for the regular fee of $1.50, unless you remove it. Remember that Listing Designer is free with Selling Manager Pro and included with Premium and Anchor Store subscriptions. Gallery Plus is free for listings in Collectibles, Art, Pottery and Glass, and Antiques. Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Does-Full-Exposure/510184696
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Re: Does full exposure mean better Google exposure?
Jan 26, 2010 7:43 AM
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Hi Steve,
Full core exposure refers to search results on eBay only. However, please note that currently eBay feeds all fixed price (and Stores inventory format) listings to Google product search on a daily basis. Lomax |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Listing-Upgrade-Features/510184678
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(3 of 6)
Re: Listing Upgrade features … did their fees change?
Jan 26, 2010 7:44 AM
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Also to add/clarify…there will be no changes to fees for optional features (listing upgrades).
Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Length-Of-New/510184695
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(1 of 1)
Re: Length of new “fixed rate” store auctions?
Jan 26, 2010 7:49 AM
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Listing durations are not changing irrespective of the format.
Thanks for your question, |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Core-Exposure/510184685
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Re: Core Exposure
Jan 26, 2010 7:54 AM
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Hi video-town,
At this time, we do not have any plans to expand Markdown Manger coverage beyond the current categories. Thank you for your inquiry. Regards, -Jason |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Buy-It-Now/510184713
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Re: Buy It Now
Jan 26, 2010 7:58 AM
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Hi tough_spot_polka_dot,
Yes. Buy it Now will still be an option in auction-style listings for all sellers. Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/I-Opened-My/510184697
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Re: I opened my store a week ago
Jan 26, 2010 8:01 AM
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You still are eligible to upgrade your store from Basic to Premium or Anchor for no additional cost.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Exposure-In-Search/510184689
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Re: Exposure in search all done at once on March 30th?
Jan 26, 2010 8:01 AM
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Hi southcarolinajane,
The change on the 30th should be instantaneous, and the time between listing a new item and seeing it on the site shall be the same as it is today. Thank you for your inquiry. Regards, -Jason |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Markdown-Manager/510184707
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Re: Markdown Manager
Jan 26, 2010 8:03 AM
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Hi,
Thank you for the suggestion. Expanding Markdown Manager support to include adult items is currently being considered. Lomax |
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Re: Markdown Manager
Jan 26, 2010 8:03 AM
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Hi Bev,
For the March 30th release, Markdown Manager will not include adult items. But, we are definitely planning on extending Markdown Manager support to Adult category listings in a future release. Regards, |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Listing-Upgrade-Features/510184678
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Re: Listing Upgrade features … did their fees change?
Jan 26, 2010 8:07 AM
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Hi again,
Buy it Now will still be available for auctions for both non-Store subscribers and Store subscribers. Optional feature fees (listing upgrade fees) will remain the same. Hope that helps. Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Premium-Or-Anchor/510184701
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(5 of 7)
Re: Premium or Anchor Store
Jan 26, 2010 8:11 AM
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Hi. Thanks for your questions and comments… to clarify, eBay is not doing away with 3, 5, and 7-day FP listings. You will still have access to current durations available in FP. There is a FAQ about this on the update page.
Link For additional benefits of Anchor Store besides access to $0.03 listings, please see this page (it helps compare the differences between all Store tiers): |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Media-Rates-Under/510184704
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Re: Media rates under new fee structure.
Jan 26, 2010 8:15 AM
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Thanks for your question. Today, we also announced the extension of the 5¢ Insertion Fee promotion for media fixed price listings listed with Product Details. Extended through December 31, 2010! Here is the FAQ and link below.
What will happen with the existing 5¢ Insertion Fee promotion for media listings? |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Hurry-Offer-Ends/510184720
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Re: Hurry offer ends 2/16
Jan 26, 2010 8:16 AM
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Hi there -
The new fees will become effective on March 30th. We want to encourage sellers who believe a Store subscription is right for them, to subscribe to a Store early so they will be where they want to be when the new pricing kicks in on March 30. If you subscribe to an eBay Store now, you can take advantage of all of the marketing tools that come with a Store subscription. You will pay existing fees until March 30. Hope that helps. Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Core-Exposure/510184685
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Re: Core Exposure
Jan 26, 2010 8:16 AM
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Hi akuhead_purple,
Thank you for your inquiry. Please consult this link which illustrates the various forthcoming fee structures. There you may toggle the settings as they pertain to your store inventory. In regards to your multiple stores, we recommend shifting your inventory from one store to the other if you wish to consolidate your inventory. Thanks again. Regards, -Jason |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-I-Upgrade/510184698
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Re: If I upgrade now will I be charged the new fees?
Jan 26, 2010 8:21 AM
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Thanks for your question. You will receive the benefits that are currently associated with the Premium or Anchor Stores today, but the new fees associated with the tiers will be effective March 30th. There is no downside to upgrading now – eBay is covering the difference in subscription fees and you will be able to be in the right tier for you in advance of the new fees taking effect. In case this helps, here is a comparison of Store benefits:
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Markdown-Manager-And/510184723
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Re: Markdown manager and new format…
Jan 26, 2010 8:23 AM
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Hello HoneVille,
Markdown Manager functionality has not changed. The sale price will continue to be displayed in search results, and on the item page the original and sale price will receive the strike-through visual treatment. Regards, |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Small-Sellers-To/510184705
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Re: Small sellers to go away????
Jan 26, 2010 8:39 AM
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Hi not-today,
Sellers now have the ability to choose which fee option works best for their business – zero Insertion Fees and a simple Final Value Fee or our lowest Insertion Fees ever by subscribing to an eBay Store. For a low monthly fee you get $.20 Insertion Fees for Fixed Price with full search exposure. Your Final Value Fees for Auctions are lower than the new standard pricing, and you get other benefits like free pictures. I hope this helps. We greatly value our small sellers.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Free-Insertion-9/510184750
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Re: Free Insertion – 9% charge on final price up to $50
Jan 26, 2010 8:40 AM
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Hi. If you do not want to want to take advantage of the free insertion fees for auction-style listings on the Standard rate card, you can subscribe for access to Auction-style fees for Store Subscribers. Depending on your volume, this may be the lowest cost option for you.
Here are the fee charts: Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Hurry-Offer-Ends/510184720
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Re: Hurry offer ends 2/16
Jan 26, 2010 8:41 AM
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Hi dorothysew,
The new pricing goes into effect for all sellers March 30. Current Store owners will pay existing fees (existing Insertion Fees and Final Value Fees) until March 30. Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/3rd-Party-Listing/510184727
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Re: 3rd party listing services
Jan 26, 2010 8:42 AM
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Hi,
Can you please clarify the specific changes are you asking about? Thanks. Augy |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Upgrade-Page-Says/510184734
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Re: Upgrade page says I don’t meet the requirements?
Jan 26, 2010 8:49 AM
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Hello billstuff,
We have heard of this occurring sporadically and are looking into it. However, in the meantime, even though you have received the error, your subscription likely was successful. You can check to verify in My eBay > My Account > Subscriptions. In addition, the Anchor subscription fee will be waived until April 1st. Regards, |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/All-Items-Shown/510184744
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Re: All items shown in search?
Jan 26, 2010 8:49 AM
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Hi tribblekitty,
The Buy It Now tab includes Store Inventory items, while the ALL tab currently does not – hence the discrepancy. We are aware of this, and as of March 30th, the number of listings should be normalized across all tabs. In answer to your Best Match question, currently all Core listings show up under Best Match sort, and this shall remain the same after the 30th. The best way to improve your listing’s rank under the default Best Match sort is to follow the best listing practices found here. Thank you for your inquiry. Regards, -Jason |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Media-Auction-Fees/510184709
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Re: Media Auction fees increase??
Jan 26, 2010 8:50 AM
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Auction-style fees have been consolidated. Currently, standard insertion fees for auction-style listings are $0.15 up to $4, depending on start price. Now, auction insertion fees are as low as Free and up to $2, depending on start price. There will no longer be different auction-style fees for different categories. The insertion fee for items that start between $10-$24.99 will be $0.50, lower than current standard rates, but yes, this is higher than the current fee for media items that start in the $10-24.99 range. There are a few options to access lower insertion fees…
1) lower the starting price on your auction listings for access to lower insertion fees – as low as free or $0.10. 2) The $0.05 promotion for media fixed price listings with Product Details has been extended through December 2010. This promotion (running now) gives you access to $0.05 insertion fees in Media. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Hurry-Offer-Ends/510184720
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Re: Hurry offer ends 2/16
Jan 26, 2010 8:52 AM
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Hi rdora,
By upgrading now, you’ll be set when the new pricing kicks in on March 30 and you can start taking advantage of the marketing tools associated with the Store level you select today. Piece of mind that you’re where you need to be come March 30. Also, if you are a Basic Store subscriber and upgrade today, you can get free pictures that are already in place for Premium and Anchor Store subscribers. Hope that answered your question Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/9-5000-Cap/510184686
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(6 of 9)
Re: 9%, $50.00 Cap
Jan 26, 2010 8:55 AM
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Please take a look at the auction-style listing fees for Store subscribers. These rates may be a lower overall cost for you depending on your listings volume:
See: “Store Subscriber Fees – Auction-style Listings” Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Fixed-Price-Increase/510184702
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(5 of 34)
Re: Fixed price increase?
Jan 26, 2010 9:04 AM
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Thanks for your questions. Fixed price insertion fees are currently $0.35. In the future, sellers will have access to insertion fees for Fixed Price listings (with full search exposure) as low as $0.03 in the Anchor tier, $0.05 in the Premium tier and $0.20 in the Basic tier. For non-subscribers, Fixed Price listing fees will be $0.50. However, for sellers who list occasionally and do not want to subscribe to a Store tier, you have access lower auction insertion fees, including free insertion fees if you start your auction listings under $1. Check out the fee charts here:
Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Full-Exposure/510184754
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Re: Full Exposure
Jan 26, 2010 9:07 AM
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Hello hawgryders,
Two address both of your questions: 1) Is it true that Auctions were getting no Google exposure? Google product search (google.com/products) doesn’t accept feeds for auction information since auctions are temporary in nature. All fixed price and Stores listings are fed to Google on a daily basis. 2) Do you get “full exposure” WITHOUT a Stores subscription? Yes, those without a Store subscription currently receive full exposure for all their listings. Listings in the Stores Inventory Format currently don’t receive full exposure in eBay search results. However, after the change on March 30, all listings will receive full exposure in eBay search results. Lomax |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Full-Exposure/510184754
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(4 of 9)
Re: Full Exposure
Jan 26, 2010 9:09 AM
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Hi – thanks for your questions. All listings will have full search exposure. The change for Store subscribers means that Store Inventory format listings will become regular Fixed Price listings with main search visibility. All listings that are Fixed Price or Auction-style will continue to receive full search exposure regardless of whether you have a Store or not in the future.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/3rd-Party-Listing/510184727
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Re: 3rd party listing services
Jan 26, 2010 9:12 AM
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lcp45 wrote:
 Will the new fee structure apply to auctions input through third party listing programs?
Since the five free auctions a month program that started last June was only for auctions input through eBay directly I have concerns that this new fee structure might not apply to auctions input through programs like Inkfrog, etc. or might somehow be different. Also, photos within a listing input through a third party program will still be confined to the lower part of the auction, correct? The new fee structure applies to auctions submitted via both eBay and 3rd-party listing services. The actual fees are computed when the listing is submitted, so if a 3rd-party service includes a user-interface that displays fee information, the service provider might need to update those displays. Regardless,, eBay will apply the fees described in the announcement today. 3rd-party services can still supply one non-eBay hosted picture for display at the top-left of the listing page and for use as a source for the listings Gallery thumbnail pictures used in search results, My eBay, etc. Additional non-eBay hosted pictures are still permitted embedded within the listing description. eBay provides an API for 3rd-party listing service providers to upload pictures for eBay picture hosting. Pictures uploaded via that API can be used in listings from 3rd-party programs for display at the top left of the listing page, identical to listings created via eBay site forms and tools like Turbo Lister. With today’s changes, listings for Basic Stores subscribers can have up to 12 pictures uploaded via the API included in listings for free, including the Supersize and Zoom features if the source pictures are large enough. Contact your 3rd-party service provider for details about their current or planned support for eBay-hosted pictures. Augy |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/International-Exposure-For/510184780
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Re: International exposure for .com listings
Jan 26, 2010 9:21 AM
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Hi – thanks for your questions. We need to monitor the amount of US supply that shows up on the UK site and vice versa, but we do want to promote international trade. Making the move to giving all fixed price listings full search exposure is the initial focus, but we do plan to review the fees for international visibility so we can better optimize this for sellers and the marketplace. Stay tuned!
I’m glad that you like the new subscription-based pricing for Fixed Price listings – Happy Selling! |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Impossible-To-Know/510184791
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Re: Impossible to know new Ebay costs
Jan 26, 2010 9:23 AM
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The Store Subscription fees are not increasing – subscription fees will remain at the current rates for all tiers – Basic, Premium and Anchor. There is no increase in Store Subscription fees.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/100-Auction-Per/510184757
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Re: 100 Auction Per Month Limit?
Jan 26, 2010 9:24 AM
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Hi wonder_vault,
The current “5 Free Insertion Fees every 30 days” fee structure for Auction-style listings available when you list using the Sell Your Item Form will be replaced with the new standard fees on March 30, 2010. Auction-style listings with a start price under $1 will be free to list, up to a maximum 100 listings per calendar month (regardless of how you list –ie. Sell Your Item form, listing tools, etc.). An Insertion Fee of 10¢ per listing will apply to Auction-style listings with a start price under $1 after the 100 maximum. You may want to consider a Basic store. We’ve created a Fee Illustrator that can help you determine the pricing option that works best for your business. Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Best-Match-Criteria/510184752
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Re: Best Match Criteria
Jan 26, 2010 9:25 AM
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Hi hawgryders,
Thanks for your question. Best Match will work the same way it works today. Auction listings get a boost in search exposure when they are about to end. The best practices to maximize exposure of Fixed Price listings remain the same – provide excellent customer service, price competitively, write relevant titles, list in the right categories and use Item Specifics. Sellers should review and revise current Store Inventory Format listings to make them more competitive so they will perform well as regular Fixed Price listings. For more information about Best Match, please check this page: Link. Nino |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Anchor-Store-Vs/510184782
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Re: Anchor Store vs. my current store
Jan 26, 2010 9:29 AM
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Currently, your Store Inventory Format listings do not receive full search exposure. The insertion fees for Fixed Price listings in the future will be for listings that receive full search visibility. Today, insertion fee for Fixed Price listings with full search exposure is $0.35. In the future, fees for Fixed Price listings (with full exposure) in the Basic Store will be $0.20, Premium Store ($0.05) and Anchor Store ($0.03). Check out the Fee Illustrator to see which tier is best for your business:
Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Are-Gtc-Store/510184797
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Re: Are GTC store listings now gong to change??
Jan 26, 2010 9:38 AM
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Store Inventory Format listings, whether they’re GTC or 30-day listings, will convert into Fixed Price listings on March 30th.
nino |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Sales-Manager-Pro/510184740
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(4 of 5)
Re: Sales Manager Pro With Premium Store
Jan 26, 2010 9:38 AM
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Hello music4all2nite,
Selling Manager Pro is free with a Premium or Anchor Store subscription. Unfortunately, the subscription flows don’t do a good job of indicating this when upgrading. We are looking into fixing this. Rest assured, that if you have a Premium or Anchor Store and you then subscribe to Seelling Managr Pro, you will NOT be charged. Please go ahead an subscribe. To check, you can see any fees incurred since your last invoice in “All Account Activity” within My eBay > My Account. Lomax |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dear-Ebay-Why/510184766
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Re: Dear eBay: Why Shouldn’t I Defect to the Competition?
Jan 26, 2010 9:39 AM
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buriedbybooks wrote:
Excluding sellers of collectible items, can someone please tell me why I should pay eBay significantly MORE for a store subscription AND per item fees when traffic to the site is DOWN and their closest competitor offers lower store fees and no per item charges?
Anyone? Hello BuriedByBooks, I took a look at your past and current listings. It appears that you list about 10 items at a time on eBay with an average 5 sales per month using single quantity fixed price. At that volume, a Store Subscription package would not work for you. The other option is standard pricing and yes, at your current volume, this would be an insertion fee increase. My advice would be to consider increasing your volume of sales (I understand that eBay is currently one of your selling channels and from what you have told me in the past, the smallest channel) in order to take advantage of a Store subscription. The committment for a subscription is 30 days. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Auction-Style-Fvfs/510184772
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(5 of 6)
Re: Auction-style FVFs significantly reduced? Really? Do tell…
Jan 26, 2010 9:46 AM
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Hi all -
Swampything – In the future (March 30), Auction-style Final Value Fees for Store subscribers will be lower than the standard fees (non-subscriber fees). Your example illustrates the difference. Both Store and non-Store subscribers under your example will pay $1 in Insertion Fees, Final Value Fees for Store subscribers will be 8.75% vs. non-Store subscribers who will pay 9% (up to $50 cap). Hope that helps. Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dear-Ebay-Why/510184766
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(8 of 55)
Re: Dear eBay: Why Shouldn’t I Defect to the Competition?
Jan 26, 2010 9:47 AM
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Hi – I also took a look at your listings… for your auction-style listings that start at $0.99, you have access to free insertion fees. For your Fixed Price listings with Product Details, you have access to the $0.05 Fixed Price insertion fee for books and other media items. You do not need a subscription to be eligible for this promotion (which was extended through December 31, 2010). For example, insertion fee for this listing:
Link would be $0.05 if listed Fixed Price (with full search exposure) and Product Details (which you have included). See here for more FAQs related to media categories: Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-Listing-With/510184788
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(1 of 2)
Re: Will listing with Turbo Lister over-ride the 100 *free* listings?
Jan 26, 2010 9:52 AM
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Hi,
The listing fee changes apply to listings submitted via Turbo Lister identically to those submitted via the eBay site listing form and 3rd-party listing services. Augy |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dsr-Requirements-For/510184789
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Re: DSR Requirements for Premium Store
Jan 26, 2010 9:52 AM
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Hi retrorose,
Thanks for your question. This page (Link) should have all the information you’re looking for. nino |
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Re: DSR Requirements for Premium Store
Jan 26, 2010 9:54 AM
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Hi retrorose!
Yes, the requirements to be Above Standard are changing, effective April 20th. The maximum rates of 1’s and 2’s on Detailed Seller rating starting April 20th will be: - Item Description: 1.0% - Communications: 2.0% - Ship Time: 2.0% - Ship Cost: 2.0% For low volume sellers, please note that these rates of 1’s and 2’s do not apply unless you exceed 3 counts of 1’s and 2’s on DSR for any of the Detailed Seller Ratings. For you, retrorose, these means that you indeed meet the Above Standard requirements. Thanks! -bennie |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Store-Auction-Rates/510184795
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(1 of 1)
Re: Store auction rates lower?
Jan 26, 2010 9:54 AM
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Hi robssecondjob,
Under the new fee structure starting March 30, Auction-style Insertion Fees will be lower than they are today for both Store subscribers and non-Store subscribers. The new fee chart illustrates that the new Insertion Fees for both Store subscribers and non-Store subscribers are the same –with the exception of the first tranche. Auction-style Final Value fees for Store subscribers will be lower than the new standard fees (non-Store subscriber fees). Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-Listing-With/510184788
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(2 of 2)
Re: Will listing with Turbo Lister over-ride the 100 *free* listings?
Jan 26, 2010 9:55 AM
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The Standard Fees for auction-style listings, including free insertion fees (up to 100/month) for auctions starting under $1 will apply to any listing tool. Turbo Lister does not over-ride. If you want to access the other Auction-style fees for Store subscribers, you can access by subscribing to a Basic Store. Here are the fee charts: Link
To determine what level (Store or non-Store) is best for you, check out the Fee Illustrator: Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/15-Fvf-For/510184779
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(2 of 7)
Re: 15% FVF for Media Sellers
Jan 26, 2010 10:00 AM
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Media FVF has not changed with this fee update. Since September 2008, Media FVF is 15% on the first $50 then 5% through $1000.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Item-Numbers-Remain/510184816
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(1 of 2)
Re: Item numbers remain the same?
Jan 26, 2010 10:01 AM
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Thanks for your question – the item numbers will not change!
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/100-Auctions-Under/510184832
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(2 of 2)
Re: 100 auctions under $1 free – what fee if more than 100?
Jan 26, 2010 10:04 AM
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Thanks for your question. This fee is addressed in the FAQs…
“An Insertion Fee of 10¢ per listing will apply to Auction-style listings with a start price under $1 after the 100 maximum.” Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-You-Be/510184818
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(1 of 4)
Re: Will you be enforcing category policy?
Jan 26, 2010 10:07 AM
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Category policies will be enforced.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-You-Already/510184817
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(1 of 5)
Re: If you already have a premium store??
Jan 26, 2010 10:17 AM
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Hi abprules,
If you already have a Premium Store and that is your desired subscription level when the new pricing starts on March 30, there is no need for you to upgrade your Store level. If you are uncertain which Store level you should select, you can use the Fee Illustrator to help you decide. You can get to it here: Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Perhaps-You-Can/510184831
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(2 of
Re: Perhaps you can explain this statement in the FAQ’s.
Jan 26, 2010 10:17 AM
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If you are a higher volume auction-style seller, the auction-style fees accessible through a Basic Store may be your best option in the future. Auction-style final value fee rates will be lower for Store subscribers than the Standard final value fees. In addition, all pictures – up to 12 supersized for free – are included with all Store levels.
Check out the Fee Illustrator to determine the level that is best for you: And here are the Auction-style fee charts for Standard and Store pricing: Link For a comparison of new Store benefits (including lower Auction-style fees and free pictures), please check this link: Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Are-Anchor-Stores/510184843
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(1 of 1)
Re: Are ANCHOR Stores The Only Ones Who Will Receive CORE Exposure?
Jan 26, 2010 10:21 AM
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All listings receive full CORE search exposure in the future – regardless of whether you have a Store or not. Anchor Store subscribers have access to $0.03 insertion fees for Fixed Price listings.
More information here: Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Just-Opened-A/510184808
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(2 of 3)
Re: Just opened a store 4 days ago, if I had known this…
Jan 26, 2010 10:22 AM
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What level of Store did you subscribe to? If Basic, you can still upgrade to a Premium or Anchor Store for no additional cost.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-I-Still/510184841
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(1 of 1)
Re: Will I still get Seller Manager with my Basic Store?
Jan 26, 2010 10:27 AM
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Hello cosmicclosets,
Yes. Selling Manager subscription will continue to be free. Regards |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Is-My-Math/510184763
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(5 of 26)
Re: Is My Math Right?
Jan 26, 2010 10:27 AM
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All of your Store Inventory Format items will become Fixed Price listings with full search exposure. For your current FP listings that already have full search visibility, your insertion fees would decrease from $0.35 to $0.05 (an 86% decrease in FP insertion fees). The Fixed Price final value fees will apply (Fixed Price FVF for the Motors Parts & Accessories category remains the same despite the decrease in Fixed Price insertion fees).
Check out the Fee Illustrator to determine the level best for your business: Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dear-Ebay-Please/510184822
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(12 of 49)
Re: Dear ebay: please justify 15% FVF for media and no one else
Jan 26, 2010 10:38 AM
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Fixed Price final value fees in Media categories has not changed. 15% of the first $50, then 5% through $1000. The rates went into effect Sept 2008. Lower FIxed Price insertion fees are now available via Stores, in addition, the $0.05 promotion for media items with Product Details will continue. There is no increase in media FVF for Fixed Price listings. Compared to Amazon, eBay does have an insertion fee, but we do not charge Closing Fees. In addition to the 15% Amazon charges, they also charge an $0.80 or $1.35 Closing Fee per item sold for items in the media categories. On eBay, you can also listing on Half.com for free and opt-in for your listings to show up on eBay.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Best-Match-Criteria/510184752
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(5 of 5)
Re: Best Match Criteria
Jan 26, 2010 10:43 AM
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Hi brucel64,
All the best practices for listing in fixed price will continue to apply to store listings as well. Thanks, Julie
eBay Finding |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Store-Subscriptionupgrade-Fee/510184848
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(1 of
Re: Store Subscription/Upgrade Fee WAIVED or Charge/credit?
Jan 26, 2010 10:47 AM
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Hi – thanks for your question. You will see the promotion rates in your invoice. For example, if you are a new subscriber and subscribe to a Basic Store for this promotion, on your invoice you will see “Basic Store: Subscription Fee $0.00 (Savings of $15.95)”. If you already have a Basic Store and decide to upgrade to a Premium Store, on your invoice you will see “Basic Store: Subscription Fee $15.95″ then “Premium Store Subscription Fee $0.00 (Savings of $49.95)”.
Hopefully that helps! |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/New-Pricing-Plan/510184828
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(1 of 5)
Re: New Pricing Plan For Stores – Free Photos?
Jan 26, 2010 10:49 AM
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Hi,
The Stores picture pricing changes apply to all categories on ebay.com. For eBay Motors, they apply to Parts&Accessories categories, but excluded for Vehicles. What’s included are up to 12 free pictures per listing plus free Picture Pack. Gallery Plus is not included; a fee still applies for that upgrade, unless listing in one of the four categories where it was made free last year. Augy |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Please-Explain-Fee/510184872
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(1 of 4)
Re: please explain Fee Illustrator to me
Jan 26, 2010 10:52 AM
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Hi – yes, you should count the listings that renew on a monthly basic. Currently, Fixed Price insertion fees are $0.35. Fixed Price insertion fees (for Fixed Price listings with full search exposure) will be reduced to $0.20 for Basic, $0.05 for Premium and $0.03 for Anchor. Store Inventory Format items will become Fixed Price and new Fixed Price insertion fees will apply, but those listings will also receive full search exposure. If you do not want your Store Inventory format listings to renew at the $0.20 associated with the Basic Store you current have, then you can cancel those listings.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/5-Cent-Promo/510184874
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(2 of
Re: 5 cent promo extended–what about subtitle?
Jan 26, 2010 11:04 AM
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Yes – also extended!
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-I-Sign/510184855
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(1 of 7)
Re: If I sign up for a store now, when do the fees kick in?
Jan 26, 2010 11:13 AM
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Hello bbqkaren
Thanks for your question. If you sign up for any store subscription now, you will get the stores subscription for free till March 31st. If you want to test Premium and then downgrade, you can do so anytime before March 31st, 2010. Until then, do enjoy the listing photos for free. Regards |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Any-Tv-Advertising/510184764
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(3 of
Re: Any TV advertising / traffic building campaigns planned to coincide?
Jan 26, 2010 11:15 AM
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Hi twist-in-time,
Apologies we weren’t able to get to your question sooner. As far as I know, we don’t have any TV advertising planned in the immediate future. However, we’re confident that these changes will bring more traffic to eBay because:
Hope this helps. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Please-Explain-Fee/510184872
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(3 of 4)
Re: please explain Fee Illustrator to me
Jan 26, 2010 11:16 AM
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Store subscription fees will remain the same that they are today. Now, your Store gives you access to reduced Fixed Price insertion fees. (Reduced from $0.35 today down to $0.20, $0.05 and $0.03).
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Ebay-Seller-Protection/510184836
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(2 of 9)
Re: eBay Seller Protection vs PayPal Seller Protection
Jan 26, 2010 11:19 AM
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Hi puffwamcdooey,
The seller will be covered if they do the following: If the buyer pays with PayPal, the seller should always ship to the address in the PayPal transaction details to qualify for PayPal Seller Protection or eBay Seller Protection. If the buyer pays with another payment method, then the seller should always ship to the address in the eBay Order details page to qualify for eBay Seller Protection. I hope this helps. Thanks,
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-Regarding-The/510184853
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(4 of 4)
Re: Question Regarding the Fixed Price Fee Structure
Jan 26, 2010 11:39 AM
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Hi everyone,
We will be updating the Fixed Price Final Value Fee chart to prevent confusion. As popculturepast stated, Final Value Fees by category as not different across the Store levels… Fixed Price Final Value Fees are the same regardless of Store. (but vary by category, as noted) |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/New-Buyer-And/510184856
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(4 of 7)
Re: New Buyer and Seller Protection — When effective?
Jan 26, 2010 11:43 AM
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Hi itspostingtime,
The new eBay Buyer Protection is currently effective and has been available to all buyers since November 2009. Today is the first time that we are marketing this to buyers. PayPal Buyer Protection on eBay existed only for eBay customers who paid for their purchases through a PayPal account. Now purchase protection and issue resolution for eBay purchases will be managed by eBay, for all eligible safe electronic payment methods. Additionally, the new eBay process is faster and simpler with more access to an eBay customer service agent to help with a problem. I hope this helps. Thank you,
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Upgrading-To-Anchor/510184876
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(1 of 4)
Re: Upgrading to Anchor Store
Jan 26, 2010 11:47 AM
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Hi Duane,
Correct. If you are a new Store subscriber or upgrade your current Store subscription, subscription fees (or upgrade fees) would not apply until April. Note that the subscription/upgrade fees will appear on your invoice. However, eBay will apply a credit within the same or next billing cycle as the charge appears. Sellers are encouraged to pay their monthly invoice as normal. Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/New-Pricing-Plan/510184828
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(4 of 5)
Re: New Pricing Plan For Stores – Free Photos?
Jan 26, 2010 11:55 AM
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Free photos and picture pack (up to 12 supersized!) for the Basic Store tier starts 3/30, but these benefits are already available for the Premium and Anchor store subscribers. So, if upgrading to a Premium or Anchor store is best for your business, the free picture benefits are available now.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Store-Photos/510184898
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(1 of 4)
Re: Store Photos
Jan 26, 2010 12:10 PM
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Hi cooper82491,
Thank you for your question. When you subscribe to a store you get up to 12 photos for fixed price listings. I hope this helps.
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(2 of 4)
Re: Store Photos
Jan 26, 2010 12:13 PM
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Hi again,
Just to let you know, you can also use Picture Pack. Picture Pack is included in the subscription fees for anchor and premium stores. Thanks,
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-I-Upgrade/510184896
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(6 of 16)
Re: If I upgrade my store do my items immediately show up in core?
Jan 26, 2010 12:15 PM
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Hi mitchellsanteeks,
Your store items will show up in Core after the policy change on March 30th. Thank you. -Jason |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Upgrading-To-Anchor/510184876
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(3 of 4)
Re: Upgrading to Anchor Store
Jan 26, 2010 12:17 PM
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Hi fun*shine,
You can change your subscription level during this time right in My eBay under the Account tab –click on “Manage My Store”. Just to clarify, the new fees associated with the Store subscription packages will not apply until March 30. Even if you subscribe to a Store or upgrade your Store today, you will pay existing fees (Insertion and Final Value Fees). You will however, get the other great benefits associated with a Store subscription today (such as Free Pictures if you’re upgrading to Premium or Anchor and marketing tools). Remember to select your preferred Store level before the new pricing starts on March 30. Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/In-Seller-Protection/510184852
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(3 of 7)
Re: In seller protection how do we get protected from bad buyer.
Jan 26, 2010 12:18 PM
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Hi rollinsp!
To protect sellers and the integrity of the feedback system, we are continually increasing our ability to detect and act on buyer abuse. We are taking faster, stronger action in response to reports of Feedback extortion. This also includes buyers who consistently leave positive Feedback with low DSRs. We will be increasing our enforcement in this area. Also, the automated unpaid item process will block buyers from leaving Feedback, including negative and neutral Feedback. eBay investigates all reports and will remove Feedback as appropriate. You can help the eBay Marketplace by reporting abusive buyer through the Contact Us for Feedback extortion. If you encounter an abusive buyer, we recommend communicating to abusive buyers through My Messages to provide evidence of inappropriate buyer behavior. Thanks! |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Title-In-The/510184881
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(1 of 3)
Re: Title in the SALVAGE PARTS VEHICLES
Jan 26, 2010 12:32 PM
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Hi karz-n-tha-kountry,
Thanks for your suggestion. I completely understand your concern about this issue. Unfortunately in order to comply with all State and Federal Guidelines, we cannot permit sellers to describe the title of the vehicle in their listings. Please see the eBay Government Document Policy here And for the sake of clarity, here is a detailed definition on what is/isn’t a Salvage Parts Car here and how they should be listed. Please don’t hesitate to reach out to us if you have additional questions. Thanks Henry JR karz-n-tha-kountry wrote:
Why don’t you all make it to where you can state what kind of paperwork that a seller has in the PARTS CAR section.
I know in some states that parts vehicles just has a bill of sale I have some parts cars that i only have a PARTS ONLY BILL OF SALE and some has a PARTS ONLY CERTIFICATE or TITLE A lot of buyers want bid on these vehicles just for the reason they don’t know if its been stolen or what All i’m saying is let the sellers mention what paper work they have on a vehicle that they are selling I know that a PARTS CAR is suppose to be used only for parts but the seller and buyers needs some kind of proof that the vehicle is not stolen or got a lien on it |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Store-Photos/510184898
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(4 of 4)
Re: Store Photos
Jan 26, 2010 12:35 PM
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Hi cooper82491,
Pictures and Picture Pack will be free after March 30th to all store subscribers in all listing formats. Pictures and Picture Pack are currently free for premium and anchor stores in all formats. Thank you for providing an opportunity to clarify this. Thank you,
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Upgrade-Question-Sorry/510184894
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(3 of 4)
Re: Upgrade Question – Sorry if this is a duplicate
Jan 26, 2010 12:39 PM
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Hello,
You can upgrade now to a Premium or Anchor Store and not be charged until April 1st. Additionally, if you have a Premium or Anchored Stores subscription you can immediately upgrade to Selling Manager Pro as well for free. Please note that the discounted charges for both Stores subscriptions and Selling Manager Pro are not indicated in the subscription flows when upgrading (so you will have to trust us on this one). Your Stores listings will appear in core search results only after 3/30. Lomax |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/What-Is-The/510184924
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(1 of 2)
Re: What is the advantage of switching now?
Jan 26, 2010 12:44 PM
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Hi magazinehawkonline,
Thanks for your question. If you upgrade your Store from Basic to Premium now, you will still pay only $15.95/month until 3/31/10. You will not receive the lower insertion fee but you will receive other benefits associated with Premium Store (such as free pictures and picture pack). Cheers |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-There-Be/510184890
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(7 of 14)
Re: Will there be any investigation for Seller DSR complaints via new system?
Jan 26, 2010 12:51 PM
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Hi sherlocksgallery!
We do investigate any reports of eBay members manipulating or otherwise misusing the Feedback system. We are also continually improving and expanding our detection of buyer abuse, which includes buyers who consistently leave positive Feedback with low DSRs. Members who violate our policies are subject to a range of actions, including restrictions of buying and selling privileges and account suspension. eBay investigates all reports and will remove Feedback as appropriate, and you can help the eBay Marketplace by reporting abusive buyers. Our Feedback Manipulation policy and a link for reporting is here. Thanks also for sharing your thoughts about the shipping time and shipping cost DSRs. Information about how we ask buyers to think about each DSR can be found here. Many sellers have shared similar concerns with us, which we will take into consideration for any future updates to the Feedback system. Thanks! |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Ebay-Seller-Protection/510184836
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(8 of 9)
Re: eBay Seller Protection vs PayPal Seller Protection
Jan 26, 2010 12:53 PM
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Hi again,
If the buyer’s original payment was through PayPal, we will dispute the charge on your behalf. If the original payment did not go through PayPal, you will need to provide proof of the chargeback to us. If the buyer ended up with two refunds, we would repay you for the amount of the transaction. We will actively monitor buyers who frequently pursue more than one refund per transaction. I hope this helps. Thanks,
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Confused-About-Needing/510184895
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(3 of 11)
Re: Confused about needing a store, can you explain
Jan 26, 2010 12:57 PM
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Hi all -
I wanted to provide some clarity around this. Under the new fee structure that starts on March 30, sellers will be able to select the fee option that works best for them. If you opt not to subscribe to an eBay Store, the new standard fees will apply as of March 30. Under the new standard fees, sellers will get the first 100 free each month (no Insertion Fees) when the listings start under $1. If you decide that a Store subscription is for you, the 100 free listings will not apply (they only apply to the new standard fees for non-Store subscribers). Hope that helps. Christine |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Can-This-Be/510184926
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(4 of 10)
Re: Can this be correct????
Jan 26, 2010 12:58 PM
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Hi mitchellsanteeks,
If you upgrade now, you will not be charged the new rate until April. Also, per the announcement you will be eligible for free pictures, or free pictures and Seller Manager Pro, with a Premium or Anchor subscription. Thanks for your question. Regards, -Jason |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Can-This-Be/510184926
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(8 of 10)
Re: Can this be correct????
Jan 26, 2010 1:09 PM
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Hi everyone,
Store inventory format items will become Fixed Price listings with full search exposure on March 30, 2010. Until then, you can list store items the same way you do today and pay the current store insertion fees no matter which store you are in. Starting March 30th, store items become Fixed Price, and new fees will be charged for new Fixed Price listings or when your store GTC items renew. For example, if you list a store GTC item with a fee of $0.03 on March 15th, this item automatically becomes a Fixed Price listing with full search visibility on March 30th. If you have a Premium Store, the $0.05 rate for Fixed Price will be charged when the listing renews on April 15th. At the same time, your Fixed Price listings automatically receive the new low insertion fee and will be charged $0.05 instead of the current fee of $0.35. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Confused-About-Needing/510184895
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(8 of 11)
Re: Confused about needing a store, can you explain
Jan 26, 2010 1:14 PM
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Yes, you are correct… after exhausting the 100 free auctions starting under $1, the insertion fee would be $0.10 on the Standard rate card.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Additional-Multi-Variation/510184859
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(2 of 2)
Re: Additional Multi Variation Listing categories Question
Jan 26, 2010 1:16 PM
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Thanks for the feedback. We do intend to enable more categories for multi-variation listings, but don’t have a specific schedule at this time. When we have firm plans, we’ll include them in future announcements.
Augy |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Quick-Question/510184940
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(3 of 4)
Re: Quick question
Jan 26, 2010 1:22 PM
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With the new fees, you would be better off in a Premium Store. Store inventory format items will become Fixed Price listings with full search exposure starting March 30th. Current Fixed Price insertion fees are $0.35 for listings with full search visibility. In the future, fees for this format are being reduced to $0.03 for Anchor, $0.05 for Premium and $0.20 for Basic. Because Store items are becoming Fixed Price, those Fixed Price fees will apply starting March 30th. If you have a Basic Store today and pay $0.03 for Store items, those items would become Fixed Price then renew at $0.20 if you keep a Basic Store. If you upgrade to a Premium Store, your Store items would renew at the $0.05 and receive full search visibility. Here is the link to the fee illustrator:
Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-I-Upgrade/510184896&start=15
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(15 of 16)
Re: If I upgrade my store do my items immediately show up in core?
Jan 26, 2010 1:31 PM
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There is no downside to upgrading now… if you upgrade now, eBay will cover the cost of upgrading from Basic to Premium or Anchor through the end of March. The benefits currently associated with Premium or Anchor will be available immediately – free pictures, for example. In addition, upgrading now ensures that you will be in the best tier for your business after the new fees take effect.
The Fee Illustrator helps you determine the best level: And the Store comparison shows you the different benefits across levels: |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/5-Cent-Promo/510184874
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(7 of
Re: 5 cent promo extended–what about subtitle?
Jan 26, 2010 1:46 PM
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Sure – here is the official promotion details page:
Link Note the following section on this page… What are the fees? Insertion fees for Fixed Price listings will be 5 cents for listings in Books, Music, Movies & DVDs and Video Games and use Product Details or pre filled item information. Additionally, sellers will receive free Subtitle on Auction and Fixed Price listings when using Product Details in Books, Music, Movies & DVDs and Video Game categories.This promotion applies to listings on the U.S. site www.ebay.com as reflected in the fee table below. Listings created prior to September 16, 2008 which are scheduled to start during the promotional period September 16, 2008 – December 31, 2010 will be eligible to receive the promotional rate. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Just-Remindeddoesnt-Feedback/510184857
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(2 of 4)
Re: ?-? Just Reminded….Doesn’t Feedback Changle April 1
Jan 26, 2010 1:47 PM
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Hello blukentucky,
How the rates of low detailed seller ratings (DSRs) are calculated will not change. However, starting in April all eBay sellers will need to have low DSRs (1s or 2s) on no more than 1.00% of transactions for item as described, and no more than 2.00% for communication, shipping time and shipping and handling charges. To ensure lower volume sellers are not penalized as a result of one or two transactions, it will take at least four instances of 1s or 2s before consequences based on low DSRs are enforced. Here’s a summary of the changes coming in April. Thanks, - Mikka |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Picture-Fees-For/510184979
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(1 of 1)
Re: picture fees for sellers without stores
Jan 26, 2010 1:48 PM
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Hi leaf_peeper,
There will not be any changes to the picture fees for sellers without stores. Thank you,
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Sending-Listings-To/510184877
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(3 of 5)
Re: Sending listings to auction from FP?
Jan 26, 2010 1:50 PM
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Hello catscornerjac,
Thanks for your question. You will be able to send fixed price listings to auctions after March 30, 2010. Regards |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-About-Dsrs/510184918
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(2 of 3)
Re: Question about DSR’s and premium stores
Jan 26, 2010 1:52 PM
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Hello tweedledee2009,
To reply to your first question, if your seller performance falls to Below Standard, eBay will send you an email alert notifying you. If 60 days later, your seller performance is still Below Standard, your Stores subscription will be downgraded to the Basic tier. If your seller performance rises to Above Standard or Top-rated, your Store will not be downgraded. Lomax |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Insertion-Fee-Substantially/510184998
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(1 of 2)
Re: Insertion Fee SUBSTANTIALLY higher??????
Jan 26, 2010 1:52 PM
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Do you list your items in Store Inventory Format only? On March 30, Store items will become Fixed Price listings with Full Search visibility. Today, Fixed Price insertion fees are $0.35. In the future, the fees for this format will be reduced to $0.20 (Basic), $0.05 (Premium), or $0.03 (Anchor). Store items that become FIxed Price listings will renew at the rates associated with the Store you have. Here is the Fee Illustrator to see what level is best for you:
Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Selling-Manager-Pro/510184967
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(1 of 1)
Re: Selling Manager Pro for Upgrades to Premium Stores not free yet?
Jan 26, 2010 1:55 PM
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Hello silverbeadz,
Selling Manager Pro is free with a Premium or Anchor Store subscription. Unfortunately, the subscription flows don’t do a good job of indicating this when upgrading. We are looking into fixing this. Rest assured, that if you have a Premium or Anchor Store and you then subscribe to Selling Manager Pro, you will NOT be charged. Please go ahead an subscribe. To check, you can see any fees incurred since your last invoice in “All Account Activity” within My eBay > My Account. Lomax |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Save-Me-Money/510185022
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(2 of 17)
Re: Save ME money? NO, it DOUBLES my Fees.
Jan 26, 2010 1:58 PM
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Dear caspersparks,
Today, Fixed Price listings (with full search exposure) have an insertion fee of $0.35. This will be reduced to $0.05 – for full search exposure – at the Premium level. (or to $0.20 for Basic or $0.03 for Anchor). Store items will become Fixed Price listings and the insertion fees will apply starting March 30th, but the benefits include full search exposure for these listings that formerly had limited visibility. In addition, You will now receive Free pictures and Picture Pack (up to 12 Supersize pictures) per listing with any Store level. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Maybe-Im-Confusedtell/510185007
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(1 of 10)
Re: Maybe I’m confused…..Tell me what I am missing….
Jan 26, 2010 2:17 PM
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Hi vol-guy,
We checked the math and that is correct… your fees will be lower with these changes based on the sales you describe above. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Getting-Account-Above/510184977
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(1 of 1)
Re: Getting account Above Standard, and move to Premier level
Jan 26, 2010 2:17 PM
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Hi itstruekurtanglerules,
Although you may be Below Standard based on the last evaluation, it sounds like you’re on the right track for pulling Above Standard if you’re seeing green checks for each DSR on your Daily Performance tab. Here’s some best practices on how to improve shipping time detailed seller ratings as you continue to progress over the coming weeks. Thanks, Mikka |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/What-Exactly-Does/510185010
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(1 of 2)
Re: What Exactly Does “Free Pictures” Mean?
Jan 26, 2010 2:19 PM
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Hi,
EBay will host the free pictures in your listings as long as you select the eBay photo hosting option in Turbo Lister or the Sell Your Item form. When you unsubscribe from Picture Manager, the pictures in existing listings and templates at the top of the listing page (ones you added to eBay picture wells with Picture Manager) will carry over for use in relists, sell similars, etc. If you have a Store, that picture use is free, including automatic selection of the Picture Pack option which includes the Supersize/Zoom feature on your listing pages. When you use Turbo Lister without Picture Manager for eBay hosted pictures, you will select the pictures on your local system to use (upload to eBay) whenever you create a new item or template. Turbo Lister will upload those pictures for eBay to create and store copies on our servers when you submit listings based on those TurboLister items. This is different from Picture Manager where you upload pictures to server-based folders and assign them to listings. I’d suggest you continue to use Picture Manager until after March 30th. Then, when Basic Stores pictures are free, you can unsubscribe from Picture Manager. Augy |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/What-Will-Subtitle/510185060
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(1 of 4)
Re: What will subtitle fees be for the new Fixed Price 5c listings?
Jan 26, 2010 2:20 PM
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Fixed Price feature fees will apply to the Store items that become Fixed Price. When your Store items renew at Fixed Price, Subtitle will be charged the higher rate (50cents for example that you call out above). If you do not want Subtitle on your listing at the Fixed Price rate, you can remove the features any time before March 30th to avoid the higher feature fees.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/3rd-Party-Listing/510184727
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(7 of
Re: 3rd party listing services
Jan 26, 2010 2:25 PM
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Hi Gayle,
A Stores subscription includes bundled (free) pictures, including the Picture Pack upgrade, for listings in all categories on ebay.com. For eBay Motors, pictures are bundled for Stores subscribers in Parts & Accessories but not Vehicles categories. Vehicles has a category-specific handling for eBay hosted pictures. Augy |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Please-Post-Here/510184880&start=30
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(36 of 36)
Re: Please post here if your ebay bill will be lower
Jan 26, 2010 2:26 PM
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Hi – you are not mistaken… this will be a reduction in fees for you based on your business. It looks like you should take advantage of our promotion to upgrade to the Premium Store now at no additional cost to make sure you are in the right level when the fee changes take place on March 30th. In addition, All pictures and Picture Pack will be free at all Store levels. Today, you receive one picture for free and pay $0.15 for each additional picture. With these changes, you can add up to 12 supersized pictures for free to each of your listings. Note that free pictures is already available to Premium and Anchor Stores, so you will have access to free pictures immediately if you want to upgrade to the Premium Store now (for no additional cost).
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/What-Will-Subtitle/510185060
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(2 of 4)
Re: What will subtitle fees be for the new Fixed Price 5c listings?
Jan 26, 2010 2:27 PM
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Hi mirieine,
Thank you for your post. Any optional features (listing upgrades) originally purchased with your Store Inventory Format listings will carry over. If you allow those listings to renew at regular Fixed Price listings at the new fees, any optional features that you don’t remove will also be renewed automatically with the regular fees for those features. For example, if you purchased Subtitle for your original Store Inventory Format listing for 2 cents, unless your remove it from the listing, it will be included and nenew for the standard fee of $1.50. I hope this helps. Thank you,
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Town-Hall-Meeting/510185056
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(1 of 1)
Re: Town Hall meeting
Jan 26, 2010 2:30 PM
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Hi timelesswoman3,
We just posted information to the Announcement Board with the date, time and links to listen. In short, the Town Hall will be held tomorrow from 3:30-5pm PT and will hosted by Griff. Thank you,
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Questions-About-New/510185065
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(1 of 1)
Re: Questions about new fees
Jan 26, 2010 2:33 PM
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1) If you are on the Standard rate card (non-Store subscriber), the insertion fees for auction-style listings starting under $1 will be $0.10 after you have listed 100 auctions in a month for free.
2) The free listings are available on the Standard rate card (regardless of selling tool). The Standard rate card is for non-Store subscribers. Some sellers have asked if they can “opt-out” of the Standard rate card… if you subscribe to a Basic Store, you can access Auction-style fees for subscribers which has lower final value fees, but not free insertion fees for items starting under $1. 3) Yes – PowerSeller Discounts and eBay Top Rated Seller discounts do still apply to final value fees. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Best-Offer/510185073
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(1 of 5)
Re: Best offer?
Jan 26, 2010 2:39 PM
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Best Offer will carry over when your Store listings become Fixed Price listings.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Anchor-Store/510185069
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(1 of 2)
Re: anchor store
Jan 26, 2010 2:41 PM
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The charts look confusing – we are working on revising them. The final value fees for anchor are not higher than premium stores. Final value fees depend on the category you are in – not on the store level. For anchor store, sellers have access to the lowest Fixed Price insertion fees available with full search visibility.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Why-Do-Non/510185080
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(1 of 4)
Re: Why do non store sellers get free 1- 99 cent listings and store owners pay?
Jan 26, 2010 2:44 PM
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Dear lu8tramp,
The benefit of the Auction-style fees for Store subscribers is that the final value fees are lower than the new final value fees for the Standard (non-Store) rate card. If you are a higher volume auction seller, you may be better off in a Basic Store. If you are a more occasional seller, you may be better off without a Store to take advantage of the free 99cent auction insertion fees (up to 100) even though the final value fees are higher. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Seller-Status-38/510185032
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(2 of 5)
Re: Seller Status & Eligibility for Premium or Anchor Stores
Jan 26, 2010 2:46 PM
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Hello austiners,
To have a Premium or Anchor Store, you will need to meet the new “Above Standard” eligibility requirement. Although, based on your description, it sounds like you are on track for April. Your Seller Dashboard will provide you the best information on where you stand, and although you may have received a count of 4 low DSRs, your low DSR rates may be meeting performance standards. If you have low DSRs on no more than 1.00% of transactions for item as described, and no more than 2.00% for communication, 2.00% for shipping time and 2.00% shipping and handling charges, you’ll continue to be Above Standard in April. Also, if you’re ever looking for tips on minimizing 1s and 2s, here’s some best practices. Thanks, Mikka |
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(3 of 5)
Re: Seller Status & Eligibility for Premium or Anchor Stores
Jan 26, 2010 2:49 PM
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Hi tweeldedee2009,
If you currently subscribe to a Premium or Anchor Store and at some point during subscription don’t meet the performance eligibility requirements, you will have 60 days to improve performance or your subscription will be downgraded to the Basic Stores tier. Thanks, Mikka |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Best-Offer/510185073
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(4 of 5)
Re: Best offer?
Jan 26, 2010 2:49 PM
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metziamama wrote:
Thanks. So can I do a fixed price/best offer listing without a store? I don’t see how I’ll be able to afford a store anymore. Yes – you can do fixed price with best offer without a store. In the future insertion fees for fixed price listings (with full search visibility) will be reduced from current rate of $0.35 to $0.20 (Basic Store), $0.05 (Premium), $0.03 (Anchor). For sellers without a store, the insertion fee for Fixed Price will be $0.50. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/What-Will-Subtitle/510185060
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(4 of 4)
Re: What will subtitle fees be for the new Fixed Price 5c listings?
Jan 26, 2010 2:56 PM
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mirieine wrote:
can I use the multiple-item editor to remove subtitle from multiple listings at once?Hi mirieine You should be able to remove subtitle for upto 200 listings using the Mass listing editor tool. Please make sure that your listings do not have any outstanding BestOffer that will prevent you from editing them. Regards |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Fyi-Selling-Auction/510185091
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(5 of 5)
Re: fyi: Selling Auction Price..fvf Comparative Chart
Jan 26, 2010 2:59 PM
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Please note that there are now two rate card options available for auction sellers. The Standard Auction-style rate card offers Free insertion fees for auctions starting under $1 (up to 100 per month), but higher final value fees than the fees for auction sellers with a store. If you are an auction seller, you may be better off with the auction-style fees associated with a Basic Store. In addition, you will receive up to 12 free supersized pictures per listing with the Basic Store level. Check out the Fee Illustrator to see which level is best for you:
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-This-Work/510185044
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(2 of 2)
Re: Will this work in my favor?
Jan 26, 2010 3:04 PM
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Hi gabekleinert
You are thinking about it correctly. Depending on your listing volume you can determine which store is best for you. The link below should help you out. To answer your other question, the “Relist” credit will continue to only be available for Auction Listings. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Buy-It-Nowreserve/510185087
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(1 of 1)
Re: Buy It Now/Reserve Price Fees? Plus 5 Free gone?
Jan 26, 2010 3:05 PM
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The Buy it Now feature fees have not changed (continue to be from $0.05 to $0.25 depending on your Buy it Now price added to auction). The cost of Reserve has not changed either ($2 for reserve price of $0.01-$199.99).
Get 5 Free will be replaced with free auction-style insertion fees for auctions starting under $1 (up to 100 free per month) when these changes go into effect starting March 30th. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Title-In-The/510184881
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(3 of 3)
Re: Title in the SALVAGE PARTS VEHICLES
Jan 26, 2010 3:07 PM
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Hi karz-n-tha-kountry,
Sorry for the confusion, I agree with you that your buyers have good reason to want to review any ownership documents you might be able to provide when you sell a parts car. We encourage you to discuss your ownership papers with any shopper who might contact you. Our policy does not prevent you from discussing, emailing, or faxing copies of paperwork to interested bidders should they ask. However, for safety and regulatory reasons we cannot allow sellers of parts cars or any vehicle part to discuss or mention ownership documents, or the availability of the paperwork, in their listings. Please let me know if you have any more questions or concerns. Thanks, Henry JR |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Putting-Store-On/510185070
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(1 of 2)
Re: Putting Store on Vacation
Jan 26, 2010 3:09 PM
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Hi kidscakesandpartysup…
Just to clarify, auctions will not become fixed price, only store inventory items will be treated as fixed price after March 30th. Auctions are not supported with the vacation mode, only fixed price listings. I hope this helps. Thanks,
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Top-Rated-Seller/510185062
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(2 of 3)
Re: Top Rated Seller Badge There 1 month Gone the next
Jan 26, 2010 3:09 PM
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Hi dowannabe!
To see what requirements are affecting your status as a Top-rated seller, go to the Last Evaluation tab in your seller dashboard. You will find which Detailed Seller Rating or Ratings require improvement before attaining Top-rated seller status again. You will also find best practices that offer ideas on helping sellers improve. Thanks! -bennie |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Ebay-Policies-On/510184973
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(1 of 1)
Re: Ebay policies on open case
Jan 26, 2010 3:14 PM
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Hi schoi328,
The seller must ship the item to the address provided by the buyer or the seller is responsible for resolving the issue with the buyer. They are also required to ship items with delivery confirmation for items under $250 and signature confirmation for items over $250 to qualify for seller protection. In some cases, eBay may choose to issue a discretionary payout at eBay’s expense if an item is lost in the mail. Once a case is closed, both the buyer and seller can appeal a decision it in eBay’s Resolutions Center for up to 45 days after the case has been closed. Thank you,
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dsr-Requirements-For/510184789
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(5 of 5)
Re: DSR Requirements for Premium Store
Jan 26, 2010 3:20 PM
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Hi honeville1,
The percentage is based on total transactions with US buyers, regardless of whether feedback or DSRs were received. So, assuming the 100 transactions were with US buyers, your DSRs would be calculated over 100. Here’s some detailed information on how low DSRs are calculated. Thanks, Mikka |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/What-Will-Happen/510184861
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(1 of 1)
Re: What will happen to five free auction-style listings per 30 days?
Jan 26, 2010 3:21 PM
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Hi pop40guy,
The current “5 Free Insertion Fees every 30 days” fee structure for Auction-style listings are available when you list using the Sell Your Item Form and will be replaced with the new standard fees on March 30, 2010. Auction-style format items with a start price under $1 will be free to list, up to a maximum 100 listings per calendar month. An Insertion Fee of $.10 per listing will apply to Auction-style listings with a start prices for a low Insertion Fee. A 9% Final Value fee (capped at $50) applies when your item sells. I hope this helps. Thank you,
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dsr-Requirements-For/510184789
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(6 of 10)
Re: DSR Requirements for Premium Store
Jan 26, 2010 3:24 PM
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Hi retrorose,
The requirements for Top-rated seller won’t be changing in April, though we are introducing higher minimum standards for all other sellers. Here’s a great page that summarizes the changes coming in April. Thanks, Mikka |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Going-From-All/510184955
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(2 of 2)
Re: Going from all Fixed Price Auctions to an Ebay Store…..
Jan 26, 2010 3:25 PM
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Hi hapihart – I just checked your listings and it looks like you have 835 fixed price listings live in search. So today, insertion fees for these Fixed Price listings are $0.35. 835 x $0.35 = $292.25 total insertion fees. With the fee changes, you will save money on fees by subscribing to a Premium Store (insertion fees + subscription fee would be $91.70 – a savings of $200 per month!). You do NOT need to do anything with your listings – they do not need to be transferred. All you need to do is subscribe to the Store that is best for you. For the Fixed Price listings you pay $0.35 for today, you will pay $0.05 starting March 30th. And, you can subscribe to a new Premium Store today for no additional cost (this is a promotion). This helps you get into the right level now without paying for the store until the new fees go into effect.
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Seller-Status-38/510185032
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(6 of 10)
Re: Seller Status & Eligibility for Premium or Anchor Stores
Jan 26, 2010 3:33 PM
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Hi brooklynbooks,
Once your performance has improved to Above Standard, you will be able to upgrade your Stores subscription under Manage My Store in the Account tab in My eBay. Thanks, Mikka |
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(8 of 10)
Re: Seller Status & Eligibility for Premium or Anchor Stores
Jan 26, 2010 3:37 PM
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Hi fishingcloseouts,
Yes, starting in April, all sellers will be required to meet new minimum seller performance standards. To be considered “Above Standard,” a seller will need to have low DSRs (1s or 2s) on no more than 1.00% of transactions for item as described, and no more than 2.00% for communication, 2.00% for shipping time, and 2.00% for shipping and handling charges. To ensure lower volume sellers are not penalized as a result of one or two transactions, it will take at least four instances of 1s or 2s before consequences based on low DSRs are enforced. Here’s a page that provides an overview of the new seller standards coming in April. Thanks, Mikka |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Relist-Credits-Going/510185083
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(2 of 3)
Re: Relist Credits Going Away (mostly) for Auctions?
Jan 26, 2010 3:27 PM
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Hi shezajennieo
Relist credit policy for Auctions will remain unchanged. The FAQ was just highlighting the fact that Relist credits will be available for Fixed Price formats in instances when the original item was sold but not paid for by the buyer. |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Any-Befefit-For/510185132
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(1 of 3)
Re: Any befefit for me to upgrade now?
Jan 26, 2010 3:37 PM
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Hi elegant-cedar-chest,
The lower Fixed Price insertion fees associated with Premium stores do not go into effect until March 30th, so you do not have to upgrade now, but there is no downside of upgrading now, because eBay will not charge you to upgrade from Basic to Premium now through the end of March. If you know that the Premium level is best for you after the changes are effective, then it is best to choose that level now so you don’t forget and potentially experience higher fees than you thought. If you upgrade to Premium now, your invoice will show $15.95 for your Basic Store and $0.00 for your upgrade to Premium. So, there is no downside to upgrading now… There are also some listing tool benefits with Premium or Anchor stores that you could take advantage of now (besides Free Pictures) if you wanted… here is a comparison chart: Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Seller-Status-38/510185032
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(9 of 10)
Re: Seller Status & Eligibility for Premium or Anchor Stores
Jan 26, 2010 3:43 PM
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Hi Laurie,
Yes, all Premium/Anchor Store owners who fall below the performance eligibility requirements will have 60 days to improve before they are downgraded. Thanks, Mikka |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Store-Subscriptions/510185119
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(2 of 2)
Re: Store Subscriptions
Jan 26, 2010 3:44 PM
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Hi arailrider1,
If you are a current Stores subscriber and happy with the new rates included with your subscription level, you don’t have to do anything. Sellers are encouraged to review listings and edit those that are not performing prior to March 30 to get them ready to become Fixed Price listings in core search results. If you currently subscribe to a Premium or Anchor Store, you’ll need to be sure you meet the new “Above Standard” performance eligibility requirement. If you currently subscribe to a Premium or Anchor Store and don’t meet the preformance eligibility requirements, you will have 60 days to improve preformance or your subscription will be downgraded to the Basic Stores tier. I hope this helps. Thank you,
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dsr-Requirements-For/510184789
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(8 of 10)
Re: DSR Requirements for Premium Store
Jan 26, 2010 3:58 PM
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Hi recycled-memories-by-cindy,
We’ve added a link on your Seller Dashboard that will help you see whether you are meeting April’s seller performance standards. If you go to the seller performance tab within your Seller Dashboard, you will see an Announcement alert on both your ‘Last Evaluation’ and ‘Daily Performance’ tabs. Click on ‘View new criteria,’ and you will see where you stand against April’s requirements. If you see green check marks for each of the detailed seller rating requirements, you are on track for being ‘Above Standard’ in April. Thanks, Mikka |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/With-Change-In/510185171
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(1 of 2)
Re: With Change in Store format?
Jan 26, 2010 4:14 PM
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Yes – you will still have a store front. Here is a link to the benefits for each Store level…
Link |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-Best-Offer/510185162
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(1 of 1)
Re: Will best offer remain an options?
Jan 26, 2010 4:24 PM
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Hi wegotbooks4u,
Best offer will continue to remain an option on fixed price listings for free. Thanks |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Dsr-Requirements-For/510184789
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(10 of 10)
Re: DSR Requirements for Premium Store
Jan 26, 2010 5:09 PM
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recycled-memories-by-cindy wrote:
thanks, still have a problem. I don’t know if i fall into the 12 month or 3 month category since I’m about on the edge. When i look at the new April data it says I’m ok but i have a 7 in shipping??? I’m confused. thanks, cindyHi recycled-memories-by-cindy, The seller performance tab automatically displays the time period for evaluation that is relevant to you as a seller. So, if your Seller Dashboard is displaying 12 month data on your current performance tab, then your evaluation is based on your trailing 12 month selling activity. Also, it sounds like you may be referring to your ‘count’ of low detailed seller ratings (DSRs), rather than your rate. The seller performance ‘Last Evaluation’ and ‘Daily Performance’ tabs display the rate of low DSRs, followed by your count in parentheses. Although you may have received a count of 7 low DSRs for shipping, it’s likely your low DSR rate is above the April threshold (if you’re seeing a green check mark for this line item, then this is the case). To best summarize, both the number of low DSRs you receive and the rate of low DSRs you’ve received for the evaluation period have to fall below the thresholds before you are below standard. I hope this helps! Thanks, Mikka |
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Additional-Multi-Variation/510184859
|
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(3 of 3)
Re: Additional Multi Variation Listing categories Question
Jan 26, 2010 9:41 PM
|
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casafandango wrote:
Good question! The addition of multi-variation listings to the Crafts categories would have a huge impact on my listing fees. Could you please provide us with a schedule?Thanks! Hi again. I’ve got some good news for you and other sellers who sell in Crafts. I re-checked the technical plan and all categories under the top-level Crafts category are already included among those that will be enabled for multiple variations later this quarter. This was accidentally omitted from the information we published today. We’ll be updating that information within a few days. Augy |
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//
Technorati Profile
EventHorizon1984 Blog Log
//
) 
eBay Spring 2010 Fee Changes Jeopardy Version 01.27
Posted 28 January 2010 by eventhorizon1984Categories: Commentary, PayPal, eBay, eBay Customer Service, eBay Search, eBay Stores
Tags: auction, augustus@ebay.com, bennie@ebay.com, Best Match, calista@ebay.com, cherylf@ebay.com, chipwellsj@ebay.com, DSR, eBay, eBay Fees, eBay Pink, eBay Store, fixed price, FVF, griff@ebay.com, jfolk@ebay.com, jstark@ebay.com, media rate, meps@ebay.com, mikkac@ebay.com, multi-variation listing, picture fees, premium store
eBay Spring 2010 Fee Changes Jeopardy Version 01.27
28 January 2010
EventHorizon1984
The new 2010 eBay fees schedules are out. Our second take on it?
Which would make for another unsatisfyingly short article. So here’s day two of what eBay Pinks said on the special forums setup during January 26-27 2010.
It’s called the “Jeopardy Version” because only Pink answers are posted here. Follow the included links attached to the posts to find the question(s).
Incidentally at the end of the 26th there were 15 pages (default setting) of posts. At the end of the 27th there were 21 pages. Some pruning occurred.
Thank you volunteers, who contributed time to collect these two days of posts.
//
“WHO CARES if they claim its the lowest fees ever. Its just a marketing gimic, everyone knows that.“
clact (5165
) 
//
27 January 2010
http://forums.ebay.com/db1/forum/1262010-Announcements-Discussion/5200000008
Questions about the changes announced for eBay.com and for eBay Motors on January 26th 2010? eBay staff will be available to answer your questions on a special discussion board on January 26th and January 27th.
This forum was created to answer members’ questions about the changes announced for eBay.com and for eBay Motors on January 26th 2010. This forum was open for posting on the following dates and is now “read only”:
Please note: Off-topic and/or disruptive threads or posts were deleted.
If you are not an eBay registered user, please register here first – it’s fast and free! New to our discussion forums? Visit our Help page.
//
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Media-Rates-Question/510185453
jstark@ebay.com
There is a media promotion running now that requires product details to receive the $0.05 rate.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Do-Store-Levels/510185147
cherylf@ebay.com
The current listing best practices for Best Match sort optimization will not change after March 30th, and currently the seller tier does not have a bearing on listing rank.
Hope this helps.
Cheryl
Community Development
eBay
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Convert-From-Premium/510185438
jstark@ebay.com
The message you quote above is for sellers who wish to, for example, upgrade from a Basic store to a Premium store. They will not experience the associated store price changes until March 30. Sorry for any confusion.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Auction-Style-Picture/510185480
jstark@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Additional-Multi-Variation/510184859
augustus@ebay.com
Will this multi-variation listing capability be available in the TurboLister software?
Hi,
Yes, Turbo Lister already supportss creating multi-variation listings in the categories where they are enabled currently. It will support the additional categories announced this week when they are enabled later this quarter.
Augy
eBay
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-About-Being/510185476
jstark@ebay.com
Starting March 30th your listings will automatically convert to Fixed Price listings that receive full search exposure and you will get up to 12 free supersized pictures per listing – the insertion fee for these listings will be $0.05 (starting March 30th).
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/If-I-Dont/510185481
jstark@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Multi-Variation-Question/510185456
augustus@ebay.com
Yes, you can use the multi-variation feature to combine these in a single listing as long as they are the same brand/style shirt and only vary by decorative design, size, and color (which you don’t mention, but which also could be varied in the listing if you had for example both white and black versions of the same brand/style shirt).
Augy
eBay Seller Team
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Help-New-Ebay/510185457
chipwellsj@ebay.com
The new fees don’t start until March 30. There are a few benefits to subscribing to an eBay Store now:
-You’ll be where you want to be when the new pricing starts on March 30.
-You can start using the marketing benefits of an eBay Store today.
-If you subscribe to a Premium or Anchor Store, you’ll also get the benefit of free pictures and free Selling Manager Pro today (existing benefit for Premium and Anchor Store subscribers).
The new fee structure offers options for sellers –either standard pricing or subscription-based pricing via an eBay Store subscription. If you don’t subscribe to an eBay Store, standard fees will apply. Under the standard pricing (non-Store subscriber fees), sellers get 100 auction-style listings free per month (no Insertion Fee) for items that start under $1.00. This does not apply to Store subscribers.
Hope that helps clarify.
Christine
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-Re-Gtc/510185503
chipwellsj@ebay.com
All Fixed Price listing durations—3, 5, 7, 10, 30-day and Good ‘Til Cancelled—will be available with the new standard fees and with eBay Stores subscription packages.
Christine
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Town-Hall-Meeting/510185458
griff@ebay.com
It went on to say that it was to discuss the Fall Seller Update of 2009.
Come on…for goodness sake…you never seem to be able to get all bases covered before making Announcements!
My question is,
Will my Question actually reach the Town Hall or has it flown away into cyberspace?
It has reached the TownHall In box (which I manage). My apologies for the incorrect autoresponse. I have asked our IT team to recheck it and insert the correct response.
Griff
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/How-Bad-Is/510185085&start=60
jstark@ebay.com
Unfortunately I am unable to respond to each and every example within this post, but I have noticed that some sellers who think that they are receiving a fee increase are actually receiving a fee decrease if they choose the appropriate tier. Please take a look at the Fee Illustrator to determine the best tier for you:Link
There seems to be some confusion that you are getting the same “Store Inventory Format” listing for $0.20 in a Basic Store that you currently pay $0.03 to list. Starting March 30th, Store Inventory Format listings become Fixed Price listings with full search exposure. This will improve the visibility of your items that currently have very limited exposure to buyers, because they normally only appear as Store expansion. Today, the insertion fee for a Fixed Price listing with this full search exposure is $0.35. In the future, the fee for this listing format will be reduced to $0.03 for Anchor tiers, $0.05 for Premium tiers or $0.20 for Basic tiers.
In addition, pictures and Picture Pack which include up to 12 free supersized pictures per listing will be free for all Store subscribers with Fixed Price or Auction listings. Today, sellers receive the first picture free, but each additional picture is $0.15.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Town-Hall-Meeting/510185458
griff@ebay.com
Could you email me with any location or email that states the TownHall occurs on a date other than Wednesday, Jan 27th?
Thanks,
Griff
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Blocking-Bad-Buyers/510185447
bennie@ebay.com
To protect sellers and the integrity of the feedback system, we are continually increasing our ability to detect and act on buyer abuse, including buyers who consistently leave positive Feedback with low DSRs. We are increasing our enforcement in this area. And, you can assist our efforts by reporting suspicious DSR.
Although DSR’s are anonymous, if you believe you have been affected by suspicious DSR activity, please report this behavior through the Contact Us for Feedback. Although the form asks for item number and other user ID, you can leave these areas blank, as DSR’s are anonymous. eBay investigates all reports and will remove Feedback as appropriate.
Thanks!
-bennie
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Questions-Regarding-Stores/510185441
jstark@ebay.com
Thank you for your question. The Featured listing feature that you are referring is different than the benefits associated with a Premium Store. We no longer have “Featured Plus” which you used to pay $24.95 for, however, I noticed that you are an eBay Top Rated Seller. This does significantly improve your exposure – this is a factor in Best Match that increases the visibility of your listings (at no additional cost).
Here is a comparison of benefits across the Store tiers:
Link
The benefit of the Auction-style fees for Store sellers include lower auction insertion fees (up to 50% off though not free) and the auction final value fees are lower than the flat 9% rate on the Standard Auction-style rate card.
In addition, pictures and Picture Pack which include up to 12 free supersized pictures per listing will be free for all Store subscribers with Fixed Price or Auction listings. Today, sellers receive the first picture free, but each additional picture is $0.15.
Hopefully this information is helpful for you. Thanks for your questions.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Questions-Regarding-Benefits/510185459
chipwellsj@ebay.com
The new fees don’t start until March 30. There are a few benefits to subscribing to an eBay Store now:
-You’ll be where you want to be when the new pricing starts on March 30.
-You can start using the marketing benefits of an eBay Store today.
-If you subscribe to a Premium or Anchor Store, you’ll also get the benefit of free pictures and free Selling Manager Pro today (existing benefit for Premium and Anchor Store subscribers).
Store Inventory Format listings with no activity in the past 16 months will be flagged as a note in My eBay and in other seller tools including Turbo Lister, Selling Manager, Selling Manager Pro and Blackthorne to help you identify listings that are not performing well. This started yesterday and will happen as the Store Inventory Format listings come up for renewal.
Hope this helps make your decision a bit easier.
Christine
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Free-Pictures-In/510185507
jstark@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Opening-A-New/510185509
jstark@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-About-Being/510185476
jstark@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Listing-In-2/510185462
jstark@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Fvf-For-Media/510185443
jstark@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Additional-Multi-Variation/510184859
augustus@ebay.com
I checked your existing listings and you have only a three existing items in Home & Garden categories where variations are currently enabled.
Augy
eBay Seller Team
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Can-We-Use/510185463
jstark@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Listing-In-2nd/510185450
unaperla@ebay.com
Frankly, I’m just trying to be sure ebay has thought of this and there won’t be a screwup of some kind.
Plus, some store people might want to review their listings to be sure the first one is the primary one they want it in. I’ve gotten kind of careless about which is the lst choice since they show up in 2.
Rdora brought it up on another thread and it didn’t get answered.
Hi dorothysew,
Today Fixed Price listings can also be listed in 2 store categories. When store inventory format listings will be treated as Fixed Price listings after March 30, 2010, your store listings will continue to have the 2nd store category that they are associated with. There will be no need to review/revise this feaure.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-About-Media/510185523
jstark@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Changes-To-Multi/510185515
augustus@ebay.com
We’re currently evaluating both these changes to multi-variation listings, but they are not included in the changes announced this week. We’ll include your input when we decide if and when to implement these two enhancements.
Thanks.
Augy
eBay Seller Team
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Please-Explain-Quotget/510185049
jstark@ebay.com
Thank you for your patience.
In regards to your questions
1) Auction Insertion Fees have been reduced across the board from the current rate structure.
Auction FVFs for non-store subscribers will be a flat 9% with a $50 cap
Store subscribers will have access to discounted rates from the standard rate(non-store subscribers). Auction FVFs will be 8.75% of the initial $50.00, plus 4.0% of the next $50.01–$1,000.00, plus 2.0% of the remaining closing value balance ($1,000.01–closing value). Based on your selling price your FVF can be even lower than 8.75%.
2)Fixed Price FVF is dependent on category and the FVF % is the same regardless of having a store subscription or not. Please click on the following link for more details on specific categories. Remember with a store subscription you will get other benefits like access to lower Fixed Price Insertion Fees and free pictures(up to 12) in both Auction and Fixed Price.
Link
Buy-It-Now is still available for Auctions. The FVF will be based on the listing format that is originally used. In your case, Auction listings with Buy-It-Now will be charged Auction FVFs.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Stores-Hub-Question/510185484
jfolk@ebay.com
We have no plans to remove the Stores Hub at this time.
Thank you for your question.
Regards,
-Jason
Buyer Experience Team
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Fees-For-Media/510185535
jstark@ebay.com
I just took a quick look at your listings – it looks like you have 423 listings live on the site right now.
Today, you are paying $0.15 for Fixed Price media listings. Do you have a Basic Store currently?
If so, today, you would be $63.45 in insertion fees for the 423 listings + $15.95 for a Basic Store, for a total of $79.40. If you remain in a Basic Store, the fee for Fixed Price listings regardless of category is $0.20 (expect for 5c Media promo with product details). If you remain in a Basic Store and cannot take advantage of the promotion, then your insertion fees would increase from $0.15 to $0.20. However, based on your listing volume, your fees will actually be lowest in the Premium Store tier (even after taking into account the subscription fee. Compared to the $79.40 you pay today with 15c insertion fees + Basic subscription, you would pay $71.10 for 5c insertion fees + Premium subscription. For Premium Store owners, insertion fees for all Fixed Price items (with full search exposure) will be $0.05. Your monthly savings would be 10%.
In addition, pictures and Picture Pack with up to 12 supersized pictures per listing will be free for all Store subscribers – Fixed Price and Auction listings.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Blocking-Bad-Buyers/510185447
bennie@ebay.com
Through your seller dashboard, you can run a DSR report by category to see what category is resulting in low DSR ratings. The link to DSR reports are along the right side of your seller dashboard.
Thanks!
-bennie
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Stores-Hub-Question/510185484
chipwellsj@ebay.com
The Stores Hub will be updated and refreshed
when the changes launch on 3/30.
Christine
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Questions-About-Current/510185546
jstark@ebay.com
Thank you for your question. If you upgrade to a Premium Store now (at no additional cost), all of your fixed price listings will automatically renew at the lower $0.05 insertion fee rate associated with the Premium Store starting March 30th.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Relisting-Fees-Please/510185429
jstark@ebay.com
The relist policy for Auctions remains unchanged. In your example you will pay 25c instead of the 50c.
The FAQ was just highlighting the fact that Relist credits will be available for Fixed Price formats only in instances when the original item was sold but not paid for by the buyer. Auction policy remains unchanged.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Let-The-Buyer/510185534
cherylf@ebay.com
One of the advantages to the new eBay Buyer Protection system is that in cases where a buyer and seller have tried to work it out and were unable to successfully resolve a problem, a live agent will review the case to make a determination.
Thank you,
Cheryl
Community Development
eBay
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Will-There-Be/510184890&start=15
calista@ebay.com
eBay investigates all reports from our members, and we proactively detect and take action when our policies are violated. Concerning our detection of buyers manipulating the feedback system, we identify buyers with a pattern of behavior – leaving positives but 1’s or 2’s on DSRs. And, yes, we look to see if they are also a seller, whether directly or indirectly. We also don’t allow members to to artificially pad their own feedback or to use feedback as a bargaining tool to get things not included in the original listing. Feedback that violates any of our policies will be removed, and members violating these policies may have limits placed on their buying and selling privileges, have their accounts suspended, or face other consequences. Also, we don’t want a single or low number of buyers to over-impact a seller, so we only count low DSRs if they come from two or more buyers within any given evaluation period.
Although DSR’s are anonymous, if you believe you have been affected by suspicious DSR activity, please report this behavior. More information about our Feedback Manipulation policy and instructions to report any members you think may be trying to damage your (or another member’s) feedback can be found on this page.
We’ve also recently made some improvements in the leave feedback flow to help align buyer expectations when leaving feedback. For transactions with tracking information or delivery confirmation, when buyers go to leave you Feedback, they’ll see your uploaded tracking information and a message indicating when your package was delivered. The message on free shipping currently appearing in the Leave Feedback flow will also be stronger, encouraging buyers to leave five stars. For listings where only local pickup is offered, the DSRs for handling time and ship cost will be turned off.
It seems like there are two different issues here – manipulative buyers and a buyer’s ability to leave low ratings, even when sellers disagree with those ratings. eBay doesn’t make determinations about feedback or DSRs that may be unfair or inaccurate unless any policies have been violated. It’s important to remember that DSRs are a rating system that reflect a buyer’s experience with the entire transaction, and taken as a whole, DSRs enable sellers to get a more complete picture of their performance. We encourage sellers to continually seek and adopt selling best practices, such as communicating throughout the transaction using the eBay Member-to-Member system, marking items when they are shipped, and uploading tracking information.
We appreciate your input with these challenges as we continue to improve the feedback system.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-Re-Gtc/510185503
meps@ebay.com
All your current Store Inventory GTC listings will automatically convert to Fixed Price GTC listings if they come up for renewal after March 30.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-Re-Gtc/510185503
chipwellsj@ebay.com
Fixed Price GTC listings will remain Fixed Price GTC listings (and renew at the new fees come March 30). If you open a Store, these listings will be included in your Store. eBay Stores are not going away, but Store Inventory Format will go away —Store Inventory Format listings will become Fixed Price Listings on March 30 and get full exposure in search results.
I hope that answers your question. Have fun setting up your Store!
Christine
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/I-Dont-Have/510185554
meps@ebay.com
If that’s the case, I’d be better off paying .35 for FP until March 30 right? I know I’ll save some money by converting to a store now, but if I lose search visibility, so what?
Hi px3auto,
If you open a store now, all your FP listings will still be FP listings and will not lose any search visibility.
If you continue to have the store after March 30, you will enjoy a lower IF for $0.20 for Basic, $0.05 for Premium, and $0.03 for Anchor.
Plus you will enjoy two months (February and March) of free Store subscription.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/I-Dont-Have/510185554
meps@ebay.com
After March 30, if you have Basic Store your FP IF will be $0.20; if you have Premium Store your FP IF will be $0.05; and if you have Anchor Store your FP IF will be $0.03.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Which-Way-Should/510185565
jstark@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Clarification-On-Fvf/510185587
jstark@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Getting-A-Store/510185574
chipwellsj@ebay.com
We have a special promotion running for Store subscribers. New Store subscribers who subscribe to any level eBay Store (Basic, Premium, or Anchor) within the Promotional Period will pay no monthly Store subscription fees through March 31, 2010. Current eBay Store subscribers who upgrade their Store during the Promotional Period will pay only their regular monthly subscription fee (not additional cost for the upgraded tier). The new fees associated with a Store subscription do not become effective until March 30.
The way the promotion works, if you decide to subscribe today, you would see a charge on your next invoice (ie Feb 1) for the subscription fee. However, that charge would be credited within the same invoice (so you’re not paying for the Store subscription now).
If you decide to keep your Store through March 31, you do get two full months for free (assuming you’re a new subscriber and not simply upgrading).
If you decide to open a Store after March 30:
Store subscriptions are for a minimum 30-day period, and you will be billed even if you cancel or downgrade your subscription within this period. Subscriptions cancelled or downgraded after the first 30 days will be pro-rated. There will be no free trial period for a Store subscription.
Hope this helps clarify for you.
Christine
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Please-Examine-My/510185593
jstark@ebay.com
Please use this link…
Link
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Getting-A-Store/510185574
chipwellsj@ebay.com
Just want to also clarify that the current promotion runs from January 26-February 16. Assuming you subscribe to a Store during that time and keep your Store, you will not be charged for the Store subscription.
Subscription fees are always billed one month in advance.
On March 1, your invoice (for transactions from Feb 1 – Feb 28) will reflect charges for your Store for the month of March (March 1 – March 31) which will be credited if you participate in the promotion.
On April 1, your invoice (for transactions from March 1-March 31) will reflect charges for your Store for the month of April (April 1-April 30). You will be charged for your Store subscription since the promotional rate continues through March 31 only.
If you subscribe on March 29, you will not be eligible for the current promotion and you will also not get the “old” 30 day free trial.
There are benefits to subscribing to a Store now:
-You’ll be where you want to be when the new pricing starts on March 30 (new pricing that applies to your Store subscription).
-You can start using the marketing benefits of an eBay Store now.
-If you subscribe to a Premium or Anchor Store, you’ll also get the benefit of free pictures and free Selling Manager Pro now (existing benefit for Premium and Anchor Store subscribers).
Christine
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-On-Media/510185599
jstark@ebay.com
For more information please see these links
Link
and
Link
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Few-Questions/510185605
jstark@ebay.com
Multiple variation is only available for fixed price format.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-Regarding-The/510185178
chipwellsj@ebay.com
As you know, new Store subscribers who subscribe to any level eBay Store (Basic, Premium, or Anchor) within the Promotional Period will pay no monthly Store subscription fees through March 31, 2010. Current eBay Store subscribers who upgrade their Store during the Promotional Period will pay only their regular monthly subscription fee.
The way the promotion works, you would see a charge on your next invoice for the subscription or upgrade fee. eBay will apply a credit within the same billing cycle as the charge appears. That is why you were seeing the subscription fees for Stores when you went to upgrade your Store.
Hope that helps clarify.
Christine
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Quick-Question-On/510185634
meps@ebay.com
Thank you for your question.
There will be no change to the Subtitle fees for Fixed Price lsitings.
If you have Store Inventory listings today and have subtitles on those listings, when these listings come up for renewal after March 30, these listings will be renewed as Fixed Price listings and will be subject to Fixed Price Subtitle fees.
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Question-On-Media/510185599
jstark@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Quick-Question-On/510185634
meps@ebay.com
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/More-On-Dsrs/510185645
bennie@ebay.com
To protect sellers and the integrity of the feedback system, we are continually increasing our ability to detect and act on buyer abuse, including buyers who consistently leave positive Feedback with low DSRs. Since the launch of Top-rated seller status and new minimum standards for all sellers, both based on rates of low DSR’s, we have increased our enforcement in this area. And, you can assist our efforts by reporting suspicious DSR.
Although DSR’s are anonymous, if you believe you have been affected by suspicious DSR activity, such as a competitor purposely leaving you low DSR’s, please report this behavior through the Contact Us for Feedback. Although the form asks for item number and other user ID, you can leave these areas blank, since DSR’s are anonymous. eBay investigates all reports and will remove Feedback as appropriate.
Thanks!
-bennie
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http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Seller-Status-38/510185032
mikkac@ebay.com
To have a Premium or Anchor Store, you will need to meet the new “Above Standard” eligibility requirement.
Although, based on your description, it sounds like you are on track for April. Your Seller Dashboard will provide you the best information on where you stand, and although you may have received a count of 4 low DSRs, your low DSR rates may be meeting performance standards. If you have low DSRs on no more than 1.00% of transactions for item as described, and no more than 2.00% for communication, 2.00% for shipping time and 2.00% shipping and handling charges, you’ll continue to be Above Standard in April.
Also, if you’re ever looking for tips on minimizing 1s and 2s, here’s some best practices.
Thanks,
Mikka
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Get-Deeply-Discounted/510185571
cherylf@ebay.com
Beginning March 30, 2010, you’ll have the option to list with new eBay standard fees or, for a monthly subscription fee, choose an eBay Stores package with discounted Fixed Price fees and new low fees for auctions.
Check the fee chart for more information:
Link
Thank you,
Cheryl
Community Development
eBay
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Seller-Status-38/510185032
mikkac@ebay.com
If you currently subscribe to a Premium or Anchor Store and at some point during subscription don’t meet the performance eligibility requirements, you will have 60 days to improve performance or your subscription will be downgraded to the Basic Stores tier.
Thanks,
Mikka
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/More-On-Dsrs/510185645
calista@ebay.com
I took a look at your account, and congratulations on and thanks for the great job you’re doing – it’s very clear why you’re qualifying as an eBay Top Rated Seller!
I see two different topics in your questions: 1), the anonymity of DSRs, and 2), how to report feedback that you suspect might be from buyers violating our feedback policies.
1) DSRs are really meant to provide sellers insight into the trends surrounding their performance – the “big picture.” They are anonymous so that buyers can leave open, honest feedback about their experience. We absolutely encourage buyers to contact sellers when they have a problem, because their overall experience is improved when great sellers like you make it right. And your DSRs show that you’re making buyers happy. Occasionally, there are buyers who choose to leave a low DSR without contacting the seller, and while frustrating, it is their choice, and there are valid reasons why a buyer may do so. But I want you to know that we don’t want a single or low number of buyers to over-impact a seller, so we only count low DSRs if they come from two or more buyers within any given evaluation period.
2) If you believe an eBay member is trying to damage your (or another member’s) ratings, please report this behavior. My colleague included the link in the post above. We also look for this activity, and we take actions when we find violations of our feedback policies, including removing the feedback, account restrictions, and account suspensions.
Thanks,
Calista
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Not-Understanding/510185665
cherylf@ebay.com
Yes, this is a lot to absorb. I would take some time to review the announcement from eBay on the Announcement Board (see the right side of this page). Should you need further guidance you may want to listen to the Town Hall session today or join the webinar eBay is hosting tomorrow.
I hope this helps!
Cheryl
Community Development
eBay
.
http://forums.ebay.com/db1/topic/1262010-Announcements-Discussion/Seller-Status-38/510185032
mikkac@ebay.com
For the majority of the year, I will be rated on the 12 month basis, so those low ratings will not roll off until next December. In this light, it seems to me the deck may be stacked against me, unfortunately.
But this leads to my next observation and another question:
Barring additional low ratings, by April, I will be eligible for top rated seller status by meeting the percentage DSR requirements and yet I will not even be qualified for “above average seller” status by virtue of the 4 low DSRs. Which takes precedence?
Thanks for all the help!
Hi austiners,
The threshold to become a Top-rated seller is higher than that of an Above Standard seller. So, if you’re on track for becoming a Top-rated seller, you will also be meeting the requirements to be Above Standard.
Here’s a chart that summarizes the seller standards requirements (both current and the changes coming in April).
Thanks,
Mikka
.
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